Frustrated with power cuts or faulty meters? Get your electricity woes fixed fast. This guide simplifies registering a complaint with TANGEDCO electricity board.
Tamil Nadu Generation and Distribution Corporation (TANGEDCO): Addressing Electricity Concerns
Facing power outages, meter issues, or billing problems? The Tamil Nadu Generation and Distribution Corporation (TANGEDCO, formerly TNEB) offers multiple ways to register a complaint and ensure a swift resolution. This guide will equip you with the knowledge to navigate the TANGEDCO complaint process effectively.
Why file a TANGEDCO complaint?
A well-functioning electricity supply is crucial for our daily lives. By registering a complaint, you bring attention to the issue and expedite its rectification. TANGEDCO takes consumer grievances seriously, and a formal complaint ensures your concerns are addressed efficiently.
Steps for registering TANGEDCO electricity complaints
1. Online registration:
- Visit the TANGEDCO website.
- Register for an account using your consumer number and email address.
- Once logged in, navigate to the "Consumer Complaint" section and file your complaint.
- Clearly describe the issue, including the date, time, and any relevant details.
2. Phone:
- Dial the TANGEDCO helpline number: +91 044 2852 0131.
- Explain your concern to the customer service representative and provide them with your consumer number for reference.
3. Consumer grievance redressal forum (CGRF):
- For unresolved issues, you can approach the CGRF.
- Details and downloadable forms can be found on the TANGEDCO website.
- You can submit your grievance online or in writing to the concerned SE office.
Alternative ways to register complaints with TANGEDCO
- TANGEDCO mobile app: Download the TANGEDCO app for a convenient way to lodge complaints on the go.
- Social media: You can also reach out to TANGEDCO on their social media platforms for assistance.
In addition to finding the relevant information about the TANGEDO electricity board you can also complete your electricity bill payment.
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Conclusion
By following these steps and leveraging the available options, you can effectively register a complaint with TANGEDCO and ensure a timely resolution to your electricity woes. Remember, a documented complaint holds TANGEDCO accountable and helps maintain a smooth flow of electricity for your daily needs.
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Frequently asked questions
There are several ways to register a complaint about a power outage with TANGEDCO:
- Phone: This is the fastest option. Dial the TANGEDCO helpline number: +91 044 2852 0131. Inform the customer service representative about the power outage, including the date, time, and your consumer number.
- TANGEDCO mobile app: Download the TANGEDCO app and register (if you haven't already). The app allows you to submit complaints easily.
- WhatsApp: You can send a message with details of the power outage (including a photo if possible) to TANGEDCO's WhatsApp number: +91 94458 50811.
Unfortunately, TANGEDCO doesn't currently offer online complaint status tracking. However, you can try these methods:
- Phone: Call the TANGEDCO helpline again and inquire about your complaint using your consumer number as a reference.
- Consumer service centre: Visit your local TANGEDCO consumer service centre and inquire about the status in person. Provide your consumer number for reference.
You can file complaints related to electricity supply issues, meter reading discrepancies, billing errors, and service disruptions through TANGEDCO's online portal.
Visit the TANGEDCO website, navigate to the 'Complaint Status' section, and enter your complaint number to check its status.
If unresolved, contact TANGEDCO customer support or escalate the complaint through the higher authorities on their official portal.
To raise a complaint, visit the TANGEDCO website or use their mobile app. Navigate to the ‘COMPLAINT’ section, enter details about your issue, and submit. You can also contact their customer service center or visit the nearest TANGEDCO office.
The TNEB (Tamil Nadu Electricity Board) WhatsApp number is +91 9445854485. Use it for queries, complaints, and service requests related to your electricity supply.
To complain about a power cut, call your local electricity board’s customer care number or use their mobile app/website to report the issue. Provide details about your location and the nature of the problem for faster resolution.
The email ID for the National Consumer Helpline is ncdrc@nic.in. Use it to file complaints or seek assistance regarding consumer grievances.
To complain to customer care, call their helpline number or use their online complaint form. Provide your details and a description of the issue. For prompt resolution, ensure you follow up and keep a record of your complaint reference number.
