NDMC Bill Payment Support – Pay via Bajaj Finserv

Encountering a payment failure after your amount has been deducted can be frustrating. Here is how you can resolve this issue:

Step 1: Verify payment status

• Open the Bajaj Finserv App and navigate to the NDMC bill payment section.
• Check your payment history to confirm whether the transaction was successfully processed.

Step 2: Check for temporary delays

Sometimes, payment updates may take time due to technical delays. Wait for 24 hours and recheck your bill status in the app.

Step 3: Contact Bajaj Finserv customer care

If the payment status remains unresolved:

• Reach out to Bajaj Finserv customer care via the app’s chatbot or helpline.
• Provide your transaction ID and payment details for quicker resolution.

Step 4: Raise a dispute

If the issue persists, use the Bajaj Finserv App to raise a dispute. Select the transaction in question, describe the issue, and submit your request for investigation.

If your wallet amount was deducted during a failed NDMC bill payment, follow these steps to ensure a refund:

Step 1: Confirm wallet transaction details

• Go to the wallet section in the Bajaj Finserv App.
• Check transaction history to confirm the deduction.

Step 2: Understand refund timelines

Refunds for wallet transactions are typically processed within 7–10 business days. If the refund does not reflect within this period:

• Contact Bajaj Finserv customer care with your wallet transaction ID.

Step 3: Raise a refund request

Use the app’s refund request feature to initiate a formal request. Ensure you provide accurate details, including the transaction date and amount.

Technical glitches like app freezes can interrupt your NDMC bill payment process. Here is how to troubleshoot:

Step 1: Clear app cache

• Go to your device settings and select the Bajaj Finserv App.
• Clear the app cache to remove temporary files that may be causing the issue.

Step 2: Update the app

Ensure you are using the latest version of the Bajaj Finserv App. Visit the Google Play Store or Apple App Store to check for updates.

Step 3: Reinstall the app

If the issue persists, uninstall and reinstall the app. This often resolves bugs or corrupted files.

Step 4: Check your internet connection

Ensure your device has a stable internet connection while making payments. Switch to a reliable Wi-Fi network if necessary.

Conclusion

Managing your NDMC electricity bill payments through Bajaj Finserv App is convenient and secure. While occasional issues like payment failures or app freezes may arise, the app provides robust tools to troubleshoot and resolve them efficiently. From tracking payment status to raising disputes and accessing customer care, Bajaj Finserv ensures a seamless user experience.

Whether you are avoiding late fees, claiming rewards, or retrieving receipts, the Bajaj Finserv App simplifies every step of the process. Download the app today to enjoy fast and secure NDMC bill payments.