Bajaj Finserv Customer Care in Pollachi
With the advent of technology and internet facilities, many financial institutions are also coming up with a dedicated portal. One of the most popular Bajaj Finserv customer portal-Experia adds more convenience to our lives. This portal also expanded convenience for customers residing in Pollachi or any part of the country to avail necessary assistance regarding grievances or issues related to services or products.
This feature-rich customer portal allows you to assess various Bajaj Finserv customer care services like managing loan accounts, making EMI payments, downloading necessary documents, updating financial accounts, and likes.
Read to know more.
Features of Bajaj Finserv Customer Portal
This Bajaj Finserv Experia portal is a one-stop solution for everything associated with financial services and products. Customers can conveniently access numerous financial products and supervise financial activities without any assistance. Moreover, individuals can access this portal round the clock from anywhere and at any time.
Here is a list of some services that customers can access through this portal:
Update KYC details
In case of changes in name, address or mobile number, customers must inform their service provider at the earliest. Customers can use their Bajaj Finserv customer login credentials and make changes through the portal.
Check loan details
Existing borrowers of Bajaj Finserv can monitor their financial liabilities, such as their outstanding amounts, paid EMIs, due EMIs and likes. But, first, they need to log in to the Bajaj Finserv Experia and download the required loan statement.
Make part prepayment or foreclosure
Customers can initiate prepayment or foreclosure to repay their credits before the due date. One can conveniently choose this facility through the Experia portal. After successful document verification and payment, the loan account will be automatically closed.
Block/ unblock EMI network card
Missing EMI payment, poor credit score and failure of ECS mandate processing can block the Bajaj Finserv EMI Network Card. To enjoy shopping at no-cost EMIs and zero down payment, use the Bajaj Finserv EMI Network Card login ID and click on the ‘unblock’ option on the card.
Bajaj Finserv Customer Care Details – Pollachi
The user-friendly interface of the Bajaj Finserv customer portal ensures the best user experience, simplifying online transactions. Customers can conveniently seek assistance regarding facilities and services offers and expect prompt redressals through the modes discussed below:
Customer portal (Experia)
This dedicated web-based platform extends a range of information related to financial services and products and offers an effective solution to queries. Here is a step-by-step guide on the log in procedure to this portal:
Step 1 - Visit Bajaj Finserv customer portal- Experia
Step 2 - Provide customer or email address or mobile number
Step 3 - Select between the ‘OTP’ or ‘Password’ option
Step 4 - Tap on ‘Generate OTP’ or ‘Next’ to complete the log in process
Step 5 - Input authentic details to proceed
One can also avail of required assistance from the Bajaj Finserv app. Here’s what they need to do for that:
Bajaj Finserv app
Here are the steps discussed to raise queries through this app:
Step 1 - Go to the Google Play store for downloading and installing the app
Step 2 - Search for the ‘Help and Support’ section in the main menu
Step 3 - Select the type of product to raise the query
Step 4 - Choose the query and sub-query type and elaborate your issues
Step 5 - Input details and click on ‘submit’
Raise a request
Apart from these, customers can choose this method to raise their complaints through the steps mentioned below:
For existing customers:
Step 1 - Visit the official website- Raise a request
Step 2 - Select your customer category (new/ old)
Step 3 - Enter your basic credentials and log in to the portal for raising the query
For new customers:
Step 1 - Go to the link- Raise a request
Step 2 - Click on ‘No’, if asked ‘Are you our existing customer?’ and vice-versa
Step 3 - Provide name, email address, product and query to proceed
Step 4 - Input the CAPTCHA code and raise the request
View your pre-approved offers
Bajaj Finserv exclusively extends pre-approved offers for existing customers to ensure a streamlined and accelerated loaning procedure. These offers are available on a wide suite of secured and unsecured financial instruments, such as home loans, loans against property, personal loans, etc.
Here are the steps to check the Bajaj Finserv pre-approved offers conveniently:
- 1 Visit the Bajaj Finserv customer portal
- 2 Search for the ‘pre-approved offers’
- 3 Input the name and contact details
- 4 Tap on ‘agree’ on terms and conditions
Thus, with the help of this comprehensive guide, customers can reach out to Bajaj Finserv customer care in Pollachi conveniently and manage their wide range of financial activities.
To understand resolutions for grievances you may face, please refer to the following:
Frequently asked questions
The Bajaj Finserv customer portal is an efficient online account management platform that allows customers to manage their varied financial activities easily. However, if you do not get your user ID and password to log in, you can log in with your registered mobile number, and the OTP will be sent to your registered number for verification. After verification, you will receive your respective user ID and password instantly.
If your Bajaj Finserv Experia account has been blocked, you can raise your query via the customer portal, mobile application, raise a request section and more. These available connecting modes will assist customers in raising complaints or issues hassle-free.