Login FAQ

What do I do if I am not able to log in?

If you cannot log in, you can connect with Bajaj Finserv Customer Care for assistance and reset your Experia ID.

How do I create a username and password for the app?

You can log in to the application using your email id, registered mobile number, or existing Experia ID.

What do I do if I forget my password?

If you forget your password, you can use the “Forgot Password” option on the Bajaj Finserv app login screen and reset your password.

Since I downloaded the app, it isn't working. What do I do?

If your application is not working, you can uninstall it and download it again.

Currently, I don't have online or mobile banking. Do I need to enrol for online banking first to use the app?

You do not need to enrol for online banking first to use the application. You can use the loan app even if you don’t have mobile/net banking facilities.

Can I use Touch ID with the app?

Yes, you can use Touch ID with the app.

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