PGVCL online bill payment – Instant and secure

After the restructuring of the Gujarat Electricity Board, PGVCL (Paschim Gujarat Vij Company Limited) emerged as one of the four distribution companies. PGVCL provides safe and reliable power connections to the western regions of Gujarat, including the Saurashtra and Kutch areas. It works under the direction of Gujarat Urja Vikas Nigam Limited, the parent company, formed after remodelling the former Gujarat electricity board.

PGVCL distributes electricity in 12 districts of Gujarat, covering 99,771 square kilometres, approximately, with a consumer base of over 5 million. It has introduced multiple consumer-centric services like rooftop solar projects, Lok Darbars, a 24/7 consumer helpline number, and PGVCL bill payment facility.

You can pay your monthly PGVCL bills online from anywhere and at any time with Bajaj Finserv. You just need a reliable internet connection to make PGVCL online bill payments using the Bajaj Finserv Bajaj Pay. You can choose your preferred payment method and clear your dues within minutes. Additionally, you do not have to worry about your online security, as the NPCI-approved Bajaj Pay platform employs multiple layers of security that prevent data breaches for electricity bill payment.

Steps to make payment through the Bajaj Finserv website

Here is how you can pay your PGVCL electricity bill on the Bajaj Finserv website

  1. Visit the Bajaj Finserv website or click on https://www.bajajfinserv.in/
  2. Go to the ‘ELECTRICITY BILL PAYMENT’ under the ‘PAYMENTS’ section
  3. Click on ‘PAY NOW‘
  4. Select ‘Paschim Gujarat Vij Company Limited (PGVCL)’ as your electricity board from the drop-down menu
  5. Enter your ‘CONSUMER NUMBER’ and click on ‘FETCH BILL’
  6. Select a payment method from the list of available payment options such as credit card, debit card, UPI, and net banking
  7. After choosing your preferred payment mode, enter the requested payment details

Check the details you entered and click on 'PAY NOW’.

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Frequently asked questions

How to download my PGVCL bill payment receipt?

You will be redirected to the receipt page once you successfully pay the PGVCL bill online. You can then download and save the payment receipt.

How can I raise a complaint about a faulty meter with the Paschim Gujarat Vij Distribution Board?

You can raise a complaint about a faulty meter with PGVCL by calling the toll-free number 1800233155333. You can also file a complaint on the company’s website, and the concerned authorities will respond within 72 hours.

How can I check the PGVCL bill payment status online?

You can check PGVCL payment status online by following these steps:

  1. Go to PGVCL’s official website
  2. Click on ‘PAYMENT HISTORY’
  3. Log in using your username and password
  4. You can view your bill payment status
What is the PGVCL bill payment bill cycle?

The billing cycle for PGVCL is structured on a monthly basis. This means that customers are required to make payments for their electricity usage every month.

How to check my PGVCL bill payment history?
  1. Visit the official PGVCL website
  2. Log in using your customer number
  3. Select your city and your address
  4. Enter the captcha code and click on ‘PROCEED’

Your payment history will be displayed on the screen.

What are the per unit charges for PGVCL bills?

PGVCL bill charges per unit vary based on a tariff rate and a slab system. Different slabs are defined depending on the monthly consumption of units. Rates vary for each slab for instance consuming less than 50 units per month costs Rs. 1.5 per unit.

51-150 units per month cost Rs. 3.5 per unit.

What are the penalty charges for PGVCL bill payment after the due date?

PGVCL levies a late surcharge of 1.25% on the outstanding amount if you fail to make payment within 15 days from the billing date.

How to connect with customer care of PGVCL?

You can connect with the customer care on the number: 0281-2380425.

Does Bajaj Finserv provide recharge services apart from electricity bill payment?

Yes, Bajaj Finserv also provides other recharge services such as-

Does Bajaj Finserv provide other bill payment services apart from electricity bill payment?

Yes, Bajaj Finserv also provides other bill payment services such as-

How can I check my PGVCL bill status online?

You can check your PGVCL bill status online by visiting the consumer portal on the PGVCL website. Enter your consumer number and the payment reference number to view your bill status.

How can I calculate my PGVCL bill based on my monthly unit consumption?

Calculate your PGVCL bill by understanding the applicable slab system. Multiply the number of units you consumed by the corresponding slab rate. Example calculation for 75 units: (50 units * Rs. 1.5 per unit) + (25 units * Rs. 3.5 per unit) = Rs. 75 + Rs. 87.5 = Rs. 162.5.

What is the process for raising a complaint about a malfunctioning meter with the Paschim Gujarat Vij Distribution Board?

To raise a complaint for a faulty meter with Paschim Gujarat Vij Distribution Board, contact PGVCL's customer care or visit their office. Alternatively, you can send an email or use their online complaint registration system. Ensure to provide accurate information, including the meter's serial number, your connection number, and the date of malfunction. PGVCL will promptly address your complaint, and a technician will visit your premises to resolve the issue.

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