Published May 25, 2026 .3 min read

  1. How to Add an Emergency Number in a vivo Phone
  2. Why adding an emergency number on your vivo phone matters
  3. Quick reference: Emergency settings on vivo phones
  4. Tips to keep your emergency settings effective
  5. Explore the latest vivo phones on Easy EMIs from Bajaj Finance

Knowing how to add an emergency number in a vivo phone is one of the simplest yet most important safety steps you can take. An emergency contact lets your family or friends be reached quickly during accidents, medical situations, or other urgent moments—even when your phone is locked. vivo smartphones, which run on Funtouch OS, come with a built-in “Safety & emergency” section that makes it easy to save emergency numbers, set up Emergency SOS, and add medical details. This guide walks you through every method step by step so your vivo phone is always ready to keep you protected.
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Why adding an emergency number on your vivo phone matters?

An emergency contact is a trusted person—such as a family member, close friend, or guardian—who can be contacted instantly if you are unable to do so yourself. Saving one on your vivo phone offers several real benefits:


Quick access during a crisis: Emergency contacts can be dialled directly from the lock screen without unlocking the device.


Automatic alerts with Emergency SOS: Your vivo phone can call emergency services and notify your saved contacts when you trigger SOS.


Location sharing: Some vivo models share your live location with emergency contacts during an SOS event.


Help for first responders: Medical information and emergency contacts are visible to paramedics or bystanders even on a locked phone.


Peace of mind: Family members, elderly users, and children stay better protected during travel or daily commutes.
 


How to add an emergency number in vivo via Safety & emergency settings


This is the easiest and most reliable method on most current vivo phones running Funtouch OS 13 and above. Follow these steps:


Open the Settings app on your vivo phone.


Scroll down and tap on “Safety & emergency”.


Tap on “Emergency contacts”.


Tap “Add contact” (or the “+” icon).


Select the person you want to add from your saved contacts list.


Confirm your selection—the contact is now saved as an emergency number.


Repeat the steps to add more emergency contacts if needed.


Once added, these numbers can be reached quickly through the Emergency SOS feature or from the emergency dial screen.



How to add emergency contacts using the Contacts app


You can also manage emergency numbers directly from the vivo Contacts or Phone app. This is useful if you want to create a new contact and mark it for emergencies at the same time.


Open the Contacts app on your vivo phone.


Tap the “+” icon to create a new contact, or open an existing contact.


Enter the person’s name and phone number, then save the contact.


Open Settings > Safety & emergency > Emergency contacts.


Tap “Add contact” and choose the contact you just saved.


Your new contact is now linked as an emergency number.
 

How to set up Emergency SOS on a vivo phone


Emergency SOS lets you call for help instantly—usually by pressing the power button several times. Setting it up ensures your saved emergency numbers are alerted automatically during a crisis.


Open the Settings app and go to “Safety & emergency”.


Tap on “Emergency SOS”.


Turn on the “Use Emergency SOS” toggle.


Choose the trigger action—typically pressing the power button five times quickly.


Enable “Call emergency services” so the default emergency number is dialled.


Turn on “Share info with emergency contacts” to send alerts and your location.


Review the on-screen instructions and confirm your setup.
After setup, test the feature carefully so you know exactly how it works—but avoid placing an actual call to emergency services during the test.
 

How to add medical information for emergencies


Adding medical information helps first responders treat you correctly even if you are unconscious. This detail appears on the emergency screen of a locked vivo phone.
Go to Settings > Safety & emergency.


Tap on “Medical information”.


Enter useful details such as blood group, allergies, medications, and existing medical conditions.


Add your name, date of birth, and an emergency contact name if prompted.


Save the information—it is now accessible from the emergency call screen.
 

How to make an emergency call from a locked vivo phone


Once your emergency number is added, anyone can use it without unlocking your device. Here is how:


Wake the screen and swipe to reach the lock screen or PIN entry page.


Tap the “Emergency” or “Emergency call” option at the bottom of the screen.


Choose a saved emergency contact, or dial a national emergency number directly.


View medical information by tapping the “Emergency information” option on the same screen.

 

Quick reference: Emergency settings on vivo phones

Use the table below to quickly locate each emergency feature on your vivo phone.
 


FeatureWhere to find itWhat it does
Emergency contactsSettings > Safety & emergency > Emergency contactsSaves trusted numbers reachable from the lock screen
Emergency SOSSettings > Safety & emergency > Emergency SOSCalls for help and alerts contacts on trigger
Medical informationSettings > Safety & emergency > Medical informationShows health details to first responders
Emergency call screenLock screen > EmergencyLets anyone dial emergency numbers without unlocking
Location sharingSettings > Safety & emergency > Emergency SOSShares live location during an SOS event


Important emergency numbers to know in India


Besides your personal emergency contacts, it helps to remember these national emergency numbers in India:
 

ServiceNumber
All-in-one emergency helpline112
Police100
Fire101
Ambulance102 / 108
Women helpline1091
Child helpline1098
Disaster management108


 

Tips to keep your emergency settings effective

Add more than one emergency contact so help is reachable if one person is unavailable.


Choose people who are usually quick to respond and are aware they are your emergency contact.


Keep contact numbers and medical information updated whenever details change.


Make sure your location services are switched on so SOS alerts can share your position.


Test the Emergency SOS gesture so you can use it confidently without panic.


Keep your vivo phone charged, especially before travelling, so emergency features stay available.
 

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Frequently asked questions

How do I add an emergency number in my vivo phone?

Open Settings, tap “Safety & emergency”, then “Emergency contacts”, and tap “Add contact”. Select a person from your contact list to save them as an emergency number. You can add multiple emergency contacts using the same steps.
 

Where is the Safety & emergency option on a vivo phone?

On most vivo phones running Funtouch OS 13 or later, it appears directly in the Settings menu as “Safety & emergency”. On older models, it may be located under System management or More settings.
 

Can I call an emergency contact without unlocking my vivo phone?

Yes. Emergency numbers saved in the Safety & emergency settings can be dialled from the lock screen by tapping the “Emergency” option, so help is reachable even when the phone is locked.
 

How does Emergency SOS work on a vivo phone?

Emergency SOS lets you call for help quickly, usually by pressing the power button five times. When triggered, it can dial emergency services and send alerts with your location to your saved emergency contacts.
 

Can I add medical information for emergencies on vivo?

Yes. Go to Settings > Safety & emergency > Medical information and enter details such as blood group, allergies, and medications. This information is visible on the emergency call screen to help first responders.
 

How many emergency contacts can I add on a vivo phone?

Most vivo phones allow you to add several emergency contacts. It is a good idea to add more than one trusted person so help is reachable even if one contact is unavailable.


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