Know all about Axis Bank customer care details, EMI payment options (debit/credit cards, UPI, net banking, Bajaj Pay Wallet) and benefits of paying through Bajaj Finserv. All in one place!

Axis Bank loan payment customer care

Axis Bank is one of India’s largest private sector banks, known for its comprehensive financial services. The bank offers various loan services catering to different needs, such as home, personal, car, and business loans. Axis Bank's loan services are designed to provide financial assistance with attractive interest rates and flexible repayment options.

Here are the ways you can reach out to their support team:

  • Axis Bank customer care number: 1 - 800 - 103 - 5577
  • Email: Send an email to customer.service@axisbank.com.

How to make Axis Bank loan payment online on Bajaj Finserv

To learn how to make your Axis Bank loan payment online through Bajaj Finserv, follow these simple steps:

  • Visit the Bajaj Finserv website
  • Navigate to ‘PAYMENTS’ section and click on ‘PAY NOW” under ‘LOAN REPAYMENT’
  • Click on ‘SELECT A BILLER’ and select your loan provider from the dropdown list
  • Enter your loan account number and select the ‘PAYMENT TYPE’
  • Click on ‘PROCEED’ to initiate payment
  • Verify the details before proceeding to pay
  • To complete your payment, choose from the multiple payment options available
  • Once the payment is completed you will be provided with the confirmation of the transaction

This process ensures a secure and efficient way to manage your loan repayments online.

Benefits of Axis Bank loan payment online on Bajaj Finserv

Here are the benefits of the Axis Bank loan payment customer care:

  • Convenient access: Manage your Axis Bank loan payments from anywhere, at any time, using Bajaj Finserv’s online platform. This eliminates the need for physical visits and allows for flexible payment schedules.
  • Varied payment methods: Choose from multiple payment options including debit/credit cards, UPI, net banking, and Bajaj Pay Wallet. This variety ensures that you can select the payment method that best fits your preferences.
  • 24/7 availability: Make payments and access support around the clock, accommodating your schedule and providing help whenever needed.
  • Secure transactions: Benefit from enhanced security with Bajaj Finserv’s advanced encryption and fraud protection measures, ensuring that your financial information is safe during transactions.
  • Instant Confirmation: Receive immediate confirmation of your payment, providing peace of mind and a clear record of your transactions.

Fees and charges   

Depending on the transaction amount and payment mode, a convenience fee of up to 2% (inclusive of applicable taxes) will be charged. For more information on fees and charges, click here.     

Note: For failed transactions, the total amount, including charges except taxes, is reversed.

Steps to file a complaint with Axis Bank loan repayment

Here are the steps to file a complaint with Axis Bank regarding your loan repayment:

  • Visit the Axis Bank website.
  • Navigate to the ‘CUSTOMER SUPPORT’ section.
  • Click on the ‘COMPLAINT’ option.
  • Fill in the required details like loan account number, name, and contact information.
  • Describe the issue clearly.
  • Submit the complaint.
  • Receive a reference number to track the complaint status.


Customer care number for other operators

Union Bank loan repayment customer care

Bajaj Finance loan repayment customer care

RBL Bank loan payment customer care

HDB loan repayment customer care

TVS Credit loan repayment customer care

DCB Bank loan repayment customer care

AU Bank loan payment customer care

Aditya Birla Finance loan payment customer care

Dhani loan repayment customer care

Flexsalary loan repayment customer care

Zestmoney loan repayment customer care

Incred loan repayment customer care

Bajaj Finserv app for all your financial needs and goals

Trusted by 50 million+ customers in India, Bajaj Finserv App is a one-stop solution for all your financial needs and goals.

You can use the Bajaj Finserv App to:

  • Apply for loans online, such as Instant Personal Loan, Home Loan, Business Loan, Gold Loan, and more.
  • Invest in fixed deposits and mutual funds on the app.
  • Choose from multiple insurance for your health, motor and even pocket insurance, from various insurance providers.
  • Pay and manage your bills and recharges using the BBPS platform. Use Bajaj Pay and Bajaj Wallet for quick and simple money transfers and transactions.
  • Apply for Insta EMI Card and get a pre-qualified limit on the app. Explore over 1 million products on the app that can be purchased from a partner store on Easy EMIs.
  • Shop from over 100+ brand partners that offer a diverse range of products and services.
  • Use specialised tools like EMI calculators, SIP Calculators
  • Check your credit score, download loan statements and even get quick customer support—all on the app.

Download the Bajaj Finserv App today and experience the convenience of managing your finances on one app.

Do more with the Bajaj Finserv App!

UPI, Wallet, Loans, Investments, Cards, Shopping and more

GET THE APP

Disclaimer

1. Axis Bank Limited (“BFL”) is a Non-Banking Finance Company (NBFC) and Prepaid Payment Instrument Issuer offering financial services viz., loans, deposits, Bajaj Pay Wallet, Bajaj Pay UPI, bill payments and third-party wealth management products. The details mentioned in the respective product/ service document shall prevail in case of any inconsistency with respect to the information referring to BFL products and services on this page. 

2. All other information, such as, the images, facts, statistics etc. (“information”) that are in addition to the details mentioned in the BFL’s product/ service document and which are being displayed on this page only depicts the summary of the information sourced from the public domain. The said information is neither owned by BFL nor it is to the exclusive knowledge of BFL. There may be inadvertent inaccuracies or typographical errors or delays in updating the said information.  Hence, users are advised to independently exercise diligence by verifying complete information, including by consulting experts, if any. Users shall be the sole owner of the decision taken, if any, about suitability of the same.

Frequently asked questions

What is the toll-free customer care number of Axis Bank loan payment?
The toll-free customer care number for Axis Bank Loan Payment is 1800-419-5577.

How many days does Axis Bank take to resolve a complaint at branch level?
Axis Bank loan payment typically takes around 7 working days to resolve a complaint at the branch level.

Can I submit a complaint online to Axis Bank?
Yes, you can submit a complaint online through the Axis Bank website. Navigate to the ‘CUSTOMER SUPPORT’ section and follow the steps to file your complaint.

What is the Axis Bank customer care number?

The customer care numbers for Axis Bank are:

  • Toll-free: 1800 209 5577 / 1800 103 5577
  • Chargeable: 1860 419 5555 / 1860 500 5555

Is Axis Bank customer care available 24/7?

Yes, Axis Bank customer care is available 24/7 for emergency services such as blocking lost cards. However, general credit card and account services are available from 8:00 a.m. to 8:00 p.m., Monday to Saturday, excluding national holidays.

How can I contact Axis Bank customer care for credit card issues?

You can contact Axis Bank customer care for credit card issues through the following numbers:

  • Toll-free: 1800 209 5577 / 1800 103 5577.
  • Chargeable: 1860 419 5555 / 1860 500 5555.
  • For emergency services, you can call +91 22 6798 7700.

Show More Show Less

Related videos