Noida Power Company Limited (NPCL) is a private electricity distribution company catering to consumers in the Greater Noida area. It supplies power to both urban and rural regions, ensuring reliable electricity service. Established with the aim of providing efficient and uninterrupted power, NPCL serves a wide variety of customers, including households, industries, and commercial establishments.

To manage electricity accounts, NPCL assigns a unique consumer number to each customer. This number is crucial for bill payment, resolving service-related queries, and maintaining the customer’s account details. The consumer number helps NPCL track electricity usage and billing for each account. Customers must know their consumer number for all transactions, whether online or offline, as it serves as a primary identifier for their electricity account.

Without this number, customers would face difficulties accessing their bills, paying for electricity usage, or even lodging complaints or service requests. Ensuring that your consumer number is handy simplifies the entire process of managing your NPCL electricity account.

With the use of the consumer number, you can pay monthly electricity bill on Bajaj Finserv with ease. Bajaj Pay - the BBPS platform on Bajaj Finserv ensures a secure and hassle-free experience.

What is NPCL consumer number

The NPCL consumer number is a unique identifier for each electricity account holder. Typically, it is a combination of numbers and letters that allow NPCL to maintain detailed records of each consumer’s electricity usage, payment history, and service requirements. It is a vital part of the NPCL system, serving as the main link between the company and its consumers.

This consumer number is present on every NPCL electricity bill, making it easy for consumers to find and use during transactions. Each customer has their own specific consumer number, ensuring all records are properly attributed and managed.

Why do you need your consumer number

The NPCL consumer number is essential for several reasons. First and foremost, it is required for paying your electricity bill, whether you are using an online platform or visiting a payment centre in person. Without this number, you will be unable to complete your transaction, as NPCL requires it to match the payment to the correct account.

Additionally, the consumer number is necessary when addressing any service-related queries with NPCL. If you have an issue with your bill or require customer service assistance, having your consumer number ready ensures a smooth interaction with the service representatives. It is also important when requesting a new connection, transferring services, or tracking consumption patterns. Knowing your consumer number makes it easier to handle any electricity-related task efficiently.

Step-by-step guide to finding your consumer number

Finding your NPCL consumer number is straightforward. Here is how you can do it:

• Check your electricity bill: The most straightforward method to find your NPCL consumer number is by checking any of your previous electricity bills. It will be prominently displayed on the top section of your bill.
• Log in to NPCL’s online portal: If you have registered on the NPCL website, log in with your account details. You will find your consumer number listed under your account information.
• Mobile app: NPCL also offers a mobile app that allows consumers to manage their electricity accounts. After logging in, you can find your consumer number under the account or billing section.
• Customer service: If you are unable to locate your consumer number, you can contact NPCL’s customer service helpline. After verifying your identity, they will provide your consumer number over the phone or through email.

For more convenience in managing payments, consider using Bajaj Pay. It offers a seamless platform for efficiently handling all utility bills.

Alternative methods to retrieve your consumer number

If you cannot access your electricity bill or the NPCL website, there are still ways to retrieve your consumer number:

• Visit the NPCL office: You can visit the nearest NPCL office with identification proof and details of your connection. The staff can retrieve your consumer number from their system.
• Contact customer care: NPCL’s customer care services are available to help. By providing your registered contact information, they can assist you in retrieving your consumer number.

NPCL has partnered with Bajaj Finserv to offer customers a seamless experience in managing their electricity bills. Through this collaboration, consumers can easily pay their bills, download receipts, and track payment history. Bajaj Finserv provides a wide range of payment options. These include debit cards, credit cards, Bajaj Pay UPI, and internet banking. This makes the electricity bill payment process fast and convenient. Consumers can also schedule payments or set up automatic payments. This ensures they never miss a due date. The partnership simplifies the experience by offering multiple methods and platforms for quick and secure payments.

Steps to pay NPCL electricity bill using consumer number on Bajaj Finserv website

Here are the steps to pay electricity bill using consumer number:

1. Visit the Bajaj Finserv website

2. Navigate to ‘ELECTRICITY BILL PAYMENT’ under the ‘PAYMENTS’ section drop-down and click on ‘PAY NOW’

3. Select ‘NPCL’ as your electricity provider from the drop-down

4. Enter consumer number and click on ‘FETCH YOUR BILL’

5. On the next page verify the bill details and amount

6. Click on ‘PROCEED TO PAY’ to initiate payment process

7. Choose from the available payment options: net banking, credit/debit cards, Bajaj Pay UPI, or Bajaj Pay Wallet

Fees and charges

A convenience fee of up to 2% (inclusive of applicable taxes) will be charged. For more information on fees and charges, click here.

Note: For failed transactions, the total amount, including charges except taxes, is reversed.