Bajaj Finserv Customer Care in Nadakkavu

Bajaj Finserv, one of the renowned NBFCs in the Indian financial market, offers an array of financial services or products, including secured and unsecured loans, EMI Network cards and more. To help its customers manage these services hassle-free, this NBFC facilitates a well-developed online account management platform - Experia.

Customers from Nadakkavu and other cities can access this Bajaj Finserv customer care portal to track their loan status, make online transactions, and do other financial activities without any personal assistance.

Features of Bajaj Finserv Customer Portal

With the Bajaj Finserv Experia portal, you no longer have to bear the hustle of visiting branches and thus can save considerable time. Moreover, this portal provides prompt services and solutions to queries regarding any of its financial products. Apart from these, Experia extends the following features and associated benefits.

  • Access EMI store

    Access EMI store

    You can route your shopping through the Bajaj Finserv EMI store to enjoy the benefits such as zero down payment, no-cost EMIs and home delivery through the Bajaj Finserv customer portal.

  • Foreclose or part-prepay a loan

    Foreclose or part-prepay a loan

    Customers can pre-pay or foreclose their existing loans through this customer care portal at their convenience. First, locate the ‘Quick Pay’ tab on Experia and choose the ‘Online Payment’ option. Then, select your preferred payment mode and make the payment in no time.

  • Pay your EMIs

    Pay your EMIs

    Through the Experia portal, you can now make your Bajaj finserv EMI payments in a simplified way without additional penalties. However, you have to visit the Bajaj Finserv customer login page, enter your registered number and follow the instructions provided to make payments.

  • Block/ Unblock EMI Network card

    Block/ Unblock EMI Network card

    Customers can block or unblock their EMI Network cards from the comfort of anywhere via this customer care portal at any time of the day. Furthermore, you can also recover your EMI Network card through the Experia.

  • Download essential loan documents

    Download essential loan documents

    Customers can conveniently download their Bajaj Finserv loan statements, NDCs/ NOCs, interest certificates, or other loan-related documents from the Experia portal.

Bajaj Finserv Customer Care Details – Naddakavu

The well-knitted Bajaj Finserv Experia portal has streamlined online transactions by notifying timely repayment reminders to its customers. In addition, this portal lets the customers retrieve important information round the clock.

Follow the ways explained below to connect with the Bajaj Finserv customer portal seamlessly.

Customer portal (Experia)

Consumers can file any complaint and manage their loan accounts and payments via Bajaj Finserv Experia through the steps given below.

Step 1 – Visit Bajaj Finserv Customer portal-Experia
Step 2 - Provide your customer ID, email ID or registered mobile number
Step 3 – Choose between ‘Password’ or ‘OTP’ or ‘Next’ option as applicable
Step 4 – Enter accurate credentials and click on the ‘Submit’ option

Bajaj Finserv App

Customers can also route their online payments and other financial activities on the Bajaj Finserv app available on Google Play Store. Here are the steps to do the same:

Step 1 – Download the Experia app on your mobile device
Step 2 – Go to the Bajaj Finserv Experia login page and sign in to your account
Step 3 – Locate the ‘Help and Support’ tab
Step 4 – Pick your product to raise your query
Step 5– Select the query and sub-query type and then explain your concern
Step 6 – Enter authentic details and click on ‘Submit’

Raise a request

Bajaj Finserv extends this online customer portal for both new and existing customers. Here are the step-by-step guides for both new and old customers to raise a request anytime at your convenience:

For existing customers:

Step 1 – Visit Raise a request
Step 2 – Enter ‘Yes’ to the question- ‘Are you our existing customer?’
Step 3 – Log in with your credentials and file your query

For new customers:

Step 1 – Visit Raise a request
Step 2 - Enter ‘No’ to the question- ‘Are you our existing customer?’
Step 3 – Provide your credentials, including name, mobile number, product name and other details
Step 4 – Enter the CAPTCHA code to raise your query

View your pre-approved offers

Bajaj Finserv provides tailored pre-approved offers to their existing customers on several products and services. It comprises both secured and unsecured loans such as home loans, loans against property, business loans, personal loans, etc., insurance policies and many more.

If you are an existing customer, keep reading to learn how to check your Bajaj Finserv pre-approved offers via this Experia portal in seconds.

  1. 1 Visit Pre-Approved Offers
  2. 2 Navigate to the ‘My Account’ option on the right-hand corner of the page
  3. 3 Enter your first and last name and contact number
  4. 4 You will receive an OTP on your mobile number
  5. 5 Enter the OTP and click on ‘Submit’ to check your customised pre-approved offers

Now that you know about the exclusive features of Bajaj Finserv customer care in Nadakkavu, and its applications, download the Experia app or Bajaj Finserv app to manage your investment and borrowing activities smoothly.

To understand resolutions for grievances you may face, please refer to the following:

Frequently asked questions

How can I sign in to my Experia account if I forget my username and password?

In case you forget your Experia log in customer ID and password, you can generate them online. For that, customers need to enter their loan account number on the Experia log in page and follow the subsequent instructions to continue with the process. 
Alternatively, you can also obtain your credentials via SMS on +91 92245 64444 from your registered mobile number.

How to update my contact number through the Bajaj Finserv customer care app?

Customers can modify their contact number anytime via the online portal in 3-easy steps.

Step 1 – Download the Bajaj Finserv customer care app from Google Play Store or Apple Store
Step 2 – Log in with your customer ID, registered mobile number or email ID
Step 3 – Navigate to the top-right icon and click on the ‘Update your contact details’ tab

Following these simple steps, you will be able to successfully update your contact number.