Bajaj Finserv Health Limited

Bajaj Finserv Health - Piles Care at a membership fee of Rs. 799

Key features and benefits

  • OPD/doctor’s consultation coverage at Rs. 799

    OPD/doctor’s consultation coverage at Rs. 799

    Get coverage for multiple doctor consultations for piles treatment. Provide the correct invoice/bill details from the doctor to avail the benefit.

  • Get network discounts

    Get network discounts

    Get discounts of 5% to 10% on healthcare expenses. Avail the benefits at Bajaj Finserv Health Prime network hospitals and labs.

  • End-to-end online service

    End-to-end online service

    Buy the plan online and avail yourself of the benefits by using the Bajaj Finserv Health App.

  • No documents required to buy the plan

    No documents required to buy the plan

    When buying the Piles Care plan, you do not need to present any documents at the time of making the purchase.

Eligibility criteria and documents required

You need to fulfil the following criteria to buy Piles Care plan. If you meet all the eligibility criteria, we will need a few details to complete your application process. 

Eligibility criteria 

  •  Nationality: Indian 
  •  Age: 18-75 years

Documents required

No documents are required to buy the plan.
You only need to provide the following details at the time of buying the plan:

  •  Name
  •  Address
  •  Email address
  •  Mobile number

Step-by-step guide to buy this plan

  • Step 1

    Step 1

    Click on ‘Buy Now’ button on this page.

  • Step 2

    Step 2

    Enter your full name as on your PAN card and mobile number and press the ‘Proceed’ button.

  • Step 3

    Step 3

    Enter the One Time Password (OTP) received on your registered mobile number for verification.

  • Step 4

    Step 4

    If your mobile number is present in our records, pre-filled details will appear on the form. You need to review the details.

  • Step 5

    Step 5

    In case you are a new customer, buying the plan, you will need to fill in the details. Provide your name, address, email address and phone number.

  • Step 6

    Step 6

    After reviewing or filling out the details, the payment page will open. Complete the online payment via one of the following options: UPI, net banking, credit/debit cards002C and wallet.

  • Step 7

    Step 7

    After the payment is successful, you can download the plan receipt instantly.

    Download the plan document from ‘My Account’ after 5 to 7 working days from the purchase date.

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Plan details

Here’s a quick look at the plan details of Piles Care:

Plan details Description
Coverage details Get OPD/Doctor consultation coverage. Get discounts on lab and radiology tests at Bajaj Finserv Health prime network hospitals and labs.
Membership fee including GST (in Rs.) 799
OPD/Doctor consultation benefit (Open market coverage) (in Rs.) 1,000
Specialist type Colorectal surgeon/ Gastroenterologist
Network discounts Get 10% discount for OPD consultation, lab, and radiology tests. Get 10% discount on preventive health check-ups. Also, get 10% discount on pharmacy, spectacle, and dental procedure. Get 5% discount on room rent. Free ambulance for IPD admissions.
Plan tenure 1 year

Key inclusions and exclusions

Here’s a quick look at the inclusions and exclusions under the Piles Care plan:

  • Key inclusions
  • Key exclusions
Key inclusions Description
OPD doctor’s consultation Covers expenses up to the benefit as specified in the plan document.
Network discounts Offers discounts on healthcare expenses within the Bajaj Finserv Heath Prime network.
Key exclusions Description
Medical procedures Does not cover medical procedure costs.
Non-transferrable Cannot transfer benefits to anyone else.
No carry forward No option to carry forward the un availed benefit even on the repurchase of the plan.
Non-redeemable Cannot redeem benefits against cash.
Network exclusive Cannot club the network discounts with other benefits or use outside of the network.

How to claim for lab and radiology benefits

You can claim lab and radiology benefits under the Piles Care plan in the following ways:

  • Bajaj Finserv Health app

    Bajaj Finserv Health app

    1. Download the app and sign-up using the registered mobile number.
    2. Under ‘My Health Plans’, select the purchased plan.
    3. Select ‘Doctor consultation’ or ‘Lab and radiology benefit’

  • Bajaj Finserv Health website

    Bajaj Finserv Health website

    1. Sign-up on the Bajaj Finserv Health website.
    2. Under ‘My Health Plans’, select the purchased plan.
    3. Select ‘Doctor consultation’ or ‘Lab and radiology benefit’

  •  Contact Bajaj Finance Ltd.

    Contact Bajaj Finance Ltd.

    In case you have any queries related to coverage, exclusions, or product, please write to us at

  • E-mailing the customer care team

    E-mailing the customer care team

    1. Email to
    2. Attach a scanned copy of the invoice with all details clearly visible.
    3. Mention details like hospital/lab name, patient name, and bill amount.
    4. Attach membership document received at the time of purchase and the invoices for all expenses claimed.

How to claim for network discount benefits

You can claim network discount benefits under the Piles care plan in the following ways:

  • Select the network discount benefit

    Select the network discount benefit

    Go to your plans and select network discount benefit along with the type of discount you want.

  • Select a hospital/lab near you

    Select a hospital/lab near you

    Select any hospital/lab near your area from the list of providers within the prime network.

