Track your Insta EMI Card order online through My Account anytime.
Check the status of your online or partner store purchase in just a few clicks.
Enter mobile and OTP · No password needed · No branch visit needed
View details of your Insta EMI Card order
Bajaj Finance Limited offers you the facility to track your Insta EMI Card purchase. You can track both online and offline purchases made at our partner store. Visit the Service portal and track the status of your purchase whether it is in transit or at the partner store.
Step-by-step guide to checking the status of your recent order
You can follow these simple steps to find the status of your recent Insta EMI Card purchase:
- Click on the ‘Sign-in’ button on this page to visit our service portal.
- Sign-in with your registered mobile number and the OTP.
- Enter your date of birth for verification and proceed.
- Select the platform from where you made the purchase – online or partner store.
- Find the details of your purchase and its status.
Alternatively, you can also click on ‘Check the status of my order’ option below to go to our Service portal. You’ll be asked to sign-in using your registered mobile number and date of birth.
Resolve common queries with the articles below
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Frequently Asked Questions
Insta EMI Card Order Tracking
Order Payment & Refund Issues
How long does it take to update Insta EMI Card order status?
Order status is usually updated within a short time after your purchase is processed by the merchant or partner store. If your status does not reflect the latest update, log in to My Account to recheck, or contact the merchant directly for confirmation.
Can I track my Insta EMI Card order without logging into My Account?
No, tracking your order requires signing in to My Account with your registered mobile number and OTP. This ensures your order and purchase details remain secure and accessible only to you.
What if I have paid twice for an order?
If you notice a duplicate payment, check your bank statement to confirm both transactions. Contact the merchant or Bajaj Finance customer care with your transaction details, and the extra amount should be refunded once verified.
What if the order, booking/ bill payment/recharge is not confirmed for a successful transaction?
If you do not receive confirmation from the merchant, contact them directly to check the status of your request. Bajaj Finance recommends reaching out to the merchant first, as they can confirm whether your order or payment was successful.
When will I get a refund for a failed/cancelled order/booking/recharge or bill payment?
If a payment fails and money is deducted from your account, it is usually refunded within three to five days. You can check your bank statement after five days, and contact your bank with the transaction reference number if it is delayed.
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