CPP ASSET SECURE (LED PANEL Only)

Purchasing a new LED TV with smart features and technologies can be very exciting. However, you may need to take measures to get covered against the risks of damage to your TV in the case of any unforeseen events.

With CPP Asset Secure (LED Panel Only) Plan, you can safeguard your LED Panel against risks such as breakdown, loss, or any such untoward incidents.

 

Key Features and Benefits

  • Extended warranty

    The product provides an extended warranty of 12 months post the expiry of the manufacturer’s warranty. It includes coverage for repairs and replacement costs up to invoice value that you can avail through 400+ nationwide service centres.

  • Multi-lingual assistance helpline

    The plan enables access to CPP India’s dedicated multilingual helpline in Indian languages. The helpline lets you understand various product features from the comfort of your home.

  • Single call card blocking

    This plan allows you to block all your lost credit or ATM cards by calling on a single, 24-hour toll-free helpline number (1800-419-4000).

Policy Details

Here's a look at the details covered under CPP Asset Secure (LED panel only):

CPP Asset Secure (LED Panel only)
Service Provider Name CPP Assistance Services Pvt Ltd.
Key Benefits Extended warranty, multi-lingual assistance helpline, single call card blocking
Plan Terms One year
Correct Time to Buy Within 15 days of the asset purchase
Transferability Non-transferable
Extended Warranty Term 12 months
Assets Covered LED TV (Panel only)

Plans Available

This advanced Asset Secure (LED Panel only) plan allows you to safeguard your valuable LED Panel, which is the most critical part of the LED TV. The membership covers the LED panel replacement and repair cost post expiry of the manufacturer’s warranty period.

How to purchase the policy

In order to purchase the policy, follow these steps:

  • To apply for the product, click on ‘Apply Now’ and fill in the necessary details
  • Make the fee payment online using your preferred mode of payment
  • Fill in your name and mobile number
  • Complete the process by clicking ‘Buy now’, you can also request a call back

List of Documents to Process Claim

The following documents are needed in original form from the manufacturer to be submitted to the insurer to initiate a claim:

  • Manufacturers’ invoice(s) (summary and itemized invoices) and corresponding payment receipts
  • Replacement or repair summary (in case the asset has undergone replacement)
  • All supporting documents of the product
  • All receipts corresponding to the purchase
  • Self-attested copies of ID proof (PAN Card, Aadhar Card, passport, driving license, voter’s identity card, bank passbook or statement)
  • In case of cashless claims, the ID proof should contain the photograph of the ID cardholder and the product
  • It is preferable to provide NEFT details and supporting documents (Cancelled Cheque or Bank Passbook or Statement) at claim registration.
  • Claim form
  • Satisfaction letter (optional)

How to process the claim

To process the claim, visit the authorized service centre or reach out to the service provider to reimburse the claim.
For Cashless Claims

  • Call the helpline number 18602583030 and intimate your claim
  • The insurer will generate a claim number
  • Visit gets scheduled from authorized service partner for inspection of the damaged appliance
  • Submit documents as required by the insurer. Repair time will be determined upon inspection. In case of a total loss of appliance, intimation will be sent to the insurer, and the claim will be settled accordingly

Major Policy Exclusions

  • Loss or damage of part under manufacturer’s guarantee and warranty
  • Loss or damage arising due to incorrect usage of the appliance, not in adherence with the manufacturer’s instructions
  • Replacement of any consumable items of the device, including but not limited to batteries, bulbs, plugs, cables, ribbons, belts, tapes, fuses, software, etc.
  • Failure of parts that are subject to recall by the manufacturer
  • Loss or damage arising out of any external cause, including but not limited to fire, theft, explosion, water damage, acts of God, etc.
  • Where the appliance is subject to commercial, rental, or profit generation purposes
  • Loss or damage arising out of overloading, strain, over-running, short-circuiting, etc.
  • Loss or damage arising out of normal wear and tear
  • Where there is a change of ownership of the appliance

Note: Please refer to the exclusions as per the product terms and conditions

Claim/Assistance Contact Details

BFL Helpline Number: 08698010101

CPP Asset Secure Panel Helpline:  1860-258-3030

E-mail –  wecare@bajajfinserv.in

Mailing address:Ground Floor, Bajaj Finserv Corporate Office, Off Pune-Ahmednagar Road, Viman Nagar, Pune – 411014.


*For claim-related issues please refer to your terms and conditions and Group policy details.

Disclaimer

Bajaj Finance Ltd. (BFL) is merely a distributor of this Product, owned by CPP Assistance Services Private Ltd. (CPP). Issuance of this product is at the sole discretion of CPP. This product shall be governed by CPP product T&C’s and BFL does NOT hold any responsibility for the issuance, quality, serviceability, maintenance, and any claims post-sale. The approval/rejection of a request for a loan (to purchase a smartphone and/or this product), shall be at the sole discretion and subject to fulfilment of criteria prescribed by BFL.

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