  • Physical visit

    Physical visit

    1. You can also view the list of labs and hospitals available on the Bajaj Finserv Health App
    2. Go to any of the 3,500+ labs and hospitals within the prime network.
    3. Share your registered mobile number with the lab or hospital.
    4. Get up to 10% discount on various services under the network discount benefit

  • Share the voucher

    Share the voucher

    Share voucher received on SMS with hospital/lab on date of visit and claim discount.

  • Select the date of visit

    Select the date of visit

    Enter the date when you wish to visit the hospital/lab and generate a voucher.

  • Customer care

    Customer care

    You can connect with the customer support team on 020 - 48562555 or drop a mail to

How to claim for preventive health check-up and doctor consultation benefits

You can claim preventive health check-up benefits under the Piles Care plan in the following ways:

  • Select your plan

    Select your plan

    Click on ‘Active Plans’ to check your health plans and select the plan, which you want to avail of.

  • Choose preventive health checkup

    Choose preventive health checkup

    Click preventive health checkup and click on ‘Avail Now’ button.

  • Select hospital/lab near you

    Select hospital/lab near you

    Select the preferred lab/hospital partner available at your location.

  • Fill the required details

    Fill the required details

    Select from covered profile and fill required details.

  • Confirm the booking

    Confirm the booking

    Select your preferred date and time slot for home sample collection/lab visit and confirm your booking.

    Alternatively, you can call our customer service at 020-48562555 to get the voucher code and share it with the hospital/lab.

  • For OPD/doctor consultation

    For OPD/doctor consultation

    You can claim for cashless benefit on the Bajaj Finserv Health App or website. Choose your preferred option for hospital and doctor clinic visits. See the details below in the show more section:

  • Hospital visit

    Hospital visit

    1. Start by downloading the Bajaj Finserv Health app or login to the website.
    2. Sign-up using the registered mobile number.
    3. Under ‘My Health Plans’, select the purchased product/plan.
    4. Select ‘doctor consultation benefit’ option.
    5. Select schedule hospital visit as preferred mode.
    6. Select the hospital of choice.
    7. Enter the date of redemption and expected amount of consultation and confirm.
    8. You will receive an SMS with voucher link on the registered mobile number.
    9. Share the voucher code with the respective hospital and pay the extra amount if applicable.

  • Doctor's clinic visit

    Doctor's clinic visit

    1. Start by downloading the Bajaj Finserv Health app.
    2. Sign-up using the registered mobile number.
    3. Under ‘My Health Plans’, select the purchased product/plan.
    4. Select ‘doctor consultation benefit’ option.
    5. Select ‘in-clinic doctor’ as preferred mode.
    6. Select the doctor of choice from the doctor list.
    7. Select the date and time of choice.
    8. Reduce the consultation amount with available wallet benefit amount. Pay the extra amount
    9. Pay and confirm.
    10. The customer will receive appointment details.
    11. Share appointment details with the in-clinic doctor on the day of consultation.

Frequently asked questions

How is the Piles Care plan beneficial?

Piles Care plan covers multiple doctor’s consultations and offers network discounts on different healthcare services such as lab tests. This plan helps you financially to get appropriate treatment for piles.

What discounts are offered within the Bajaj Finserv Health Prime network for Piles Care?

The plan includes various healthcare expense discounts, such as:
• OPD consultation discount – 10%
• Lab and radiology discount– 10%
• Health plans and packages discount– 10%
• Pharmacy discount– 10%
• Spectacle discounts– 10%
• Dental procedure discounts– 10%
• Room rent discount– 5%
• Free ambulance for IPD admissions

What is the claim process for the Piles Care plan?

You can send an email at to raise a claim request. You can also register your claims online through the Bajaj Finserv Health App or website.

What kind of doctors are available for consultation?

Members get access to qualified doctors that will have a minimum degree of MBBS, BDS, BAMS or BHMS. They can also access specialist doctors depending on the specific terms of the plan document.

What are the eligibility criteria for this plan?

To apply for this plan, you need to be an Indian citizen aged 18 years and above.

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Bajaj Finance Ltd. (BFL) is merely a distributor of third-party products from Assistance Services providers such as CPP Assistance Services Pvt Ltd, Bajaj Finserv Health Ltd. (BFHL), AWP Assistance India Pvt. Ltd. (Allianz), Doc Online Health India Pvt Ltd. etc. Issuance of the product is at sole discretion of Assistance Company or Services provider. The product and services or benefits assured under the product shall be governed by respective partner’s product T&Cs and BFL does NOT hold any responsibility for the issuance, quality, serviceability, maintenance, and any claims post sale. Your purchase of an assistance product is purely on a voluntary basis after your exercise of an independent due diligence on the suitability, viability of any product. For more details on terms and conditions, inclusions and exclusions please read the product sales brochure carefully before purchase or subscription. All product information such as membership fees, benefits, exclusions, value added services, etc. are authentic and solely based on the information received from the respective value-added service provider or Assistance company.

Note – While we have made all efforts and taken utmost care in gathering precise information about the products, features, benefits, etc. However, BFL cannot be held liable for any direct or indirect damage/loss. We request our customers to conduct their research about these products and refer to the respective product’s sales brochures before concluding their sale.