Frustrated with power cuts or faulty meters? Get your electricity woes fixed fast! This guide simplifies registering a complaint with GED electricity board.

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Goa Electricity Department (GED) Customer Care

Residents of Goa rely on the Department of Electricity, Government of Goa, for managing their electricity connections and addressing any related concerns. This guide provides essential information on accessing customer care services and ensuring a smooth electricity experience.

Goa electricity board customer care numbers

  • 1912: This toll-free helpline operates 24/7 for registering complaints and seeking assistance regarding power outages and other electricity-related issues.
  • 0832-2490800: This landline number is also available for those outside Goa or who prefer to avoid toll charges.

Contacting Goa electricity board customer care online

The Department of Electricity offers a user-friendly online platform for customer convenience:

  • Goa Electricity Department Website: Visit the website to access various services, including:
    • Online Complaint Registration: Register electricity-related complaints directly on the website.
    • Contact Information: Find details of Electricity Department offices and officials in your area.
    • Online Bill Payment: Pay your electricity bills conveniently online.
    • Facebook Page: The department also maintains a Facebook page for updates and announcements.

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Conclusion

By utilising the dedicated customer care services and online platforms offered by the Department of Electricity, Goa residents can ensure a smooth and efficient experience with their electricity connections.

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Disclaimer

While care is taken to update the information, products, and services included in or available on our website and related platforms/ websites, there may be inadvertent inaccuracies or typographical errors or delays in updating the information. The material contained in this site, and on associated web pages, is for reference and general information purposes and the details mentioned in the respective product/ service document shall prevail in case of any inconsistency. Subscribers and users should seek professional advice before acting on the basis of the information contained herein. Please take an informed decision with respect to any product or service after going through the relevant product/ service document and applicable terms and conditions. In case any inconsistencies are observed, please click on reach us.

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Frequently asked questions

How can I update my contact information with Goa Electricity Customer Care?

You can update your contact information through the following channels:

  • Call the customer care helpline: Provide your account details and new contact information to the customer care representative.
  • Online Platform: Log in to the "My Account" section on the Goa Electricity Department website and update your contact details in the profile section.

How do I register a complaint about a power outage with Goa Electricity Board Customer Care?

  • Dial the toll-free helpline: 1912.
  • Online Complaint Registration: Utilize the online complaint form on the Goa Electricity Department website.
  • WhatsApp: Send a message to +91 9422041912 with details of your complaint and consumer number for convenient registration

How can I track the status of my complaint with the Goa electricity board?

  • Call the customer care helpline: Provide your complaint reference number to the representative.
  • Online Platform: Log in to the "My Account" section on the Goa Electricity Department website and check the status under the "My Complaints" section.

What are Goa electricity board customer care working hours?

The Goa Electricity Department offers 24/7 customer care support through its toll-free helpline (1912) and online platform. During regular office hours, you can also reach customer care representatives through the landline number (0832-2490800).

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