Bajaj Finserv customer care in Ambur

One of the leading NBFCs in India, Bajaj Finserv, provides financial products like loans, investments and insurance policies. The financial institution has built a reputation for caring about its customers and providing quick resolutions for grievances over the years. It has set up the customer service portal, My Account, for customers to access and manage their financial activities.

Customers in Ambur and other Indian cities can reach out to the Bajaj Finserv customer care service via the My Account portal. Using it, one can monitor borrowings and investments and get information about the same. In addition, one can get near-instant redressal to any complaints.

Features Of Bajaj Finserv Customer Portal

Customers can use this portal to manage their Bajaj Finserv-related activities from the comfort of their homes. They can resolve their doubts and queries, pay missed loan instalments, foreclose loans, carry out online transactions and more on this portal. Given are some more features of the Bajaj Finserv customer portal:

  • Update mobile number and email ID

    Update mobile number and email ID

    Financial institutions send payment-related alerts, reminders and other important updates on customers' mobile numbers and email IDs. One needs to inform his/ her lender about such changes as soon as possible. With Bajaj Finserv, customers can easily update contact information and other login details using the My Account portal

  • Prepay or foreclose a loan

    Prepay or foreclose a loan

    Using the Bajaj My Account portal, borrowers can easily initiate part-prepayment to reduce the loan tenor. Similarly, one can foreclose his/ her existing loan if he/ she has enough funds. Initiating such payments via the My Account portal is very easy as the entire process takes only a few clicks

  • Check EMI Network Card details

    Check EMI Network Card details

    One can use the Bajaj Finserv EMI Network Card to easily shop and repay. This exclusive card allows users to get No Cost EMIs with various discounts and benefits. One can go to Bajaj My Account to access loan details, spending limit, utilised limit, dealer details, past payments and more information about the EMI Network Card

  • Make overdue payments

    Make overdue payments

    Customers can easily track their Bajaj Finserv payment online and receive notifications from the My Account portal. Such features make sure that they do not miss further payments and incur more penalties as a result. The portal supports various modes of payment, including credit cards, debit cards, mobile wallets, bank transfers, etc.

  • Download necessary documents

    Download necessary documents

    Having near-instant access to important financial documents is very helpful for most customers. As such, Bajaj Finserv has simplified the process of accessing submitted documents and downloading various certificates for its customers. One has to simply use his/ her Bajaj My Account login to download account statements, NOCs, investment certificates, welcome letters, etc.

Bajaj Finserv Customer Care Details in Ambur

Bajaj Finserv always aims for high customer satisfaction and thus, operates a user-friendly portal. Customers can be assured of prompt assistance and resolution for their complaints.

In case of any doubts or grievances, customers reach out to Bajaj Finserv through any of the following modes:

Customer portal (My Account)

Users can carry out financial activities, access information or raise queries through the Bajaj Finserv customer portal- My Account To do this, one needs to sign in by following these steps:

Step 1 - Visit the Bajaj Finserv customer login page
Step 2 - Choose to enter either your mobile number or customer ID to sign in
Step 3 - Select ‘Send OTP’ and enter the OTP sent to your registered mobile number
Step 4 - Click the button asking you to agree and log in
Step 5 - Alternatively, you can enter the password for your Bajaj Finserv My Account account

Bajaj Finserv app

The Bajaj Finserv application is available for download on Google Play Store. It allows customers to make EMI payments, view loan details, download statements and manage other tasks from their smartphones. One can also raise a request or query via this app by following these steps:

Step 1 - Download the app on your mobile phone
Step 2 - Next, find ‘Help and Support’ on the main menu
Step 3 - Select the product under which your query falls
Step 4 - Choose the query and sub-query type. Next, explain your issue in detail
Step 5 - Provide other required details and click on the ‘Submit’ button

Raise a request

New and existing customers can raise a request to resolve their problems. To do this, follow the given steps:

For existing customers:

Step 1 - Visit Raise a request
Step 2 - Click on ‘Yes’ for ‘Are you an existing customer?’ question
Step 3 - Use your Bajaj Finserv login ID to sign in and raise a request

For new customers:

Step 1 - Go to the above website
Step 2 - Click on ‘NO’ when asked the above question
Step 3 - Enter your mobile number, email ID, product name, query type and explanation
Step 4 - Input the CAPTCHA code as shown and click on 'Submit'

View your pre-approved offer

Bajaj Finserv provides unique and customised loan offers for existing customers. They can submit their basic details to check exclusive offers on home loans, loans against property, personal loans, etc. Customers can use this facility to get instant access to these financial services based on their eligibility.

To check if you qualify for the Bajaj Finserv pre-approved offer, follow these steps:

  1. 1 Visit the Bajaj My Account portal
  2. 2 Find the pre-approved offer section
  3. 3 Input your full name and contact number
  4. 4 Agree on the terms and conditions and check your pre-approved offer

The aforementioned guide describes how one can use the Bajaj Finserv My Account portal and application to get his/ her complaints resolved. Residents of Ambur can use contact the Bajaj Finserv Ambur branch through the above methods without hassles.

To understand resolutions for grievances you may face, please refer to the following:

Frequently asked questions

How do I check my loan payment in the Bajaj Finserv customer portal?

To check your Bajaj Finserv loan details, follow the given steps:

Step 1 - Go to the Bajaj Finserv customer portal page
Step 2 - Type in your customer ID, email ID or registered mobile number
Step 3 - Navigate to ‘My Relations’ and then to ‘Active Relations’
Step 4 - Click on the existing loan to view its details