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Contact Chakdaha Cable Broadband customer care number for complaints related to Broadband. Find Chakdaha Cable Broadband customer care details, complaint redressal information etc.
Chakdaha Cable Broadband Customer Care
Chakdaha Cable Broadband, established in 2010, serves the state of West Bengal. It provides high-speed internet services to households and businesses, ensuring seamless connectivity for its users. Their broadband plans are tailored to meet the varied needs of customers, offering different speeds and data limits.
The company is known for its reliable service and competitive pricing, making it a popular choice in the region. Chakdaha Cable Broadband also offers additional services like cable TV and digital phone services, enhancing the overall customer experience. For any issues or queries, customers can contact their dedicated customer care team, which is available 24/7.
The support team is committed to resolving concerns promptly, ensuring minimal disruption to the service. With a focus on customer satisfaction, Chakdaha Cable Broadband continues to expand its reach and improve its service offerings, solidifying its position as a leading broadband provider in West Bengal.
Introduction to Chakdaha Cable Broadband customer care
Chakdaha Cable and Broadband Private Limited provides 24/7 customer support to ensure prompt assistance for any issues or inquiries.
Customers can contact the company through various channels, including a toll-free number, email, and live chat.
Ways to contact Chakdaha Cable Broadband customer care
Catla Broadband offers multiple channels for customers to reach their customer care team. There is a toll-free number, live chat, email, and social media platforms.
1. Toll-free number
Customers can contact the Chakdaha Cable and Broadband Private Limited customer care team through the toll-free number - +91-8653143212 / +91-9932444111.
2. Live chat
Chakdaha Cable and Broadband Private Limited also offers a live chat feature on its website.
It allows customers to connect with a customer service representative in real-time.
3. Email address
Customers can contact the company at customercare@chakdahabroadband.com with any email-based inquiries or for support.
Reason to contact Chakdaha Cable Broadband customer care
Chakdaha Cable Broadband offers comprehensive customer care services to address various customer needs and concerns.
Some of the key areas covered by their customer care team include:
1. Subscription issues
- Inquiries about available plans and pricing
- Upgrading or downgrading subscription plans
- Cancelling or suspending service
- Billing and payment-related issues
2. Technical problems
- Troubleshooting internet connectivity issues
- Guidance on router setup and configuration
- Resolving speed or performance-related complaints
- Reporting and addressing service outage
3. Content inquiries
- Providing information on available content and streaming options
- Assisting with accessing and using online content platforms
- Addressing questions about parental controls and content filtering
4. Account-related queries
- Updating personal or contact information
- Handling account suspension or termination
- Guiding in managing user profiles and permissions
- Resolving issues with email or other account-linked services
Chakdaha Cable Broadband's customer-centric approach and focus on efficient services across platforms.
It demonstrates their commitment to providing a seamless experience for their customers.
Conclusion
Chakdaha Cable and Broadband Private Limited offers high-speed fibre optic internet services. It transforms the broadband experience with reliable and secure connections.
The company is committed to customer satisfaction and welcomes feedback. Customers can pay their bills online through Bajaj Finserv. They can use various payment methods such as credit cards, debit cards, UPI, and net banking. This convenience ensures customers can manage their bills efficiently and avoid late fees.
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Frequently asked questions
No, Chakdaha Cable and Broadband Private Limited does not appear to offer WhatsApp support for its customer care services.
To update your contact information, you can call the toll-free number or email customer care. Provide the necessary details, and the team will update your information promptly.
If you miss the due date for your Chakdaha Cable Broadband bill, a late fee may be applied to your account. It is recommended to contact customer care to discuss payment options and avoid service interruptions.
Chakdaha Cable Broadband's customer care team is available 24/7 to assist customers. Customers can reach the support team through the toll-free number, email, or the upcoming live chat feature. It can be done at any time to resolve their queries and issues.
