Bajaj Finserv customer care in Karaikudi

Owing to the Digital India initiative, there is an overall increase in the dependency on digital platforms. Leading financial institutions like Bajaj Finserv customer portal- My Account has brought more transparency and convenience in online transactions and spread numerous financial services to cater to customer satisfaction.

Residents of Karaikudi can now use this fully-knitted online platform to check loan statements, inquire about credit options, download financial statements and receive prompt assistance regarding any query related to products or services extended by the NBFC.

Features of Bajaj Finserv Customer Portal

Bajaj Finserv customer care portal has emerged to be a popular financial platform due to its host of features. Here are some features and services among several:

  • Shop from online store

    Shop from online store

    The availability of the Bajaj Finserv customer portal and Bajaj Finserv EMI Network card allows customers to shop their desired products or gadgets from the portal at no cost EMIs

  • Check pre-approved offers

    Check pre-approved offers

    Another notable feature of using the Bajaj Finserv My Account portal is that customers can use it to view pre-approved loan offers, helping to expedite financing process and bring down the cost of loan expenditure

  • Make hassle-free EMI payments

    Make hassle-free EMI payments

    One of the handiest customer care benefits is it facilitates Bajaj Finserv online payment of EMIs. Furthermore, customers can opt for pre-payments and loan foreclosure to reduce financial liabilities

  • Keep track of loans

    Keep track of loans

    The Bajaj Finserv customer service portal enables users to monitor their current loan accounts and the closed ones, helping them stay updated regarding upcoming payments, making sure that payments are initiated on time, and identifying discrepancies in transactions

  • Download financial statements

    Download financial statements

    Using the Bajaj Finserv My Account portal, users can conveniently view and download vital financial documents like interest certificates, financial statements, No Objection Certificates, etc. Keeping this document in order is essential as it expedites availing any financial service like opting for loans, debt closures and likes

Bajaj Finserv Customer Care Details – Karaikudi

The Bajaj Finserv customer portal provides numerous financial services from one place, thereby reducing the hassles of navigating complicated transaction procedures. Moreover, it caters majorly to customer satisfaction by providing prompt redressals to grievances and queries.

If you have doubts, inquiries, grievances related to products or services offered by Bajaj Finserv, get it sorted instantly by reaching out to us via any of the three modes:

Customer portal (My Account)

Bajaj Finserv customer portal helps users in several ways, from tracking loan details to providing instant support to queries and doubts. However, users will have to log in to the portal to reap these benefits.

Step 1 - Visit Bajaj Finserv customer portal - My Account
Step 2 - Now, gain entry to the portal by using the necessary credentials, such as email ID, mobile number or customer ID. You can also use your Facebook ID or Google credentials to log in
Step 3 - Authenticate the credentials using the 'OTP' sent to the registered mobile number or use the 'Password' option
Step 4 - If you have chosen OTP, click on 'Generate OTP' or click on 'Next' if you have logged in through the password
Step 5 - Enter relevant details for further verification and finally submit it.
You can also state your concern in the dedicated mobile application and receive an instant solution as an effective alternative

Bajaj Finserv app

Step 1 - First, you need to download the Bajaj Finserv app on your smartphone from the App Store or Google Play Store
Step 2 - Go to the main menu and select 'Help and Support option
Step 3 - Now, choose the product against which you have a query
Step 4 - Proceed by mentioning query and sub query type
Step 5 - Submit necessary documents if asked, feed relevant information and submit

Raise a request

Existing and new customers can get their queries and grievances sorted by raising a request.

For existing customers:

Step 1 - Visit Raise a request
Step 2 - Mention that you are an existing customer when asked
Step 3- Use your Bajaj Finserv login ID to access the portal and lodge your grievances or inquiries

For new users:

Step 1 - Visit Raise a request
Step 2 - Now on the redirected mention 'No' when asked 'Are you our existing customer?'
Step 3 - Submit primary details email ID, mobile number, product, query and likes
Step 4 - Now, provide the CAPTCHA code for raising a request

View your pre-approved offers

Bajaj Finserv extends tailor-made pre-approved offers for customers to ensure further convenience. These offers are available across an array of credit options, both secured and unsecured, like home loans, personal loans, credit cards, etc., and help in expediting all sorts of financial transactions and lowering the cost of borrowing.

Customers willing to check their Bajaj Finserv pre-approved offers can follow the mentioned steps:

  1. 1 Navigate to the 'Pre-approved offers' section in the Bajaj Finserv customer portal
  2. 2 Put your personal and contact information like name and mobile number
  3. 3 Upon reading the terms and conditions, click on the 'Agree' tab

A well-rounded idea about the various mode of customer support will help residents reach out to Bajaj Finserv customer care in Karaikudi. Also, with the comprehensive support of the Bajaj Finserv customer portal – My Account has made the burdensome task of reaching out to the executive for managing financial services and resolving grievances extremely convenient.

To understand resolutions for grievances you may face, please refer to the following:

Frequently asked questions

How do I export loan statements to my laptop from the customer portal?

You can export loan statements to your laptop from the Bajaj Finserv customer portal by following the steps:

Step 1 - Visit the customer portal and log in using the required credentials.
Step 2 - Head to the 'Services' section and choose 'View Details'
Step 3 - Choose e-statements, download the loan statement, and keep it in the softcopy format in any laptop folder.

Can I make a payment through my customer portal?

Yes, you can conveniently make payments through the customer portal by logging in to the portal, heading to the 'Online payment' section, and initiating payment by choosing a preferred mode of payment.