How to raise a loan cancellation request
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Cancel your consumer durable loan
You can cancel your loan within seven business days from the disbursement date for the purchase. This is applicable to both Bajaj Mall purchases and offline purchases at our partner store.
However, for purchases made on e-commerce sites, you need to raise the cancellation request with the respective site.
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Raise a loan cancellation request in your account
- Click on the ‘Sign-in’ button on this page.
- Enter your registered mobile number and submit the OTP to sign-in to our Service portal.
- Verify your details using your date of birth and proceed.
- Go to ‘Home’ and click on ‘Pay EMIs’.
- Select your loan account number and click on ‘Proceed’.
- Scroll to the ‘Full payment/ foreclosure’ tab.
- Review the applicable foreclosure charges and proceed with the payment.
Alternatively, you can click on the below link to cancel your loan. You’ll receive a call from our representative on further steps within 48 business hours.
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Check your consumer durable loan account
Sign-in to our service portal in two simple steps and manage your loans.
Frequently asked questions
You can request your loan cancellation through the Bajaj Finserv App and website. Alternatively, you can reach us through the nearest Bajaj Finance branch, email, IVR (Call Centre), business, B2B dealers and partners, Bajaj Mall, etc.
Yes. Bajaj Finserv typically charges a cancellation fee of up to ₹2,360 (tax inclusive) when you cancel a consumer durable loan. You’re also responsible for any accrued interest and applicable stamp duty. Full and part-prepayment charges up to 4.72% may apply.
Yes. You can cancel a consumer durable loan within seven business days of disbursement for in-store or Bajaj Mall purchases. Online purchases require cancellation through the e-commerce site and confirmation sent to Bajaj Finserv.
No, you don’t need to visit a branch. You can initiate cancellation via the Bajaj Finserv service portal or app: log in, go to loans, select foreclosure or cancellation, pay applicable fees, and submit. A representative will then follow up within 48 business hours.
Log into the Bajaj Finserv service portal or app using your registered mobile number and OTP. Navigate to 'Help & Support' → 'My Raised Requests' to view cancellation requests and status. You can also track closure via the loan account page – it will show “Closed” or “Settled.”
