Know more about your Consumer Durable Loan
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Cancel your consumer durable loan
You can cancel your loan within one business days from the disbursement date for the purchase. This is applicable to both Bajaj Mall purchases and offline purchases at our partner store.
However, for purchases made on e-commerce sites, you need to raise the cancellation request with the respective site.
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Raise a loan cancellation request in your account
1.Click on ‘Sign-in’ button on this page.
2. Enter your mobile number, date of birth and verify your details with an OTP.
3. Go to ‘Service’ and click on ‘Your relations’ .
4. Select your loan account number.
5. Clicks on "Cancel loan" CTA in Quick Action.
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Check your consumer durable loan account
Sign-in to our service portal in two simple steps and manage your loans.
Frequently asked questions
You can request your loan cancellation through the Bajaj Finserv App and website. Alternatively, you can reach us through the nearest Bajaj Finance branch, email, IVR (Call Centre), business, B2B dealers and partners, Bajaj Mall, etc.
Yes. You can cancel a consumer durable loan within one business days of disbursement for in-store or Bajaj Mall purchases. Online purchases require cancellation through the e-commerce site and confirmation sent to Bajaj Finserv.
No, you don’t need to visit a branch. You can initiate cancellation via the Bajaj Finserv service portal or app
Log into the Bajaj Finserv service portal or app using your registered mobile number and OTP. Navigate to 'Help & Support' → 'My Raised Requests' to view cancellation requests and status. You can also track closure via the loan account page – it will show “Closed” or “Settled.”
