KESCO Bill Payment Support – Pay via Bajaj Finserv

Payment failures can be frustrating, especially when the amount has been deducted from your account. Common causes for such issues include technical glitches, unstable internet connections, or server downtime. If you have encountered this problem while paying your KESCO bill via the Bajaj Finserv App, here is what you can do:

Steps to verify payment status:

1. Log into the Bajaj Finserv App.
2. Navigate to the ‘Transactions’ section.
3. Check the status of your payment.

If the payment shows as failed, the amount will usually be refunded to your account or wallet within a stipulated time.

Resolution steps:

• Contact Bajaj Finserv customer care: Provide transaction details, such as the payment ID and date, for quicker resolution.
• Reach out to KESCO customer support: Share your payment details to confirm whether the payment has been updated on their end.

In the event of a failed payment, refunds to your wallet may take some time to process. Typically, refunds are initiated within 5-7 business days. However, if you notice delays, you can raise a refund request through the Bajaj Finserv App.

How to raise a refund request:

1. Log into the Bajaj Finserv App.
2. Navigate to the ‘Wallet’ section.
3. Select the specific transaction.
4. Tap on ‘Raise Refund Request.’

Once your request is submitted, you will receive updates on the status of your refund.
 

If the Bajaj Finserv App freezes during a KESCO bill payment, it may be due to an outdated app version, insufficient device storage, or temporary system errors. Here are some quick troubleshooting tips:

Solutions to fix app freezing issues:

• Clear the app cache: Go to your device settings, locate the Bajaj Finserv App, and clear its cache.
• Restart the app: Force close the app and reopen it.
• Update the app: Ensure that you are using the latest version of the Bajaj Finserv App.

In urgent situations, you can also switch to the Bajaj Finserv desktop portal or use a mobile web browser to complete your payment.

Conclusion

Paying your KESCO electricity bills has never been easier, thanks to the Bajaj Finserv App. With features like instant payment processing, rewards, and auto-pay options, you can ensure uninterrupted electricity services while enjoying a seamless payment experience.

Whether you are facing issues like payment failures, missing receipts, or deductions not reflecting in your bill status, Bajaj Finserv provides comprehensive support to resolve these problems quickly.

Make your next KESCO payment hassle-free with Bajaj Finserv now! Download the app and experience the convenience of secure and efficient bill payments.

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