Learn more about HESCOM helpline numbers for swift assistance with queries, transactions, and account management. Dial 1912 to register electrical-related complaints and seek assistance.
HESCOM Electricity Customer Care
The Hubli Electricity Supply Company Limited (HESCOM) plays a crucial role in ensuring uninterrupted power supply to the residents of Hubli and surrounding areas in Karnataka, India.
As part of its commitment to customer satisfaction, HESCOM provides efficient customer care services. In this article, we delve into how consumers can seek assistance, register complaints, and connect with HESCOM.
How to register HESCOM electricity complaint online
If you encounter any issues related to electricity supply be it paying electricity bills, billing, or other services, HESCOM offers a convenient online platform for registering complaints.
Follow these steps to lodge a complaint online:
1. Visit the HESCOM website:
- Begin by visiting the official HESCOM website.
- Look for the “COMPLAINT” or “CUSTOMER CARE” section.
2. Select the relevant category:
- Identify the nature of your complaint (for example, power outage, faulty meter, billing discrepancy).
- Choose the appropriate category from the dropdown menu.
3. Provide the necessary details:
- Enter your consumer number, contact information, and a concise description of the issue.
- Attach relevant documents if needed (for example, meter reading, previous bills).
4. Submit the complaint:
- Click the “SUBMIT” button to register your complaint.
- You will receive a unique complaint reference number for tracking purposes.
5.Follow up:
- HESCOM’s customer care team will review your complaint.
- Keep the reference number handy for follow-up inquiries.
HESCOM electricity customer care number
HESCOM ensures that consumers can easily reach out for assistance. Be it some issues with HESCOM bill online or other discrepancies in the bill or electricity supply, the customer care strives for excellence.
Here are the contact details:
24/7 helpline (toll-free):
- Dial 1912 to register electrical-related complaints and seek assistance.
- For transformer failure complaints, call the toll-free number 1800-425-4754.
Email assistance:
- If you prefer written communication, email your complaint to customercare@hescom.co.in.
Conclusion
HESCOM’s commitment to resolving consumer issues is commendable. Whether you face power disruptions, billing discrepancies, or other concerns, their helplines and online channels are readily available.
Remember to keep your complaint reference number for efficient follow-up. For more information, visit the HESCOM website. If you have urgent concerns, dial the toll-free helpline at 1912 or 1800-425-4754.
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Frequently asked questions
The HESCOM helpline number for registering complaints is 1912 and 1800-425-4754. If you encounter any electricity-related issues, dial this toll-free number to seek assistance promptly.
- To lodge a complaint, visit the official HESCOM website
- Look for the “COMPLAINT” or “CUSTOMER CARE” section
- Select the relevant category (e.g., power outage, faulty meter, billing discrepancy)
- Provide necessary details and submit your complaint online
- Alternatively, call the toll-free helpline or use WhatsApp support
Follow these steps to lodge a complaint online:
1. Visit the HESCOM website:
- Begin by visiting the official HESCOM website.
- Look for the “COMPLAINT” or “CUSTOMER CARE” section.
2. Select the relevant category:
- Identify the nature of your complaint (e.g., power outage, faulty meter, billing discrepancy).
- Choose the appropriate category from the dropdown menu.
3. Provide necessary details:
- Enter your consumer number, contact information, and a concise description of the issue.
- Attach relevant documents if needed (e.g., meter reading, previous bills).
4. Submit the complaint:
- Click the “SUBMIT” button to register your complaint.
- You will receive a unique complaint reference number for tracking purposes.
5. Follow up:
- HESCOM’s customer care team will review your complaint.
Keep the reference number handy for follow-up inquiries.
