Frustrated with power cuts or faulty meters? Get your electricity woes fixed fast! This guide simplifies registering a complaint with Maharashtra electricity board.

Maharashtra Electricity customer care

In Maharashtra, a state known for its vibrant cities, diverse landscapes, and dynamic economy, a reliable electricity supply is crucial for everyday life. Understanding the state's electricity distribution system and its customer care options can ensure a smooth and efficient experience. This guide explores the different ways to connect with Maharashtra State Electricity Distribution Company Limited (MSEDCL) and effectively address any electricity-related concerns.

Maharashtra Electricity Customer Care numbers

MSEDCL provides a centralised customer care system to assist consumers across the state. Here are the primary contact methods:

  • Toll-free numbers:
    • 1912
    • 19120
    • 1800-212-3435
    • 1800-233-3435
  • Missed call service: If you miss a call, call 022 50897100, and you will be connected to a customer service representative.

These numbers connect you to a central system that can direct your call to the appropriate department or regional office based on your location and concern.

Contacting Maharashtra Electricity Customer Care online

MSEDCL recognises the growing importance of online communication and offers various digital channels for customer convenience:

  • MSEDCL website: The official MSEDCL website provides a wealth of information, including:
    • Downloadable forms for new connections, meter changes, and other services.
    • Tariff structures for different consumer categories.
    • Online bill payment options through third-party portals (specifics might change).
    • Contact details for regional MSEDCL offices.
  • MSEDCL mobile app: The "MahaVitaran" app (available on Android and iOS) allows you to:
    • View and download your electricity bills.
    • Make online bill payments.
    • Register complaints and track their status.
    • Access other MSEDCL services.

You can find relevant information about the Maharashtra Electricity Board and also complete your electricity bill payment on the Bajaj Finserv app or website.

The BBPS platform on Bajaj Finserv allows users to pay their bills instantly and securely. Customers can use various payment modes, such as credit/debit cards, net banking, Bajaj Pay Wallet, and Bajaj Pay UPI.

Conclusion

Navigating Maharashtra's electricity sector can be simplified by understanding the centralised customer care system and available online resources. Remember to utilise the toll-free numbers for immediate assistance, explore the MSEDCL website for valuable information, and download the "MahaVitaran" app for convenient bill management and complaint tracking.

Bajaj Finserv app for all your financial needs and goals

Trusted by 50 million+ customers in India, Bajaj Finserv App is a one-stop solution for all your financial needs and goals.

You can use the Bajaj Finserv App to:

  • Apply for loans online, such as Instant Personal Loan, Home Loan, Business Loan, Gold Loan, and more.
  • Invest in fixed deposits and mutual funds on the app.
  • Choose from multiple insurance for your health, motor and even pocket insurance, from various insurance providers.
  • Pay and manage your bills and recharges using the BBPS platform. Use Bajaj Pay and Bajaj Wallet for quick and simple money transfers and transactions.
  • Apply for Insta EMI Card and get a pre-qualified limit on the app. Explore over 1 million products on the app that can be purchased from a partner store on Easy EMIs.
  • Shop from over 100+ brand partners that offer a diverse range of products and services.
  • Use specialised tools like EMI calculators, SIP Calculators
  • Check your credit score, download loan statements and even get quick customer support—all on the app.

Download the Bajaj Finserv App today and experience the convenience of managing your finances on one app.

Do more with the Bajaj Finserv App!

UPI, Wallet, Loans, Investments, Cards, Shopping and more

GET THE APP

Disclaimer

While care is taken to update the information, products, and services included in or available on our website and related platforms/ websites, there may be inadvertent inaccuracies or typographical errors or delays in updating the information. The material contained in this site, and on associated web pages, is for reference and general information purposes and the details mentioned in the respective product/ service document shall prevail in case of any inconsistency. Subscribers and users should seek professional advice before acting on the basis of the information contained herein. Please take an informed decision with respect to any product or service after going through the relevant product/ service document and applicable terms and conditions. In case any inconsistencies are observed, please click on reach us.

*Terms and conditions apply

Frequently asked questions

How can I update my contact information with Maharashtra Electricity customer care?

There are two ways to update your contact information:

  • Visit your nearest MSEDCL office: Locate the office based on your area and inform them about the changes you want to make to your contact details.

Contact the customer care line: Utilize the toll-free numbers or the "MahaVitaran" app to connect with a customer service representative. They can guide you through the process of updating your information.

How do I register a complaint about a power outage with Maharashtra Electricity customer care?

Here is how to register a complaint about a power outage:

  • Call the toll-free numbers: 1912, 19120, 1800-212-3435, or 1800-233-3435. Explain the nature of the power outage to the customer service representative.
  • Use the "MahaVitaran" app: You can register your complaint directly through the app, providing details about the outage.
  • Visit your nearest MSEDCL office: You can register your complaint in person at the office.
How can I track the status of my Maharashtra Electricity complaint?

You can track the status of your complaint in two ways:

  • Calling the toll-free numbers: Provide your complaint reference number (if available) to the customer service representative, and they can update you on the status.
  • Using the "MahaVitaran" app: The app allows you to track the progress of your registered complaints.
What are Maharashtra Electricity customer care hours?

  • MSEDCL's centralised customer care system operates 24/7, ensuring assistance is available throughout the day and night.

Show More Show Less

Videos