ALTBalaji, established in 2017, is a prominent digital entertainment platform based in Maharashtra. The platform offers a wide range of original web series, films, and exclusive content across various genres, catering to diverse audiences. ALTBalaji's content library includes drama, comedy, romance, thriller, and more, ensuring there is something for everyone.

Located in Maharashtra, ALTBalaji has gained popularity for its unique and engaging content. The platform is accessible via its website and mobile application, making it convenient for users to enjoy their favourite shows anytime, anywhere.

For customer support, ALTBalaji provides efficient customer care services to address queries and concerns. Users can reach out to the customer care team through the official website or app, ensuring prompt assistance. The customer care team is dedicated to providing solutions and enhancing user experience, ensuring seamless entertainment for all subscribers.

Introduction to ALTBalaji customer care

ALTBalaji is an Indian video streaming platform that offers a variety of web series, originals, and movies in multiple languages. The platform provides access to content across genres like thriller, action, adult, comedy, and family drama.

However, many customers have reported issues with ALTBalaji's customer care service. Common complaints include money being deducted from accounts without activating subscriptions, lack of response to emails, and no available contact number for assistance.

Customers have expressed frustration with the platform's inability to resolve these problems in a timely manner. Despite these challenges, ALTBalaji continues to expand its content library and attract viewers seeking alternative entertainment options.

Ways to contact ALTBalaji customer care

ALTBalaji, a popular Indian video streaming platform, offers several channels for customers to reach out to their customer care team.

1. Toll-free number

The primary toll-free number is (855) 794-2242. Customers can also email the team at help@alt.com for inquiries and support.

2. Live chat

Additionally, ALTBalaji has a live chat feature available on their website, allowing users to connect with a customer service representative in real time.

3. Social media

For more information or to provide feedback, customers can reach out to ALTBalaji through their social media channels, including Facebook, Twitter, and Instagram

The company is committed to providing prompt and efficient customer service to address any issues or concerns users may have.

Reason to contact ALTBalaji customer care

ALTBalaji Entertainment, a leading media and entertainment company, provides customer care services to address various queries and concerns from its users. Some common reasons to contact ALTBalaji Customer Care include:

1. Subscription issues

Customers may need to contact ALTBalaji's customer care if they encounter problems with activating or renewing their subscription, or if they notice unauthorised charges on their account.

2. Technical problems

Customers may reach out to customer care for assistance with technical issues such as app crashes, playback problems, or difficulties accessing content.

3. Content inquiries

Customers may have questions about the availability of specific shows or movies on the platform, or seek recommendations for content that matches their preferences.

4. Account-related queries

Customers may need to contact customer care to update their account information, request refunds, or resolve any other account-related issues.

By providing support across these various areas, ALTBalaji's customer care aims to ensure a seamless user experience for its subscribers.

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