Recharge and Pay Bills
Contact Satsky Broadband customer care number for complaints related to broadband.
Satsky Broadband Customer Care
Satsky is a telecom company that provides a range of broadband services to consumers. Their offerings include high-speed internet access of up to 1 Gbps, satellite TV, and various premium OTT (over-the-top) applications. Satsky's broadband services are compatible with both iOS and Android devices, as well as their website.
The content available spans nine Indian and international languages, covering more than 20 genres and over 20,000 shows. Consumers can access their favourite content from 12 different OTT platforms through a single Satsky subscription.
Now, you can pay your Satsky Broadband bill online with added convenience and security on Bajaj Pay, the BBPS platform by Bajaj Finserv.
Introduction to Satsky Broadband customer care
Satsky provides high-speed broadband internet up to 1 Gbps, satellite TV, and premium OTT apps. They have a well-equipped call centre to handle customer complaints and suggestions in multiple languages. Satsky offers state-wise toll-free numbers and email addresses for customer care. They have dedicated support lines for video, broadband, and billing-related issues. Customers can track the status of their service requests online. If they are unsatisfied with the resolution, they can approach the nodal officer to file an appeal. Satsky's customer-centric approach and focus on efficient services demonstrate their commitment to customer satisfaction.
Ways to contact Satsky Broadband customer care
Satsky Broadband offers multiple channels for customers to reach their customer care team.
There is a toll-free number, live chat, email, and social media platforms.
- Toll-free number
Satsky Broadband provides a toll-free number, 1800 425 4725. Customers can call from Monday to Saturday, from 9:30 AM to 5:30 PM. - Live chat
The company does not seem to offer a live chat feature for customer assistance on their website. - Email address
Customers can also reach out to Satsky Broadband's customer care team via email at siticare@siti.esselgroup.com.
Reasons to contact Satsky Broadband customer care
Customers may need to contact Satsky Broadband customer care for various reasons.
Below are some common issues that their support team can help with:
Internet issues
- Slow connection speeds
- Frequent disconnections
- Troubleshooting connectivity problems
Technical problems
- Modem/router setup assistance
- Firmware updates
- Device compatibility issues
Account-related queries
- Billing inquiries
- Plan upgrades or downgrades
- Payment issues
Speed issues
- Performance optimisation
- Speed test assistance
- Network congestion problems
Conclusion
Satsky Broadband offers a comprehensive suite of services, including high-speed internet, satellite TV, and premium OTT content. The company's customer-centric approach is evident through its well-equipped call centre, state-wise toll-free numbers, and email support.
Customers can reach out for various reasons, such as subscription issues, technical problems, content inquiries, and account-related queries.
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Frequently asked questions
Yes, Satsky Broadband offers WhatsApp support for customer care. Customers can reach the customer support team at 99459 99459 for assistance with their broadband services.
To update your contact information with Satsky Broadband customer care, you can call their toll-free number 1800 102 2836 or email them at the provided email address. The customer support team will guide you through the process of updating your personal and billing details.
If you miss the due date for your Satsky Broadband bill, your service may be disconnected. Royal Fibernet recommends promptly contacting their customer care team. Discuss payment options and avoid account disruption. They can provide solutions to help you maintain your active subscription.
Satsky Broadband's customer support team is available from 7:30 AM to 12 AM (midnight) for assistance. Customers can contact the team via the toll-free number 1800 102 2836 during these operating hours.
