You can contact Axis Bank customer care at 1800 103 5577, which is available 24/7 for account, loan, card, and general banking queries. You can also repay Axis Bank loans on Bajaj Finance platforms.
How can I contact Axis Bank customer care for account queries?
You can contact Axis bank customer care for account queries through phone, email, or digital banking channels. The fastest option is the toll-free helpline, while email and self-service options are useful for non-urgent requests. Use the details below to reach the appropriate support channel.
| Channel | Axis Bank customer care number / Contact Detail | Availability |
|---|---|---|
| Phone | 1800 103 5577 | 24/7 |
| pno@axis.bank.in | Standard business response time | |
| Net Banking / Mobile App | Login > Service Request | 24/7 self-service |
Whether you need help with account information, service requests, transaction issues, or updates, these support options can help you connect with Axis Bank. You can also use the above axis bank customer care no details to raise and track complaints.
How can I contact Axis Bank customer care via WhatsApp?
Yes, Axis bank customer care is available through WhatsApp Banking. Axis Bank's official WhatsApp Banking number is 7036165000, and you can start a chat by sending "Hi" from your mobile number.
- Save 7036165000 to your contacts.
- Open WhatsApp and send "Hi" to the number.
- Select the required banking or service option from the menu displayed in the chat.
You can also reach Axis Bank's 24x7 customer care number 1800 103 5577 for immediate assistance if your query requires phone support.
How to file a complaint for Axis bank loan customer care
You can contact Axis bank customer care by calling 1800 103 5577 or emailing pno@axis.bank.in to register a complaint related to your loan. Axis Bank's 24x7 customer care number 1800 103 5577 is the first point of contact for most service and loan-related issues.
- Call 1800 103 5577 or email pno@axis.bank.in, clearly explain the issue, and note the complaint reference number.
- If the issue remains unresolved within 7 working days, contact your Branch Manager and share the reference number.
- Escalate the matter to the concerned Nodal Officer along with all previous communication details.
- If you are still not satisfied, escalate the complaint to the Principal Nodal Officer (PNO).
- If the complaint remains unresolved within 30 days, approach the RBI Integrated Ombudsman Scheme and submit your grievance for independent review.
How do I reach Axis Bank customer care for credit card issues?
You can contact Axis bank customer care for credit card issues through phone banking, email support, or the online service portal. For urgent assistance, start with the customer care helpline and keep your credit card details ready for verification.
- Call the Axis bank customer care number 1800 103 5577 and select the credit card support option.
- Raise a request through the Axis Bank support portal or internet banking service request section.
- For escalations, email the concerned grievance redressal team and include your service request reference number.
- You can also pay your Axis Bank credit card bill online through Bajaj Finance for a quick and convenient payment experience.
How to make Axis Bank loan repayment online on Bajaj Finance platforms
To learn how to make your Axis Bank loan payment online through Bajaj Finance, follow these simple steps:
On the Bajaj Finance app
- Download the Bajaj Finance app from the Google Play Store or App Store and install it on your device
- Open the app, log in, or register if you are a new user
- Scroll down to the ‘Bills and recharges’ section and click on 'Loan Repayment’
- Search and select your loan provider
- Fill the required details
- Click on ‘FETCH YOUR BILL’
- Your bill amount appears, select ‘PROCEED TO PAY’
- Choose your preferred payment option and click on ‘PAY NOW’
- Once you have completed the transaction, you will get notified that the payment was successful
On the Bajaj Finance website
- Go to the Bajaj Finance website
- Scroll down to the ‘Bills and recharges’ section and click on 'Loan Repayment’
- Enter your mobile number and login with an OTP
- Search and select your loan provider
- Fill the required details
- Click on ‘FETCH YOUR BILL’
- Your bill amount appears, select ‘PROCEED TO PAY’
- Choose your preferred payment option and click on ‘PAY NOW’
- Once you have completed the transaction, you will get notified that the payment was successful
This process ensures a secure and efficient way to manage your loan repayments online.
