Published Aug 21, 2025 4 Min Read

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Payment failed but amount deducted APCPDCL bill paid on Bajaj Finserv

One of the most common issues users face is a failed payment where the amount is deducted from their account but not updated in the APCPDCL bill status. This can happen due to technical glitches, network issues, or delays in updating payment records.

Steps to resolve this issue:

Check your payment confirmation:

  • Open the Bajaj Finserv app and navigate to the payment history section.
  • Verify if the payment was successfully processed.

Wait for 24 hours:

  • In many cases, payment updates can take up to 24 hours. Give it some time before taking further action.

Contact customer support:

  • If the payment status is still not updated, reach out to APCPDCL customer care or Bajaj Finserv support.
  • Provide details like the transaction ID and payment date for faster resolution.

Pro-tip: Always save your transaction ID and payment confirmation details as proof of payment.

 Resolve payment discrepancies today! Log in to the Bajaj Finserv app and access dedicated support for APCPDCL bill payments.

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Wallet amount not refunded after failed APCPDCL payment

If your APCPDCL bill payment fails but the amount is deducted from your wallet, it can be concerning. Wallet refunds are usually automated but may take time to process.

How to address this problem:

Verify the transaction status:

  • Check the transaction details in the Bajaj Finserv app to confirm the payment failure.

Wait for the refund timeline:

  • Refunds are generally processed within 7 business days. If you do not receive your refund within this period, take the next step.

Raise a refund request:

  • Contact Bajaj Finserv customer care and share the transaction details.
  • You can also escalate the issue through the app’s help section for quicker assistance.

Pro-tip: Ensure your wallet has sufficient funds before initiating another payment attempt to avoid multiple failed transactions.

Avoid refund delays. Use Bajaj Finserv for secure and reliable APCPDCL bill payments.

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Bajaj Finserv Online Payment 

App freezes when paying APCPDCL bill via Bajaj Finserv

A freezing app can interrupt your payment process and lead to incomplete transactions. This issue is often caused by outdated app versions, low device storage, or connectivity problems.

Steps to fix app freezing issues:

Update the app:

  • Ensure that you are using the latest version of the Bajaj Finserv app. Updates often include bug fixes and performance improvements.

Clear cache and storage:

  • Go to your device settings and clear the app’s cache to free up space and improve performance.

Check your internet connection:

  • Ensure you have a stable internet connection before making a payment.

Reinstall the app:

  • If the problem persists, uninstall and reinstall the app to resolve any underlying issues.

Pro-tip: Always close background apps before initiating a payment to optimise your device’s performance.

Pay bills without interruptions. Download the Bajaj Finserv app today for a hassle-free experience.

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Frequently Asked Questions

Why didn’t I receive a receipt after APCPDCL bill payment?

If you did not receive a receipt after making an APCPDCL bill payment, it could be due to a delay in processing. To resolve this:

  • Check the payment history section in the Bajaj Finserv app.
  • If the receipt is not available, contact customer support with your transaction ID.
How to resolve ‘Bajaj Pay OTP not received’ during APCPDCL payment?

An unreceived OTP can prevent you from completing your payment. Here is what you can do:

  1. Ensure your mobile number is registered and active.
  2. Resend the OTP by clicking on the ‘Resend OTP’ option.
  3. Check your SMS inbox and spam folders.
  4. If the issue persists, contact Bajaj Finserv customer care for assistance.
What should I do if my APCPDCL bill payment is deducted but not updated?

Follow these steps:

  1. Verify the payment status in the Bajaj Finserv app.
  2. Wait for 24 hours for the payment to reflect in the APCPDCL system.
  3. If the issue remains unresolved, contact APCPDCL or Bajaj Finserv support with your transaction details.
Are there rewards for paying APCPDCL bills via Bajaj Finserv?

Yes, Bajaj Finserv offers rewards for APCPDCL bill payments, including cashback and discounts. Check the app for ongoing offers and terms and conditions.

How to check past APCPDCL bill payment history?

To view your payment history:

  1. Open the Bajaj Finserv app.
  2. Navigate to the ‘Payment History’ section.
  3. Select the APCPDCL bill payments to view details of past transactions.
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Trusted by 50 million+ customers in India, Bajaj Finserv App is a one-stop solution for all your financial needs and goals.

You can use the Bajaj Finserv App to:

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Download the Bajaj Finserv App today and experience the convenience of managing your finances on one app.

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