Learn more about Indian Overseas Bank FASTag customer care. This article provides a simple guide to Indian Overseas Bank FASTag contact numbers, email support, and operating hours.
Indian Overseas Bank FASTag Customer Care
The FASTag service provided by Indian Overseas Bank offers a convenient and efficient way to electronically pay tolls at various toll plazas across the country. Whether you travel frequently or occasionally, possessing a FASTag ensures seamless passage through toll booths without the need for cash transactions. This article aims to delve into essential details about Indian Overseas Bank FASTag customer support, including contact phone numbers, email assistance, and operational hours.
Now, recharging the Indian Overseas Bank FASTag is easier than ever with the Bajaj Finserv BBPS Platform. The Bajaj Finserv BBPS Platform simplifies the Indian Overseas Bank FASTag recharge process and offers several advantages. Some prominent advantages are:
- Enhanced security: The BBPS platform ensures encrypted and secure payment gateways, safeguarding your sensitive information during the process.
- Instant receipts: With BBPS, you receive instant payment confirmation and digital receipts, helping you keep track of your payments effortlessly.
- Multiple payment options: The BBPS platform offers a choice of payment options including net banking, credit/debit cards, and UPI.
Indian Overseas Bank FASTag customer care numbers
For any inquiries, issues, or assistance regarding your Indian Overseas Bank FASTag, you can easily connect with the customer care team. Here are the contact details:
You can reach Indian Overseas Bank FASTag Customer Care by dialing 18004254445 from any network. Expert representatives are accessible round-the-clock to aid you with balance inquiries, transaction queries, recharges, and other concerns.
Indian Overseas Bank FASTag email Support
In addition to phone support, Indian Overseas Bank provides email support for FASTag-related inquiries.
If you prefer written communication, you can drop an email to: fastag@iob.in.
Feel free to reach out with any questions or concerns, and the customer care team will promptly address your queries.
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Operating hours of Indian Overseas Bank FASTag customer care
The Indian Overseas Bank customer care executives are available Monday – Friday, from 9.30 A.M. to 6.30 P.M.
You can contact the executives through the helpline number or email during these hours to get a prompt response.
Information on availability during holidays or special occasions
Indian Overseas Bank FASTag customer care remains operational even during holidays and special occasions.
Whether it is a festival, national holiday, or any other significant event, you can rely on their support.
So, whether you are planning a road trip during Diwali or travelling on New Year’s Eve, rest assured that Indian Overseas Bank’s customer care team is there to assist you.
Recharge and Pay Bills
Frequently asked questions
If you encounter any issues with your Indian Overseas Bank FASTag, you can raise a complaint by calling the Indian Overseas Bank FASTag Customer Care at 18004254445. They will assist you in resolving the problem. Additionally, you can report incorrect deductions to the customer care helpline, and they will investigate and rectify any errors.
If you need a refund for an incorrect FASTag transaction, the new AI-enabled FASTag management system will automatically detect wrong transactions and generate refunds within 3-7 days.
Indian Overseas Bank Payments Bank charges a one-time fee of Rs. 100 (inclusive of GST) for FASTag. Additionally, there is a refundable security deposit based on your vehicle type. You can find detailed fees and charges on the Indian Overseas Bank website.
If your Indian Overseas Bank FASTag is lost or damaged, call the Customer Care at 18004254445 for a replacement. The new tag issued will be linked to your old tag account, and the relevant balance amount will be transferred to the new tag.
- Check balance: Ensure sufficient balance in your FASTag account.
- Inspect FASTag: Verify if it is properly affixed and functional.
- Contact customer care: Reach out to 18004254445 for assistance.
Violating FASTag rules or misuse can result in penalties, including fines imposed by the authorities. It is essential to adhere to the guidelines to avoid any penalties.
