APSPDCL Bill Payment Support – Pay via Bajaj Finserv

One of the most frequent concerns users face is a failed payment where the amount is deducted but not reflected in their APSPDCL bill status. This can happen due to network interruptions, banking delays, or technical errors.

Steps to resolve the issue:

Check your transaction history:

• Log in to the Bajaj Finserv App or website.
• Navigate to the ‘Transactions’ section to view your payment history.
• Identify the failed transaction and confirm whether the payment is marked as successful or pending.

Wait for 24 hours:

• Most payment systems process transactions within 24 hours. If the payment is still not updated on your APSPDCL account, proceed to the next step.

Contact Bajaj Finserv customer support:

• Raise a ticket through the app or website by providing your transaction ID and payment details.
• The support team will investigate and resolve the issue promptly.

Verify with APSPDCL:

• If the issue persists, contact APSPDCL’s customer care and provide your payment reference number for further assistance.

Pro-tip: To avoid such issues, use the auto-pay feature on Bajaj Finserv. This ensures timely payments, even during peak hours, and reduces the risk of transaction failures.

In some cases, users may notice that the deducted amount is not refunded to their wallet after a failed payment. This can happen due to delays in the refund process or system errors.

Steps to resolve the issue:

Check your wallet balance:

• Log in to the Bajaj Finserv App and navigate to the ‘Wallet’ section.
• Review your transaction history to confirm whether the refund has been credited.

Allow up to 2 business days:

• Refunds are typically processed automatically within two business days.

Raise a dispute if required:

• If the refund is not reflected after two business days, contact Bajaj Finserv’s customer support team.
• Provide the transaction ID and payment details to initiate a formal dispute.

 Need help with your refund? Contact Bajaj Finserv Support today for quick assistance.

Pro-tip: Always save your transaction reference number for tracking refunds and resolving disputes efficiently. 

Technical glitches, such as app freezing or crashing, can disrupt the payment process. These issues are often caused by outdated app versions, low phone memory, or unstable internet connections.

Steps to fix app freezing issues:

Update the app:

• Ensure you are using the latest version of the Bajaj Finserv App. Update it through the Google Play Store or Apple App Store.

Clear cache and storage:

• Go to your phone’s settings, select the Bajaj Finserv App, and clear its cache and storage to improve performance.

Reinstall the app:

• Uninstall the app and reinstall it to eliminate persistent technical issues.

Switch to the web portal:

• If the app continues to freeze, use the Bajaj Finserv website to complete your payment.

Pro-tip: Always ensure a stable internet connection to prevent disruptions during payments.

Conclusion

Paying APSPDCL electricity bills via Bajaj Finserv is a fast, secure, and convenient process. While occasional issues like payment failures or app glitches may arise, the solutions provided in this guide ensure a seamless experience.

By leveraging features such as auto-pay, rewards, and instant receipts, you can simplify your bill payment process and avoid late fees. Download or update the Bajaj Finserv App today to enjoy hassle-free APSPDCL bill payments.