How can I track my Home Loan application status?

The Bajaj Finserv Home Loan promises convenience and ease at every step, with loan approval in just 24 hours*, provided one meets the eligibility criteria and documentation requirements prescribed for aspiring borrowers. Through our home loan, you can assess loan sums worth up to Rs. 15 crore*, depending on your financial needs, application, and eligibility. However, one of the most attractive features of the home loan is the easy-to-match eligibility criteria, which makes it easy for you to benefit from our sizeable sanctions.

Once you have successfully completed your home loan application, our representative will contact you to walk you through the next steps. If your loan application passes verification, you will receive a call from us confirming your loan amount and other home loan terms before disbursing your loan amount into your account. You will also receive your home loan sanction letter.

How and whom do I contact if I have a query in my home loan journey?

Bajaj Finserv is committed to ensure maximum customer satisfaction and convenience, which includes addressing your queries and concerns regarding your housing loan, home loan status or any other questions you may have. Our home loan contact details are very easy to access and are as follows:

  • Email ID: Recent applicants, existing customers, or even prospective borrowers can write to us regarding any home loan queries they may have, on, and expect a prompt response at the earliest.
  • Mobile Number: Existing customers can reach us at 8698010101 to speak with our customer representative from Mondays to Saturdays, between the business hours of 9am to 6pm. Customers also have the facility of choosing regional languages to communicate, including Hindi, Bengali, Marathi, Punjabi and Tamil.

Bajaj Finserv focuses on ensuring maximum comfort for our customers, and the modes of communication are all remote, helping you avoid numerous branch visits.

How can I know if my home loan application is approved or rejected?

Bajaj Finserv believes in clear and transparent communication and keeps customers and borrowers informed of all new developments regarding their home loans. After you successfully apply for our home loan, your home loan approval can be given in just 24 hours*, provided your loan application meets our eligibility criteria and documentation asks. 

Upon successful loan approval, our representative will communicate the same to you. We will get in touch to issue your home loan sanction letter and to inform you of the home loan formalities that you will be expected to complete before your loan disbursal. Even in the case of loan rejection, the same will be communicated to you by us. 

If you’re still keen on tracking your loan status, you may write to us at, for a prompt response.