Bajaj Finserv customer care in Dehradun

Bajaj Finserv, an esteemed name in the financial market, extends a comprehensive suite of financial services, such as loan account management, insurance policies and investments at reasonable rates. Furthermore, the availability of the Bajaj Finserv customer portal makes the task even more simplified and convenient for consumers. Individuals can supervise their financial activities without any requirement of personal assistance or wait for any customer executive to resolve their queries.

Furthermore, this Bajaj Finserv customer care portal can be accessed anywhere and anytime. For instance, residents of Dehradun can manage their necessary financial services right from the comfort of their homes. Moreover, this web-based online platform- Experia, extends 24X7 customer services.

Features of Bajaj Finserv Customer Portal

The exclusive features of this customer portal- Experia allow consumers to monitor their loan accounts conveniently and maintain transparency between the service provider and customer. In addition, the services offered by the Bajaj Finserv Experia portal offer quick resolutions of the queries associated with loan accounts and investments.

Therefore, check out the wide range of Bajaj Finserv customer care benefits and features:

  • Part-prepay or foreclose a loan

    Part-prepay or foreclose a loan

    This Experia portal enables consumers to part pre-pay of existing loans and ensures faster repayment. Moreover, customers can foreclose their current loan accounts through this portal. Besides, customers can start the process by navigating to the ‘Quick tab’ and selecting the ‘online payment option’.

  • Download essential documents

    Download essential documents

    Financial documents are considered a crucial reference point. Therefore, utilising these documents during any transaction or other financial activity can simplify and accelerate the formalities. Moreover, the Bajaj Finserv customer care portal allows consumers to download interest documents, Bajaj loan statement and loan certificates conveniently through this portal.

  • Update contact information

    Update contact information

    With the progress of technology, customers receive all payment related notifications, reminders and alerts to their registered email address or contact number. This is why customers must inform the service provider in case of any change in the registered contact number to avoid missing out on essential updates. However, customers can curtail the transmission time by updating the contact details through the Bajaj Finserv customer portal.

  • Resolve queries

    Resolve queries

    Apart from offering financial services and products, users can address their queries and doubts by logging in to the customer portal-Experia in a minimum time. For example, one can keep tabs on the loan status, raise service requests and resolve errors and mismatches in the account within seconds.

    Apart from these, customers can also update KYC details, update account details, renew maturing FD, etc., by simply logging in with their credentials. Moreover, consumers can also check out their lucrative pre-approved offers, manage EMI Network cards and check limits and enjoy value-added benefits.

  • Shop on EMI store

    Shop on EMI store

    Through this portal, customers can buy their preferred electronic gadgets and appliances without any requirement of down payment and at reasonable EMIs.

Bajaj Finserv Customer Care Details – Dehradun

Developed with feature-rich customer service features, this online tool simplifies online transactions and comprehensively views your relationship with Bajaj Finserv. In addition, this online tool has made it convenient for customers to access their loan accounts whenever required and keep themselves updated with the repayment schedule.

Since Bajaj Finserv believe in valuing customers’ requirements, feel free to reach out to us in the following ways:

Customer portal (Experia)

Individuals can conveniently raise their inquiries and manage their respective financial accounts through the Bajaj Finserv consumer care in Dehradun. Consumers are required to log in to this service portal by following the steps mentioned below:

Step 1 - Visit the Bajaj Finserv customer portal- Experia
Step 2 - Input the customer ID, email addresses or contact number
Step 3 - Customers can select between the ‘OTP’ or ‘Password’ option
Step 4 - Next, click on the ‘Generate OTP’ or ‘Next’ option
Step 5 - Enter relevant details for successfully logging into the portal

On the other hand, customers can also avail these features by downloading the Bajaj Finserv application from the Google Play store on their smartphones.

Bajaj Finserv app

Here are the steps discussed for the customers to raise queries on the Bajaj Finserv mobile app:

Step 1 - Firstly; download the Experia app on your smartphones
Step 2 - Go to the ‘Help and Support’ segment in the main menu
Step 3 - Select the product regarding which the consumer wants to raise the query
Step 4 - Choose query and sub-query type
Step 5 - Enter relevant details and submit

Raise a request

Both new and existing customers of Bajaj Finserv can raise a request with the steps discussed below:

For existing customers:

Step 1 - Visit Raise a request
Step 2 - Select whether you are a new or an existing customer
Step 3 - If you are already a Bajaj Finserv customer, simply logging in to your respective Experia account would do the entire job

For new customers:

Step 1 - Visit Raise a request
Step 2 - Select ‘No’ under the question ‘Are you our existing customer?’
Step 3 - Input information like- mobile number, name and other necessary details to continue the process
Step 4 - Enter the CAPTCHA on the screen and raise a request

View your pre-approved offers

Besides availing of financial services and products at reasonable terms, Bajaj Finserv extends lucrative pre-approved offers that are personalised for existing customers. These offers are available on a wide range of financial instruments ranging from personal loans to home loans. Furthermore, these offers ensure hassle-free documentation and save substantial time.

Here are the steps discussed for consumers to check the Bajaj Finserv pre-approved offers:

  1. 1 Visit the Bajaj Finserv customer care portal and choose ‘pre-approved offers’
  2. 2 Enter your first and last name along with the contact number
  3. 3 Agree to the terms and conditions

By completing the steps successfully, customers can view their pre-approved offers within seconds.

Now that customers have a fair on how to reach out to Bajaj Finserv customer care in Dehradun, they can use the customer service portal-Experia to manage varied financial activities from any part of the country. However, one must remember that the above-mentioned features and benefits can be accessed after successfully logging into the portal.

Frequently asked questions

What is the process to part-prepay Bajaj Finserv loan?

Part-prepayment is when a borrower repays the credit amount greater than 1 EMI at a time. This further helps in reducing future EMIs and allows borrowers to repay the loan quickly. As already mentioned, the process of part-prepaying the loan is to pay an amount greater than at least 1 EMI, and there is no restriction of paying the maximum amount. However, customers need to pay a certain fee on the part-prepaying amount. To part–prepay conveniently, customers can visit the Bajaj Finserv customer portal and make the payment.

Can I check foreclosure charges on Bajaj Finserv loan through Experia?

A loan foreclosure defines full repayment of one’s remaining loan amount in one single payment without paying multiple EMIs. However, customers must pay a nominal fee for foreclosing their loans based on their principal outstanding amounts. If customers want to know the required foreclosure charges, they can find them on the customer service portal of Bajaj Finserv and pay accordingly.