Login FAQ
You can log in to the application using your email id, registered mobile number, or existing Experia ID.
You do not need to enrol for online banking first to use the application. You can use the loan app even if you don’t have mobile/net banking facilities.
If you cannot log in, you can connect with Bajaj Finserv Customer Care for assistance and reset your Experia ID.
If you forget your password, you can use the “Forgot Password” option on the Bajaj Finserv app login screen and reset your password.
You can reset your password by selecting ‘Forgot Password’ on the login page and following the steps sent to your registered email or mobile number.
If your application is not working, you can uninstall it and download it again.
Yes, you can use Touch ID with the app.
Basic personal loan documents include identity proof, address proof, income proof, and bank statements for eligibility verification.
A high credit score boosts your chances of loan approval and helps you get lower interest rates and better terms.
Yes, a personal loan can be used for commercial needs like purchasing raw materials or equipment, with no restriction on usage unless specified by the lender.
Yes, you can apply for a travel loan to fund your holiday, including airfare, accommodation, and other travel expenses.
You can avail a wedding Loan to manage wedding expenses such as venue booking, catering, and décor.
No, showing hospital bills is not mandatory when applying for a personal loan for medical emergency, though some lenders may request basic documentation.
The personal loan disbursement is usually made directly to your bank account within 24 hours*.
Yes, loan charges such as processing fees, interest, and penalties (if applicable) may be levied as per the lender’s policy.
Personal loans generally don’t offer tax benefits, unless used for specific purposes like home renovation or business investment, where certain exemptions may apply.
Pre-payment or foreclosure charges are fees applied when you repay your personal loan before the agreed term. These charges depends on the lender’s policies.
Part payment is a partial lump sum, pre-payment means full early repayment, and pre-closure is closing the loan early—each may attract different charges as per lender policies.
