Complete guide to Telex Broadband: Customer care info, complaint filing process, and how to resolve issues efficiently.

Telex Broadband customer care

  • Telex Broadband is a leading provider of high-speed internet services in the Thane. Known for its reliable and efficient connectivity, Telex Broadband has been a preferred choice for both residential and commercial users. The company offers a range of broadband plans tailored to meet diverse needs, ensuring seamless internet access for all customers.

    Introduction to Telex Broadband customer care

    Telex Broadband customer care is committed to delivering top-notch support services to its customers. The team is well-equipped to handle a wide range of queries and issues, ensuring that you get the help you need without any hassle.

    Ways to contact Telex Broadband customer care

    Telex Broadband offers multiple channels through which to reach their customer care team. These channels ensure that users can get assistance through their preferred mode of communication. Below are the main ways to contact customer care.

    • Toll-free number
    Telex Broadband's toll-free number is a quick and easy way to get in touch with their customer care team. Simply dial +91 9323533399 to speak with a representative who can assist you with your queries. This service is available 24/7, ensuring that you can get help whenever you need it.

    • Email address
    For those who prefer written communication, Telex Broadband offers customer support via email. You can send your queries to kiranmahajan2014@gmail.com. The customer care team strives to respond to all emails within 24 hours, providing

    Reason to contact Telex Broadband customer care

    There are several reasons why customers may need to contact Telex Broadband customer care. Whether it is for troubleshooting, service inquiries, or account management, the customer care team is ready to assist. Here are some common reasons to reach out to them:

    • Internet issues
    Customers often contact Telex Broadband customer care to report internet issues. These can include connectivity problems, slow speeds, or frequent disconnections. The customer care team can help diagnose and resolve these issues promptly.

    • Technical problems
    Technical problems with equipment or service can also prompt customers to seek help. This can involve troubleshooting modems, routers, or other devices provided by Telex. The support team offers guidance on resolving technical glitches to ensure smooth service.

    • Account-related queries
    For questions related to accounts, Telex billing, or service plans, customers can contact Telex Broadband customer care. The team can provide information on account status, billing cycles, and help manage service plans. This includes upgrading or downgrading services as needed.

    • Speed issues
    Speed issues are a common concern for broadband users. Customers experiencing slower-than-expected speeds can contact customer care for assistance. The team can run diagnostics, suggest solutions, and, if necessary, schedule a technician visit to resolve the issue.

    Conclusion

    Telex Broadband's customer care service provides exceptional support to its customers. With a variety of communication channels available, getting help is convenient and straightforward.

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Disclaimer

1. Bajaj Finance Limited (“BFL”) is a Non-Banking Finance Company (NBFC) and Prepaid Payment Instrument Issuer offering financial services viz., loans, deposits, Bajaj Pay Wallet, Bajaj Pay UPI, bill payments and third-party wealth management products. The details mentioned in the respective product/ service document shall prevail in case of any inconsistency with respect to the information referring to BFL products and services on this page.

2. All other information, such as, the images, facts, statistics etc. (“information”) that are in addition to the details mentioned in the BFL’s product/ service document and which are being displayed on this page only depicts the summary of the information sourced from the public domain. The said information is neither owned by BFL nor it is to the exclusive knowledge of BFL. There may be inadvertent inaccuracies or typographical errors or delays in updating the said information. Hence, users are advised to independently exercise diligence by verifying complete information, including by consulting experts, if any. Users shall be the sole owner of the decision taken, if any, about suitability of the same.

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Frequently asked questions

Does Telex Broadband customer care offer WhatsApp support?
Currently, Telex Broadband does not offer WhatsApp support.

How do I update my contact information with Telex Broadband customer care?
To update your contact information, you can either call the customer care team at +91 9323533399 or send an email to kiranmahajan2014@gmail.com with your updated details.

What happens if I miss the due date for my Telex Broadband bill?
If you miss the due date for your Telex Broadband bill, you may incur a late payment fee. It is advisable to contact customer care to discuss possible payment arrangements.

What are Telex Broadband's working hours for customer care?
Telex Broadband customer care is available 24/7 via their toll-free number.

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