In Himachal Pradesh, smart meters have become an essential tool for improving electricity management. These meters provide real-time data on electricity consumption, allowing users to monitor and recharge their usage seamlessly. The process of recharging smart meters in Himachal Pradesh is simple and can be done through online platforms, making it convenient for residents to ensure a continuous power supply. With online recharge options, users no longer need to visit physical recharge centres or wait in queues, saving time and effort. The growing adoption of smart meters in Himachal Pradesh is helping both consumers and utility providers manage electricity consumption efficiently.

Bajaj Pay, the BBPS platform from Bajaj Finserv, simplifies the process of recharging your smart meters. With this platform, you can recharge your electricity smart meter, make payments, and access your recharge receipts quickly and efficiently. Bajaj Pay also supports a wide range of other financial transactions, making it an all-in-one solution for managing multiple payments with ease.

Understanding smart meters in Himachal Pradesh

Smart meters are digital devices that track electricity usage in real-time and transmit this information directly to the electricity provider. In Himachal Pradesh, these meters are increasingly used to improve billing accuracy and ensure a more efficient power distribution system. Unlike traditional meters, which require manual readings, smart meters send data automatically, allowing for accurate billing without any human intervention.

With the help of smart meters, customers in Himachal Pradesh can keep track of their energy usage, identify patterns, and make adjustments to conserve energy. They also have access to detailed reports on consumption, which helps avoid unexpected high bills. These meters are a significant part of the ongoing efforts to modernise the energy sector in Himachal Pradesh, providing both consumers and service providers with better control over electricity consumption.

How to recharge your smart meter in Himachal Pradesh

Recharging a smart meter in Himachal Pradesh is a simple process that can be done online. Here are the steps to recharge your smart meter:

• Choose a recharge platform: First, select a trusted online recharge platform or the official platform provided by the utility company. Many platforms now support smart meter recharge for Himachal Pradesh.
• Login or create an account: If you already have an account on the recharge platform, log in using your credentials. If you’re a new user, create an account by providing your details, including your meter number and contact information.
• Enter your meter number: Ensure you enter the correct smart meter number when prompted. This is necessary to ensure that the recharge amount is credited to the right account.
• Select the recharge amount: Choose the recharge amount that suits your needs. Most platforms offer various recharge options, ranging from small amounts to larger sums.
• Make the payment: After selecting the recharge amount, proceed to the payment section. Online platforms accept a variety of payment methods, such as debit/credit cards, internet banking, and mobile wallets.
• Confirmation: Once the payment is successfully completed, you will receive a confirmation message or email. Your smart meter balance will be updated immediately, ensuring that you can continue using electricity without any interruptions.

This straightforward process allows you to recharge your smart meter anytime, anywhere, without the hassle of visiting physical recharge stations.

Benefits of online smart meter recharge

Recharging smart meters online in Himachal Pradesh offers numerous advantages for consumers. Some of the key benefits include:

• Convenience: Online recharge platforms are accessible 24/7, allowing you to recharge your smart meter at any time of the day, from the comfort of your home.
• Instant updates: Once the recharge is completed, the updated balance is reflected immediately on your smart meter, ensuring no interruptions in your power supply.
• Multiple payment options: Online platforms support a variety of payment methods, including debit/credit cards, mobile wallets, and internet banking, providing users with the flexibility to choose the most convenient option.
• Secure transactions: These platforms use secure payment gateways, ensuring that all transactions are safe and your personal data is protected.
• Energy management: By using the online recharge platform, users can track their energy consumption in real-time, enabling better management of their electricity usage and avoiding sudden high bills.
• No need for physical visits: Online recharge eliminates the need to visit physical recharge centres, saving both time and effort.

These benefits make online smart meter recharge a preferred option for residents in Himachal Pradesh, providing a more efficient and hassle-free way to manage electricity usage.

Common issues and troubleshooting tips

While the process of recharging a smart meter online is generally smooth, users may occasionally encounter some issues. Here are some common problems and their solutions:

• Payment failure: If your payment fails, check your internet connection and ensure that your payment details are correct. Try using a different payment method or contact your bank for assistance if the issue persists.
• Recharge not reflecting: If the recharge amount doesn’t reflect on your meter, wait a few minutes and check again. If the issue continues, verify your transaction status on the platform or contact customer support for assistance.
• Incorrect meter number: Always double-check the meter number before completing the recharge. If the number is entered incorrectly, the recharge will be applied to the wrong meter.
• Unable to log in: If you have trouble logging into the recharge platform, try resetting your password or use the “forgot password” feature. If you still can’t log in, contact customer support for help.
• No confirmation received: If you don’t receive a confirmation message after completing the payment, check your email’s spam folder. If you still don’t see it, verify the status of your transaction on the platform or reach out to customer service.

By following these troubleshooting tips, users can resolve most issues quickly and ensure that the recharge process runs smoothly.

Contact information for further assistance

If you need assistance with recharging your smart meter or encounter any issues, you can reach customer support at the following numbers:

• Toll-free number: 1800-180-8060
• Alternative contact: 1912

Customer support is available to help resolve any issues or answer queries related to smart meter recharge in Himachal Pradesh.

Tariff details in Himachal Pradesh

Here is a summary of the electricity charges in Himachal Pradesh for different categories, presented in a table format:

Domestic consumers

Description	Fixed charge (Rs./Month)	Slabs (kWh per month)	Energy charge (Rs./kWh)
Lifeline Consumers and Consumers in Tribal & Difficult Areas	55.00	0-60	4.72
Other Consumers (0-125 kWh)	85.00	0-125	5.60
Other Consumers (126-300 kWh)	85.00	126-300	6.00
Other Consumers (Above 300 kWh)	85.00	Above 300	6.25

Non-domestic/C=commercial consumers

Contract demand	Fixed charges (Rs./month)	Energy charges (Rs./kWh)
≤ 20 kVA	145.00	6.42
> 20 kVA	Nil	6.16

Steps to pay your electricity bill online on the Bajaj Finserv website

Paying the electricity bill through the Bajaj Finserv website is simple. Here are the steps:

1. Visit the Bajaj Finserv website

2. Navigate to the ‘PAYMENTS’ section and click on ‘PAY NOW’ under the ‘ELECTRICITY BILL’ option

3. Select your service provider from the list of power suppliers

4. Enter your ‘CUSTOMER ID’ and click on ‘FETCH YOUR BILL’

5. Verify the bill amount and click on ‘PAY NOW’

6. Pay using the multiple payment methods available such as Bajaj Pay UPI, debit card, credit card, net banking, and Bajaj Pay Wallet.

Post the transaction you will be receiving a confirmation to intimate about successful payment.

Fee and charges

A convenience fee of up to 2% will be charged depending on the transaction amount and payment mode (inclusive of applicable taxes). For more information on fees and charges, click here.

Note: For failed transactions, the total amount including charges except taxes are reversed.