Know all about Aditya Birla Finance customer care details, EMI payment options (debit/credit cards, UPI, net banking, Bajaj Pay Wallet) and benefits of paying through Bajaj Finance. All in one place!

Aditya Birla Finance loan payment customer care

Aditya Birla Group is a prominent Indian multinational conglomerate with a diverse portfolio encompassing sectors like financial services, telecommunications, textiles, and more. Established in 1857, it has grown to become one of the largest companies in India.

  • Toll-free number: 1800 270 7000 (within India)
  • Email ID: care.digitalfinance@adityabirlacapital.com

Steps for Aditya Birla loan repayment through Bajaj Finance platforms

On the Bajaj Finance app

  1. Download the Bajaj Finance app from the Google Play Store or App Store and install it on your device  
  2. Open the app, log in, or register if you are a new user  
  3. Scroll down to the ‘Bills and recharges’ section and click on 'Loan Repayment’
  4. Search and select your loan provider
  5. Fill the required details
  6. Click on ‘FETCH YOUR BILL’
  7. Your bill amount appears, select ‘PROCEED TO PAY’
  8. Choose your preferred payment option and click on ‘PAY NOW’
  9. Once you have completed the transaction, you will get notified that the payment was successful

On the Bajaj Finance website

  1. Go to the Bajaj Finance website
  2. Scroll down to the ‘Bills and recharges’ section and click on 'Loan Repayment’
  3. Enter your mobile number and login with an OTP
  4. Search and select your loan provider
  5. Fill the required details
  6. Click on ‘FETCH YOUR BILL’
  7. Your bill amount appears, select ‘PROCEED TO PAY’
  8. Choose your preferred payment option and click on ‘PAY NOW’

Once you have completed the transaction, you will get notified that the payment was successful

Benefits of Aditya Birla Finance loan payment online on Bajaj Finance

Here are the benefits of the Aditya Birla Finance loan payment customer care:

Convenient access: Manage your Aditya Birla Finance loan payments from anywhere, at any time, using Bajaj Finance’s online platform. This eliminates the need for physical visits and allows for flexible payment schedules.

Varied payment methods: Choose from multiple payment options including debit/credit cards, UPI, net banking, and Bajaj Pay Wallet. This variety ensures that you can select the payment method that best fits your preferences.

24/7 availability: Make payments and access support around the clock, accommodating your schedule and providing help whenever needed.

Secure transactions: Benefit from enhanced security with Bajaj Finance’s advanced encryption and fraud protection measures, ensuring that your financial information is safe during transactions.

Instant Confirmation: Receive immediate confirmation of your payment, providing peace of mind and a clear record of your transactions. 

Steps to file a complaint with Aditya Birla Finance loan repayment

Here are the steps to file a complaint with Aditya Birla Finance regarding your loan payment:

Compose an email: Use your registered email address to write a detailed description of your issue.

Attach relevant documents: If applicable, include any documents that support your complaint.

Send the email: Address it to grievance.housingfinance@adityabirlacapital.com.

Receive confirmation: After submitting, you will receive a ticket ID (reference number) via email.

Follow up: If needed, you can follow up using the ticket ID by calling their customer care at 1800-270-7000.

Disclaimer

1. Bajaj Finance Limited (“BFL”) is a Non-Banking Finance Company (NBFC) and Prepaid Payment Instrument Issuer offering financial services viz., loans, deposits, Bajaj Pay Wallet, Bajaj Pay UPI, bill payments and third-party wealth management products. The details mentioned in the respective product/ service document shall prevail in case of any inconsistency with respect to the information referring to BFL products and services on this page.

2. All other information, such as, the images, facts, statistics etc. (“information”) that are in addition to the details mentioned in the BFL’s product/ service document and which are being displayed on this page only depicts the summary of the information sourced from the public domain. The said information is neither owned by BFL nor it is to the exclusive knowledge of BFL. There may be inadvertent inaccuracies or typographical errors or delays in updating the said information. Hence, users are advised to independently exercise diligence by verifying complete information, including by consulting experts, if any. Users shall be the sole owner of the decision taken, if any, about suitability of the same.
For customer support, call Personal Loan IVR: 7757 000 000

Bajaj Finance app for all your financial needs and goals

Trusted by 50 million+ customers in India, Bajaj Finance App is a one-stop solution for all your financial needs and goals.

You can use the Bajaj Finance App to:

  • Apply for loans online, such as Instant Personal Loan, Home Loan, Business Loan, Gold Loan, and more.
  • Invest in fixed deposits and mutual funds on the app.
  • Choose from multiple insurance for your health, motor and even pocket insurance, from various insurance providers.
  • Pay and manage your bills and recharges using the BBPS platform. Use Bajaj Pay and Bajaj Wallet for quick and simple money transfers and transactions.
  • Apply for Insta EMI Card and get a pre-qualified limit on the app. Explore over 1 million products on the app that can be purchased from a partner store on Easy EMIs.
  • Shop from over 100+ brand partners that offer a diverse range of products and services.
  • Use specialised tools like EMI calculators, SIP Calculators
  • Check your credit score, download loan statements and even get quick customer support—all on the app.

Download the Bajaj Finance App today and experience the convenience of managing your finances on one app.

Do more with the Bajaj Finance App!

UPI, Wallet, Loans, Investments, Cards, Shopping and more

Frequently asked questions

What is the toll-free customer care number of Aditya Birla Finance loan repayment?

The toll-free customer care number for Aditya Birla Loan repayment is 1800 270 7000. This number is available for customers within India, providing assistance with loan inquiries, payment issues, and general customer service.

How many days does Aditya Birla Finance loan repayment take to resolve a complaint at branch level?
Complaints filed at the branch level with Aditya Birla Loan repayment typically take about 7 to 10 business days to resolve. The exact timeframe may vary depending on the complexity of the issue. Customers are encouraged to follow up if they do not receive timely updates.

Can I submit a complaint online to Aditya Birla Finance loan repayment?

Yes, you can submit a complaint online to Aditya Birla Loan repayment. Customers can send an email detailing their issues to care.digitalfinance@adityabirlacapital.com. Additionally, complaints can be lodged through the official website or customer service portal, ensuring a convenient and efficient resolution process.