Frustrated with power cuts or faulty meters? Get your electricity woes fixed fast! This guide simplifies registering a complaint with the Arunachal Pradesh electricity board

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Arunachal Pradesh Electricity Customer Care

The Department of Power's (DoP) dedicated customer care service makes managing your electricity connection in Arunachal Pradesh easier. This guide provides essential information on how to access and use various channels to address your electricity-related inquiries and concerns effectively.

Arunachal Pradesh electricity board complaint number

For prompt assistance with any electricity-related issue, the DoP offers a dedicated complaint line:

  • 1912: This toll-free number is operational during business hours (9:30 AM to 4:00 PM) to connect you with customer care representatives.

Contacting the Arunachal Pradesh electricity board customer care online

For those who prefer online communication, the DoP provides a user-friendly website and email address:

  • Official website: Visit the DoP website for a wealth of information and services, including:
    • FAQs: Get answers to commonly asked questions about billing, tariffs, and other services.
    • Online complaint registration: Register electricity-related complaints directly on the website.
    • Contact information: Find details of DoP offices and officials in your area.
    • Online bill payment: Pay your electricity bills conveniently online.
  • Email: Send your inquiries or complaints to the DoP's email address: support@arpdop.gov.in

In addition to finding the relevant information about Arunachal Pradesh Electricity Board, you can also complete your electricity bill payment on Bajaj Finserv.

The BBPS platform on Bajaj Finserv allows users to pay their bills instantly and securely. Customers can use various payment modes, such as credit/debit cards, net banking, Bajaj Pay Wallet, and Bajaj Pay UPI.

Conclusion

The DoP is committed to providing a seamless and efficient customer experience. By utilising the various contact channels available, you can easily access information, address concerns, and manage your electricity connection effectively.

Disclaimer

While care is taken to update the information, products, and services included in or available on our website and related platforms/ websites, there may be inadvertent inaccuracies or typographical errors or delays in updating the information. The material contained in this site, and on associated web pages, is for reference and general information purpose and the details mentioned in the respective product/ service document shall prevail in case of any inconsistency. Subscribers and users should seek professional advice before acting on the basis of the information contained herein. Please take an informed decision with respect to any product or service after going through the relevant product/ service document and applicable terms and conditions. In case any inconsistencies are observed, please click on reach us.

*Terms and conditions apply

Frequently asked questions

How can I update my contact information with Arunachal Pradesh electricity board customer care?

You can update your contact information by:

  • Call the customer care number: During business hours, provide your account details and new contact information to a customer care representative.
  • Visiting the DoP website: Login to your online account and update your contact details in the profile section.
  • Sending an email: Write to the DoP customer care (support@arpdop.gov.in) with your account details and new contact information.
How do I register a complaint about a power outage with Arunachal Pradesh Electricity board customer care?

You can register a complaint about a power outage through the following channels:

  • Dedicated complaint line: Dial 1912 during business hours and follow the prompts to register your complaint.
  • Online complaint registration: Visit the DoP website and use the online complaint registration form.

Email: Send an email to the DoP customer care (support@arpdop.gov.in) with details of the power outage, including your location and account information.

How can I track the status of my Arunachal Pradesh electricity board complaint?

You can track the status of your complaint by:

  • Calling the customer care number: Provide your complaint reference number to the customer care representative during business hours.

Visiting the DoP website: Log in to your online account and check the status of your complaint under the "My Complaints" section.

What are the working hours of the Arunachal Pradesh electricity board customer care?

Arunachal Pradesh Electricity customer care is operational during business hours (9:30 AM to 4:00 PM) through the dedicated complaint line (1912). You can also reach customer care representatives through the other channels mentioned above during these hours.

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