Published Sep 22, 2025 4 Min Read

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Payment failed but amount deducted MPPKVVCL bill paid on Bajaj Finserv

If your MPPKVVCL bill payment fails but the amount has been deducted, do not panic. Bajaj Finserv provides a straightforward resolution process through its app.

Steps to resolve payment failure:

  1. Login to your Bajaj Finserv account:
    • Open the Bajaj Finserv App and enter your registered mobile number.
    • Verify your account using the OTP sent to your phone.
  2. Access the ‘Service Request’ section:
    • Navigate to the dashboard and select the ‘Service Request’ option.
    • Choose the “Payment Dispute” category and fill in the required payment details, such as transaction ID and date.
  3. Submit your request:
    • Upload any supporting documents, such as screenshots of your payment confirmation.
    • Submit the request and track its progress within the app.
  4. Refund timeline:
    • Refunds are typically processed within 7-10 working days. You can check the status of your refund directly in the app.

Pro-tip: Always save a copy of your payment receipt or transaction ID for reference when raising disputes.


 

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Why it is important to update mandate 

Wallet amount not refunded after failed MPPKVVCL payment

Sometimes, failed transactions may result in the deducted amount not being refunded to your wallet. Bajaj Finserv ensures transparency and provides tools to help you track and recover your money.

Steps to track and recover wallet refunds:

  1. Check your wallet balance:
    • Open the Bajaj Finserv App and navigate to the wallet section.
    • Verify if the amount has been credited back.
  2. Raise a refund request:
    • Go to the ‘Service Request’ section and select “Wallet Refund.”
    • Enter transaction details, including the amount and date of payment.
  3. Contact customer support:
    • If the refund does not reflect within the stipulated time, contact Bajaj Finserv’s customer support team directly via the app.
  4. Refund confirmation:
    • Refunds are usually processed within 7 working days. You will receive a notification once the refund is credited.

Pro-tip: Regularly update your app to ensure smooth functionality and access to the latest features. 

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App freezes when paying MPPKVVCL bill via Bajaj Finserv

Technical glitches, such as app freezes, can disrupt your MPPKVVCL bill payment process. Bajaj Finserv offers troubleshooting steps to ensure uninterrupted service.

Steps to resolve app freezing issues:

  1. Restart the app:
    • Close the Bajaj Finserv App completely and reopen it.
    • Ensure you are using the latest version of the app.
  2. Check your internet connection:
    • A stable internet connection is crucial for smooth transactions. Switch to a reliable Wi-Fi network if needed.
  3. Clear app cache:
    • Go to your phone’s settings, select the Bajaj Finserv App, and clear its cache.
  4. Reattempt the payment:
    • Log in again and reinitiate the payment process.
  5. Contact support:
    • If the issue persists, raise a technical complaint via the ‘Service Request’ section in the app.

Pro-tip: Enable auto-updates for the Bajaj Finserv App to avoid compatibility issues.

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What is Kisan Vikas Patra Scheme 

Frequently Asked Questions

Why didn’t I receive a receipt after MPPKVVCL bill payment?

If you did not receive a receipt after paying your MPPKVVCL bill via Bajaj Finserv, it might be due to a technical delay. You can easily download your receipt from the app by navigating to the ‘Transaction History’ section.

How to resolve ‘Bajaj Pay OTP not received’ during MPPKVVCL payment?

If you did not receive the OTP for your MPPKVVCL bill payment, follow these steps:

  • Ensure your mobile number is active and has sufficient network coverage.
  • Check if your phone’s SMS inbox is full and delete old messages if necessary.
  • Request the OTP again by clicking on “Resend OTP” in the app.

If the issue persists, contact Bajaj Finserv’s customer support for assistance.

What should I do if my MPPKVVCL bill payment is deducted but not updated?

If your payment has been deducted but is not reflecting in your MPPKVVCL bill status:

  • Log in to the Bajaj Finserv App and check the ‘Transaction History’ section.
  • Raise a dispute under the ‘Service Request’ option.
  • Contact the MPPKVVCL customer grievance cell if the issue remains unresolved.
Are there rewards for paying MPPKVVCL bills via Bajaj Finserv?

Yes, Bajaj Finserv often provides exciting cashback offers and rewards for bill payments made via its app. Check the ‘Offers’ section in the app to stay updated on the latest promotions.

How to check past MPPKVVCL bill payment history?

You can easily access your past payment history via the Bajaj Finserv App:

  1. Log in to your account using your registered mobile number.
  2. Navigate to the ‘Transaction History’ section.
  3. Select the desired date range to view all previous payments.
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Trusted by 50 million+ customers in India, Bajaj Finserv App is a one-stop solution for all your financial needs and goals.

You can use the Bajaj Finserv App to:

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  • Check your credit score, download loan statements, and even get quick customer support—all on the app.

Download the Bajaj Finserv App today and experience the convenience of managing your finances on one app.

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While care is taken to update the information, products, and services included in or available on our website and related platforms/websites, there may be inadvertent inaccuracies or typographical errors or delays in updating the information. The material contained in this site, and on associated web pages, is for reference and general information purpose and the details mentioned in the respective product/service document shall prevail in case of any inconsistency. Subscribers and users should seek professional advice before acting on the basis of the information contained herein. Please take an informed decision with respect to any product or service after going through the relevant product/service document and applicable terms and conditions. In case any inconsistencies observed, please click on reach us.

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