Contact Satsky Broadband customer care number for complaints related to broadband.

Satsky is a telecom company that provides a range of broadband services to consumers. Their offerings include high-speed internet access of up to 1 Gbps, satellite TV, and various premium OTT (over-the-top) applications. Satsky's broadband services are compatible with both iOS and Android devices, as well as their website.

The content available spans nine Indian and international languages, covering more than 20 genres and over 20,000 shows. Consumers can access their favourite content from 12 different OTT platforms through a single Satsky subscription.

Now, you can pay your Satsky Broadband bill online with added convenience and security on Bajaj Pay, the BBPS platform by Bajaj Finserv.

Introduction to Satsky Broadband customer care

Satsky provides high-speed broadband internet up to 1 Gbps, satellite TV, and premium OTT apps. They have a well-equipped call centre to handle customer complaints and suggestions in multiple languages. Satsky offers state-wise toll-free numbers and email addresses for customer care. They have dedicated support lines for video, broadband, and billing-related issues. Customers can track the status of their service requests online. If they are unsatisfied with the resolution, they can approach the nodal officer to file an appeal. Satsky's customer-centric approach and focus on efficient services demonstrate their commitment to customer satisfaction.

Ways to contact Satsky Broadband customer care

Satsky Broadband offers multiple channels for customers to reach their customer care team.

There is a toll-free number, live chat, email, and social media platforms.

Toll-free number

Satsky Broadband provides a toll-free number, 1800 425 4725. Customers can call from Monday to Saturday, from 9:30 AM to 5:30 PM.

Live chat

The company does not seem to offer a live chat feature for customer assistance on their website.

Email address

Customers can also reach out to Satsky Broadband's customer care team via email at siticare@siti.esselgroup.com.

Reasons to contact Satsky Broadband customer care

Customers may need to contact Satsky Broadband customer care for various reasons.

Below are some common issues that their support team can help with:

Internet issues

Slow connection speeds

Frequent disconnections

Troubleshooting connectivity problems

Technical problems

Modem/router setup assistance

Firmware updates

Device compatibility issues

Account-related queries

Billing inquiries

Plan upgrades or downgrades

Payment issues

Speed issues

Performance optimisation

Speed test assistance

Network congestion problems

Conclusion

Satsky Broadband offers a comprehensive suite of services, including high-speed internet, satellite TV, and premium OTT content. The company's customer-centric approach is evident through its well-equipped call centre, state-wise toll-free numbers, and email support.

Customers can reach out for various reasons, such as subscription issues, technical problems, content inquiries, and account-related queries.

Disclaimer

  1. Bajaj Finance Limited (“BFL”) is a Non-Banking Finance Company (NBFC) and Prepaid Payment Instrument Issuer offering financial services viz., loans, deposits, Bajaj Pay Wallet, Bajaj Pay UPI, bill payments and third-party wealth management products. The details mentioned in the respective product/ service document shall prevail in case of any inconsistency with respect to the information referring to BFL products and services on this page. 


  1. All other information, such as, the images, facts, statistics etc. (“information”) that are in addition to the details mentioned in the BFL’s product/ service document and which are being displayed on this page only depicts the summary of the information sourced from the public domain. The said information is neither owned by BFL nor it is to the exclusive knowledge of BFL. There may be inadvertent inaccuracies or typographical errors or delays in updating the said information.  Hence, users are advised to independently exercise diligence by verifying complete information, including by consulting experts, if any. Users shall be the sole owner of the decision taken, if any, about suitability of the same.

Frequently asked questions

Does Satsky Broadband customer care offer WhatsApp support?
Yes, Satsky Broadband offers WhatsApp support for customer care. Customers can reach the customer support team at 99459 99459 for assistance with their broadband services.

How do I update my contact information with Satsky Broadband customer care?
To update your contact information with Satsky Broadband customer care, you can call their toll-free number 1800 102 2836 or email them at the provided email address. The customer support team will guide you through the process of updating your personal and billing details.

What happens if I miss the due date for my Satsky Broadband bill?
If you miss the due date for your Satsky Broadband bill, your service may be disconnected. Royal Fibernet recommends promptly contacting their customer care team. Discuss payment options and avoid account disruption. They can provide solutions to help you maintain your active subscription.

What are Satsky Broadband's working hours for customer care?
Satsky Broadband's customer support team is available from 7:30 AM to 12 AM (midnight) for assistance. Customers can contact the team via the toll-free number 1800 102 2836 during these operating hours.