Bajaj Finance Customer Care in Kaloor: Contact Details

We are now available online through our Bajaj Finance consumer portal – My Account, to help our customers from Kaloor quickly mitigate their doubts. This My Account is our feature-rich platform where our customers can avail of several services apart from communicating with us. These include checking their instalment status, repayment date, EMI schedule etc. With this portal, we have tried to reduce the troubles you face while visiting our physical offices for loan-related services through this platform. So, discover how you can effectively connect with us using this all-in-one gateway.

We have equipped this Bajaj Finance My Account portal with various customer-centric features to let you independently manage all loan-related service requirements. Here are some of these essential services you can avail from this portal.

• Check loan details

  In this all-in-one portal, you can view all the aspects of your loans, including EMI schedule, instalment amounts, repayment status, etc. This way, you can stay updated about your financial obligations and make financial planning accordingly.

  
  

• Shop on the EMI Store

  We also facilitate you to buy products like smartphones, appliances and other devices without the hassle of immediate payment. Instead, you can instantly purchase those items from our EMI store and gradually pay the amount with monthly instalments.
   

• Update your KYC details

  You can now skip going to our Bajaj Finance branches in Kaloor for updating your KYC. You can get this facility from this single portal by completing the Bajaj Finance login procedures. You can get this completed by mentioning the required credentials such as Aadhaar number, PAN number, etc.
   

• Block/ Unblock your EMI Network card

  This My Account portal also lets you freeze your Bajaj Finance EMI Network card immediately after requesting the service. Thus, you can protect yourself from fraudulent activities by temporarily restricting the card. Furthermore, it also empowers you to reinitiate your card when you request the same.
   

Furthermore, we also extend our guidance when you raise your queries through this Bajaj Finance consumer care platform – My Account.

We earnestly try to respond to your grievances and queries in no time. You just need to let us know the problems or queries regarding our financial products. Here are the three alternative ways to connect with us for letting us know your issues and problems.

Customer portal (My Account)

This easy-to-access Bajaj Finance My Account portal lets you express your queries and grievances immediately. You can find the query raising button on the portal after accessing it with your My Account credentials. Here are the steps to direct you to log in to this virtual platform:
 

Step 1 - Go to the Bajaj Finance customer care portal – My Account

Step 2 - Enter your mobile number, customer ID or email ID in the ‘Login ID’ box

Step 3 - Choose one authentication mode from two alternatives which are password or OTP

Step 4 - Proceed with mentioning the password if it is your chosen method of entry; otherwise, enter the OTP in the respective box

Undergoing this Bajaj Finance login procedure, you will be able to get all the features of this portal, including easy access to our ever-ready customer support. Alternatively, you can contact us with our mobile app for raising queries and doubts.

Bajaj Finance app 

Complete the following steps to send us your problems and questions through our Bajaj Finance mobile app:

Step 1 - Installing the app on your device, ensure successful Bajaj Finance login

Step 2 - Tap on the section titled ‘Help and Support’ enlisted on the main menu

Step 3 - Identify the concerning financial product

Step 4 - Select the query and subquery type

Step 5 - Mention the query or grievance in detail in the given box

Other than this My Account portal and mobile app, our consumer support services are also available on our website.

Raise a request 

In addition to the existing customers, intending new customers also can convey their problems and queries to us by visiting Raise a Request. Let’s find out how both types of customers can connect with us after going to this link:

For existing customers:

Step 1 - Acknowledge that you are one of our present consumers by responding with ‘Yes’ after opening the URL. Then, the website will navigate you to our My Account portal

Step 2 - Log in to the portal with your password and login ID

Step 3 - Select the query type, explain it in brief and raise the request

For new users:

Step 1 - Navigating to the URL mentioned above, declare that you are not any of our present customers

Step 2 - Mention your basic details, including your email address and mobile number

Step 3 - Specify the financial product of your concern

Step 4 - Select the query type and write that minutely in the provided description box

Step 5 - Submit the query form after filling in the CAPTCHA code

You can also check the pre-approved offers that we tailor for you from this versatile Bajaj Finance consumer portal. These are personalised loan offers that we make readily available for disbursing. So, you can get the credit advance quickly after accepting it.

Here is the step-wise guideline to check these offers from our My Account portal:

1. Make sure you follow the Bajaj Finance customer login procedure mentioned above properly
2. Go to ‘Pre-approved Offers’ present on the main menu
3. Fill in the respective boxes with the required contact information and name
4. Affirm that you accept the terms and conditions by clicking on the provided box

After completing this procedure, you will be able to view your personalised loan offer.

In conclusion, the My Account portal acts as a time-saving alternative to the physical offices of Bajaj Finance Customer care in Kaloor. We ensure that you get an early response to all your queries sent through this portal. The portal also enables easy access to all the basic information regarding loans you have taken from us.

To understand resolutions for grievances you may face, please refer to the following:

• SOA Grievance
• ECS Grievance
• EMI Moratorium
• Debt Management Grievance
• EMI Card Grievance
• Loan Restructuring Grievance
• Loan Cancellation Grievance
• Health EMI Card Grievance
• Promotional Calls Grievance
• Debt Management Grievance
• CIBIL Grievance
• Financial Fraud