Benefits of Axis Bank loan repayment online on Bajaj Finance
Here are the benefits of the Axis Bank loan payment customer care:
- Convenient access: Manage your Axis Bank loan payments from anywhere, at any time, using Bajaj Finance’s online platform. This eliminates the need for physical visits and allows for flexible payment schedules.
- Varied payment methods: Choose from multiple payment options including debit/credit cards, UPI, net banking, and Bajaj Pay Wallet. This variety ensures that you can select the payment method that best fits your preferences.
- 24/7 availability: Make payments and access support around the clock, accommodating your schedule and providing help whenever needed.
- Secure transactions: Benefit from enhanced security with Bajaj Finance’s advanced encryption and fraud protection measures, ensuring that your financial information is safe during transactions.
- Instant Confirmation: Receive immediate confirmation of your payment, providing peace of mind and a clear record of your transactions.
Customer care number for other operators
Recharge and Pay Bills
Bajaj Finance app for all your financial needs and goals
Trusted by 50 million+ customers in India, Bajaj Finance App is a one-stop solution for all your financial needs and goals.
You can use the Bajaj Finance App to:
- Apply for loans online, such as Instant Personal Loan, Home Loan, Business Loan, Gold Loan, and more.
- Invest in fixed deposits and mutual funds on the app.
- Choose from multiple insurance for your health, motor and even pocket insurance, from various insurance providers.
- Pay and manage your bills and recharges using the BBPS platform. Use Bajaj Pay and Bajaj Wallet for quick and simple money transfers and transactions.
- Apply for Insta EMI Card and get a pre-qualified limit on the app. Explore over 1 million products on the app that can be purchased from a partner store on Easy EMIs.
- Shop from over 100+ brand partners that offer a diverse range of products and services.
- Use specialised tools like EMI calculators, SIP Calculators
- Check your credit score, download loan statements and even get quick customer support—all on the app.
Download the Bajaj Finance App today and experience the convenience of managing your finances on one app.
Frequently asked questions
For net banking problems, you can contact Axis Bank customer care on 1800 103 5577, which is available 24/7 for assistance with login issues, password reset requests, transaction-related concerns, and other digital banking queries. You can also log in to Axis Bank Net Banking or the Mobile Banking App and raise a service request for online support.
You can contact Axis Bank customer care for credit card issues by calling 1800 103 5577, available 24/7 for card-related queries, transaction disputes, card blocking, and service requests. Alternatively, you can raise a request through the Axis Bank Support Portal or Internet Banking, and escalate unresolved complaints through the bank's grievance redressal channels if required.
You can check your repayment status through net banking, the mobile app, or by contacting Axis Bank loan customer care. Log in to your account, go to the loans section, and view your EMI schedule and payment history. For accuracy, always cross-check the details with your latest bank statement or SMS alerts.
Log in to internet banking or the mobile app, navigate to the loan account, and download your loan statement. You can also request it via email through Axis Bank support. Verify the statement details such as EMI amount, tenure, and outstanding balance before use.
To foreclose your loan, raise a request via customer care, net banking, or visit a branch. The bank will provide a foreclosure amount. Ensure you confirm any applicable charges and get a foreclosure letter after payment as proof.
Retry the payment immediately using net banking or another payment mode. If the issue persists, contact customer care. Check your bank balance and transaction status to avoid penalties.
Yes, you can request a change in EMI date by contacting customer care or visiting a branch. Approval depends on bank policies, so confirm eligibility and updated repayment schedules.
You can update your details through net banking, by submitting a request at a branch, or via customer care. Ensure the updated details are reflected by checking confirmation messages or emails.
Typically, you need an identity proof, loan account details, and a foreclosure request form. After closure, collect documents such as the No Objection Certificate (NOC) and loan closure letter. Verify all documents carefully.
You can raise a complaint through customer care, email, or the official website. If unresolved, escalate it to the Nodal Officer and then the Principal Nodal Officer. Keep complaint reference numbers for tracking.
It may take some time for the payment to reflect due to processing delays. Check your transaction status and wait for 24–48 hours. If it still does not update, contact customer care with proof of payment for verification.
