Bajaj Finance Customer Care Chandigarh: Contact & Service Guide

Bajaj Finance customer care in Chandigarh is available via 24x7 IVR at +91 8698010101. Live agents assist customers daily from 9 AM to 9 PM.

Features of Bajaj Finance Customer Portal

When it comes to investment and borrowing, a well-knitted portal such as the Bajaj Finance customer service portal can be beneficial in simplifying transactions, managing respective loan accounts, understanding loan details and others.

Here are the Bajaj Finance customer care benefits and features:

• Easy tracking of loan details

  You can check your active Bajaj Finance loan accounts and monitor the details hassle-free by logging in to your respective customer portal with proper credentials.

• Update contact details

  Timely modifications lower the chances of missing out on any important notification related to loan payments or accounts. So, individuals can download the app to conveniently update their personal information, including name, registered contact number or mail ID, residential address, in just a few steps.

• Check exclusive pre-approved offers

  Bajaj Finance extends customised pre-approved offers for its existing customers on a wide range of products and services, including personal loans, loans against property, home loans and more. It does not demand extensive documentation and accelerates the loan application procedure.

• Block/ Unblock Bajaj Finance EMI Network Card

  To block or unblock your EMI Network card, you have to SIGN-IN to your Bajaj Finance My Account account, which involves a few easy steps. Additionally, you can recover your card anytime through this portal.

• Download important documents

  Downloading crucial documents is convenient with the My Account consumer care portal. like Bajaj Finance loan statement. Customers can sign in to their existing accounts with their credentials and download the following documents in no time:

  • Interest certificate
  • NDC/ NOC
  • Loan account statement and more

Bajaj Finance strives for 100% customer satisfaction and thus facilitates a user-friendly interface to streamline borrowing experience and fundamental navigation. As a result, consumers can feel free to reach out via the following modes to resolve queries at their convenience.

Customer portal (My Account)

You can solve your queries anytime through the My Account customer portal in five easy steps:

Step 1 - Visit the Bajaj Finance customer SIGN-IN page
Step 2 - Provide your registered contact number or email, or customer ID
Step 3 - Choose between ‘OTP’ and ‘Password’ options as per your preference
Step 4 - Click on the ’Next’ or ‘Generate OTP’ option
Step 5 - Enter required details and select the ‘Submit’ option

Apart from this, you can download Bajaj Finance App from Google Play Store to manage your financial activities efficiently.

Bajaj Finance app

Customers can also raise queries via Bajaj Finance app by following the steps provided below:

Step 1 - Download Bajaj Finance App from Google Pay
Step 2 - Locate the ‘Help and Support’ category in the Main menu
Step 3 - Select the product or service you want to raise query against
Step 4 - Choose the query and sub-query type and explain your concern
Step 5 - Provide accurate details and select ‘Submit’

Raise a request

Here is a step-by-step guide to help you raise a request:

For existing customers:

Step 1 - Visit Raise a request
Step 2 - Choose customer category
Step 3 - Enter your existing Bajaj Finance My Account SIGN-IN ID and raise your request

For new customers:

Step 1 - Visit the same website
Step 2 - Select ‘Yes’ or ‘No’ according to the displayed question
Step 3 - Enter your mobile number, product/service, query and other essential information
Step 4 - Provide the CAPTCHA code to proceed with raising a request

View your pre-approved offers

Pre-approved offers are among the best Bajaj Finance customer care benefits as it significantly streamlines the loaning procedure and saves time. It applies to both secured and unsecured financial products, including personal loans, business loans, loans against property, housing loans, etc.

Follow the steps below to assess your exclusive Bajaj Finance pre-approved offers.

1. 1Visit the Bajaj Finance My Account portal
2. 2Enter your full name and contact number
3. 3Select ‘Agree’ on the terms and conditions section

From the above illustration, customers now have a clear understanding of Bajaj Finance customer care in Chandigarh and how to manage several financial activities through the customer service portal My Account.

To understand resolutions for grievances you may face, please refer to the following: