Contact Vayu Online Broadband customer care number for complaints related to broadband.

Vayu Online Private Limited, established in 2013, is a prominent internet service provider in India. They offer high-speed broadband services across various regions. The company provides superfast connectivity. This enables users to engage in activities like online gaming and HD video streaming without buffering.

Vayu Online offers a range of packages tailored to different customer needs, including unlimited bandwidth and flexible payment options. They emphasise simplicity and convenience, allowing customers to pay their bills online without waiting in queues. Additionally, Vayu Online provides enterprise packages designed for small and medium enterprises, ensuring high-speed internet connectivity for businesses.

Customers can conveniently pay their Vayu Online Broadband bills online through Bajaj Pay, the BBPS platform by Bajaj Finserv. It also offers other secure payment methods like credit/debit cards, UPI, and net banking.

Introduction to Vayu Online Broadband customer care

The company also offers enterprise packages tailored to the specific needs of small and medium enterprises. This ensures high-speed internet connectivity for businesses. Vayu Online is committed to providing consistent, reliable, and affordable internet services. They aim to ensure a seamless surfing experience for all customers.

Ways to contact Vayu Online Broadband customer care

Vayu Online Broadband offers multiple channels for customers to reach their customer care team. There is a toll-free number, live chat, email, and social media platforms.

Toll-free number

Vayu Online provides a toll-free number for customers to reach their customer care representatives. Customers can call the toll-free number to lodge complaints, inquire about services, or seek assistance with any issues they may face.

Toll-Free Number: 91 (0883) 2415200

Email address

Customers can also reach Vayu Online's customer care through email. The company has dedicated email addresses for various purposes, such as lodging complaints, seeking assistance, or providing feedback.

Complaint email: wecare@pccareonline.in

General Inquiries: helpdesk@pccareonline.in

Social media

Vayu Online maintains an active presence on social media platforms, allowing customers to connect with the company and seek assistance.

Customers can reach out to Vayu Online's customer care through their official social media accounts.

Facebook: https://www.facebook.com/vayuonline

Twitter: https://twitter.com/vayuonline

Instagram: https://www.instagram.com/vayuonline/

Reasons to contact Vayu Online Broadband customer care

Customers may need to contact Vayu Online Broadband customer care for various reasons.

Below are some common issues that their support team can help with:

Internet issues

Slow connection speeds

Frequent disconnections

Troubleshooting connectivity problems

Technical problems

Modem/router setup assistance

Firmware updates

Device compatibility issues

Account-related queries

Billing inquiries

Plan upgrades or downgrades

Payment issues

Speed issues

Performance optimisation

Speed test assistance

Network congestion problems

Conclusion

Vayu Online offers a range of high-speed broadband services, including superfast connectivity and enterprise packages.

Customers can pay their bills online through various methods, such as UPI, credit/debit cards, and net banking. Additionally, Vayu Online provides a toll-free number and email addresses for customer care. Customers can also pay their bills through Bajaj Finserv, ensuring convenience and flexibility in bill payment options.

Disclaimer

  1. Bajaj Finance Limited (“BFL”) is a Non-Banking Finance Company (NBFC) and Prepaid Payment Instrument Issuer offering financial services viz., loans, deposits, Bajaj Pay Wallet, Bajaj Pay UPI, bill payments and third-party wealth management products. The details mentioned in the respective product/ service document shall prevail in case of any inconsistency with respect to the information referring to BFL products and services on this page. 


  1. All other information, such as, the images, facts, statistics etc. (“information”) that are in addition to the details mentioned in the BFL’s product/ service document and which are being displayed on this page only depicts the summary of the information sourced from the public domain. The said information is neither owned by BFL nor it is to the exclusive knowledge of BFL. There may be inadvertent inaccuracies or typographical errors or delays in updating the said information.  Hence, users are advised to independently exercise diligence by verifying complete information, including by consulting experts, if any. Users shall be the sole owner of the decision taken, if any, about suitability of the same.

Frequently asked questions

Does Vayu Online Broadband customer care offer WhatsApp support?
Yes, Vayu Online's broadband customer care offers WhatsApp support for customers to lodge complaints and inquiries. Customers can reach out to the company's customer care team through WhatsApp 24 hours a day, 7 days a week.

How do I update my contact information with Vayu Online Broadband customer care?
To update your contact information with Vayu Online's broadband customer care, you can reach out to the team through email at helpdesk@pccareonline.in.

What happens if I miss the due date for my Vayu Online Broadband bill?
If you miss the due date for your Vayu Online broadband bill, your service may be disconnected. Vayu Online recommends promptly contacting their customer care team. Discuss payment options and avoid account disruption. They can provide solutions to help you maintain your active subscription.

What are Vayu Online Broadband's working hours for customer care?
Vayu Online's broadband customer care is available from Monday to Saturday, 8:00 AM to 9:00 PM, for voice call support. Customers can also reach out to the team through email and WhatsApp 24 hours a day, 7 days a week, for any inquiries or complaints.

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