Bajaj Finance customer care in Chandigarh

With the rapid emergence of digitalisation in India, managing finances is no longer a difficult task. For instance, individuals can resort to the Bajaj Finserv customer care portal – Experia, a feature-rich service portal, to handle their financial activities from the comfort of anywhere within minutes. Further, irrespective of where you are within this country, be it Chandigarh or any other city, you can enjoy an array of benefits, including EMI payments, loan part-prepayments or foreclosure and downloading loan statements.

Features of Bajaj Finserv Customer Portal

When it comes to investment and borrowing, a well-knitted portal such as the Bajaj Finserv customer service portal can be beneficial in simplifying transactions, managing respective loan accounts, understanding loan details and others.

Here are the Bajaj Finserv customer care benefits and features:

  • Easy tracking of loan details

    Easy tracking of loan details

    You can check your active Bajaj Finserv loan accounts and monitor the details hassle-free by logging in to your respective customer portal with proper credentials.

  • Update contact details

    Update contact details

    Timely modifications lower the chances of missing out on any important notification related to loan payments or accounts. So, individuals can download the app to conveniently update their personal information, including name, registered contact number or mail ID, residential address, in just a few steps.

  • Check exclusive pre-approved offers

    Check exclusive pre-approved offers

    Bajaj Finserv extends customised pre-approved offers for its existing customers on a wide range of products and services, including personal loans, loans against property, home loans and more. It does not demand extensive documentation and accelerates the loan application procedure.

  • Block/ Unblock Bajaj Finserv EMI Network Card

    Block/ Unblock Bajaj Finserv EMI Network Card

    To block or unblock your EMI Network card, you have to log in to your Bajaj Finserv Experia account, which involves a few easy steps. Additionally, you can recover your card anytime through this portal.

  • Download important documents

    Download important documents

    Downloading crucial documents is convenient with the Experia consumer care portal. like Bajaj Finserv loan statement. Customers can sign in to their existing accounts with their credentials and download the following documents in no time:

    • Interest certificate
    • NDC/ NOC
    • Loan account statement and more

Bajaj Finserv Customer Care Details – Chandigarh

Bajaj Finserv strives for 100% customer satisfaction and thus facilitates a user-friendly interface to streamline borrowing experience and fundamental navigation. As a result, consumers can feel free to reach out via the following modes to resolve queries at their convenience.

Customer portal (Experia)

You can solve your queries anytime through the Experia customer portal in five easy steps:

Step 1 - Visit the Bajaj Finserv customer login page
Step 2 - Provide your registered contact number or email, or customer ID
Step 3 - Choose between ‘OTP’ and ‘Password’ options as per your preference
Step 4 - Click on the ’Next’ or ‘Generate OPT’ option
Step 5 - Enter required details and select the ‘Submit’ option

Apart from this, you can download Bajaj Finserv App from Google Play Store to manage your financial activities efficiently.

Bajaj Finserv app

Customers can also raise queries via Bajaj Finserv app by following the steps provided below:

Step 1 - Download Bajaj Finserv App from Google Pay
Step 2 - Locate the ‘Help and Support’ category in the Main menu
Step 3 - Select the product or service you want to raise query against
Step 4 - Choose the query and sub-query type and explain your concern
Step 5 - Provide accurate details and select ‘Submit’

Raise a request

Here is a step-by-step guide to help you raise a request:

For existing customers:

Step 1 - Visit Raise a request
Step 2 - Choose customer category
Step 3 - Enter your existing Bajaj Finserv Experia login ID and raise your request

For new customers:

Step 1 - Visit the same website
Step 2 - Select ‘Yes’ or ‘No’ according to the displayed question
Step 3 - Enter your mobile number, product/service, query and other essential information
Step 4 - Provide the CAPTCHA code to proceed with raising a request

View your pre-approved offers

Pre-approved offers are among the best Bajaj Finserv customer care benefits as it significantly streamlines the loaning procedure and saves time. It applies to both secured and unsecured financial products, including personal loans, business loans, loans against property, housing loans, etc.

Follow the steps below to assess your exclusive Bajaj Finserv pre-approved offers.

  1. 1 Visit the Bajaj Finserv Experia portal
  2. 2 Enter your full name and contact number
  3. 3 Select ‘Agree’ on the terms and conditions section

From the above illustration, customers now have a clear understanding of Bajaj Finserv customer care in Chandigarh and how to manage several financial activities through the customer service portal Experia.

To understand resolutions for grievances you may face, please refer to the following:

Frequently asked questions

How to pay missed EMIs via Experia?

Customers can check their EMI Network card number through the Experia portal by following the steps below:

Step 1 - Download the Experia App from Google Play
Step 2 - Log in to your Experia account with your registered mobile number
Step 3 - Select ‘Account Information and click on the ‘Online Payment’ option
Step 4 - Click on the ’EMI and Overdue Payment’ option
Step 5 - Enter the amount on the payment gateway and authorise payment

How to check Bajaj Finserv EMI Payment Status via Experia App?

Customers need to follow the steps below to check their Bajaj Finserv EMI Payment Status through the app.

Step 1 - Download Experia customer service portal app
Step 2 - Log in with accurate credentials and go to the customer durables section
Step 3 - Select the loan you want to check the EMI payment status for and click on ‘View Details’
Step 4 - Select ‘e-Statement’ and then click on ‘View details’ to check the last loan EMI payment status, date and other information