Contact Meghalaya Electricity Customer Care | Bajaj Finserv
Frustrated with power cuts or faulty meters? Get your electricity woes fixed fast! This guide simplifies registering a complaint with the Meghalaya electricity board.
Meghalaya Electricity Customer Care
Navigating electricity-related inquiries and concerns can be a breeze with the help of Meghalaya's dedicated customer care service. This guide provides essential information on how to access and utilise various channels to manage your electricity connection effectively.
Meghalaya electricity board complaint number
For prompt assistance with any electricity-related issue, Meghalaya Energy Corporation Limited (MeECL) offers a dedicated complaint line:
- 1912
This line is operational 24/7, ensuring you can reach customer care representatives anytime.
Contacting Meghalaya electricity board customer care online
For those who prefer online communication, MeECL offers several convenient options:
- Official website: Visit the MeECL website (https://meecl.nic.in/) for a wealth of information and services, including:
- FAQs: Get answers to commonly asked questions about billing, tariffs, and other services.
- Online Complaint Registration: Register electricity-related complaints directly on the website.
- Contact Information: Find details of MeECL offices and officials in your area.
- Email: Send your inquiries or complaints to MeECL's email address:
- mbcccs.mepdcl@gmail.com (for postpaid billing)
- mepdcl.shillong@gmail.com (for prepaid recharge)
You can find relevant information about Meghalaya Electricity Board and complete your electricity bill payment.
The BBPS platform on Bajaj Finserv allows users to pay their bills instantly and securely. Customers can use various payment modes, such as credit/debit cards, net banking, Bajaj Pay Wallet, and Bajaj Pay UPI.
Conclusion
MeECL's customer care service aims to provide a seamless and efficient experience for all electricity consumers. By utilising the various contact channels available, you can easily access information, address concerns, and manage your electricity connection effectively.
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Frequently asked questions
You can update your contact information by:
- Calling the customer care number: Provide your account details and new contact information to the customer care representative.
- Visiting the MeECL website: Login to your online account and update your contact details in the profile section.
- Sending an email: Write to MeECL customer care (mbcccs.mepdcl@gmail.com or mepdcl.shillong@gmail.com) with your account details and new contact information.
You can register a complaint about a power outage through the following channels:
- Dedicated complaint line: Dial 1912 and follow the prompts to register your complaint.
- Online complaint registration: Visit the MeECL website and use the online complaint registration form.
- Email: Send an email to MeECL customer care (mbcccs.mepdcl@gmail.com or mepdcl.shillong@gmail.com) with details of the power outage, including your location and account information.
You can track the status of your complaint by:
- Calling the customer care number: Provide your complaint reference number to the customer care representative.
- Visiting the MeECL website: Log in to your online account and check the status of your complaint under the "My Complaints" section.
MeECL customer care is operational 24/7 through the dedicated complaint line (1912). You can also reach customer care representatives during business hours (Monday to Friday, 10:00 AM to 5:30 PM) through the other channels mentioned above.
