KSEB Bill Payment Support – Pay via Bajaj Finserv

One of the most common issues faced by KSEB customers is payment failure despite the amount being deducted. This can occur due to technical glitches or delayed system updates. Here is how you can resolve this issue quickly using Bajaj Finserv services:

Step-by-Step Resolution:

1. Check your transaction status:
   • Open the Bajaj Finserv App and log in using your registered mobile number.
   • Navigate to the Transaction History section under the payments menu.
   • Verify whether the payment has been successfully processed or is pending.
2. Contact Bajaj Finserv Customer Care:
   • If the payment status remains unclear, reach out to Bajaj Finserv’s customer care via live chat or phone support.
   • Provide your transaction reference number and other payment details for faster resolution.
3. Follow up with KSEB:
   • If the issue persists, contact KSEB’s customer grievance cell to ensure the payment is reflected in your bill status.

Track your payment status now using your registered mobile number!

Another challenge arises when wallet balances used for KSEB bill payments are not refunded after a failed transaction. Here is how you can resolve this issue:

Steps to Initiate a Wallet Refund:

1. Log in to the Bajaj Finserv App:
   • Access the refunds section under the payments menu.
   • Select the failed transaction and click on Request Refund.
2. Set up auto-refund alerts:
   • Enable auto-refund notifications within the app to receive updates on refund status.
3. Expected Resolution Timeline:
   • Refunds are typically processed within 5-7 working days. If the refund is delayed, contact Bajaj Finserv’s support team for assistance.

Resolve payment discrepancies before your next bill cycle!

Technical issues like app freezes can disrupt your KSEB bill payment process. These glitches often stem from outdated app versions or unstable internet connections. Follow these steps to overcome app-related issues:

Solutions for App Freezes:

1. Clear the app cache:
   • Go to your device settings, select the Bajaj Finserv App, and clear its cache to improve functionality.
2. Update the app:
   • Ensure you are using the latest version of the Bajaj Finserv App by checking for updates in the app store.
3. Switch devices or networks:
   • If the issue persists, try completing the payment on another device or using a stable internet connection.

Pro-tip: Ensure your internet connection is stable before proceeding with the payment!

Conclusion

Managing KSEB electricity bill payments does not have to be stressful. Bajaj Finserv provides a secure and efficient way to pay your bills, resolve payment discrepancies, and even earn rewards for timely payments. Whether you face issues like failed transactions, delayed updates, or technical glitches, Bajaj Finserv’s robust support system ensures a hassle-free experience.

Take advantage of Bajaj Finserv’s user-friendly app, track your payment status, and enjoy rewards for your payments. With these solutions at your fingertips, you can avoid late fees and ensure uninterrupted electricity services.

Resolve your KSEB bill payment queries with ease today!

By following these actionable steps and leveraging Bajaj Finserv’s services, you can simplify your KSEB bill payment process and enjoy peace of mind.