The introduction of smart meters in Daman and Diu has made managing electricity consumption easier and more efficient for residents. With the help of smart meter technology, consumers can keep track of their energy usage in real-time, providing better control over their electricity expenses. The smart meter recharge service allows residents to top up their meters online at any time, ensuring an uninterrupted power supply. With this convenient service, residents no longer need to visit local recharge centres or utility offices, as everything can be done from the comfort of their homes or while on the go. The smart meter recharge system in Daman and Diu offers a simple and secure way to manage energy consumption.

Bajaj Pay, the BBPS platform from Bajaj Finserv, simplifies the process of recharging your smart meters. With this platform, you can recharge your electricity smart meter, make payments, and access your recharge receipts quickly and efficiently. Bajaj Pay also supports a wide range of other financial transactions, making it an all-in-one solution for managing multiple payments with ease.

Understanding smart meters in Daman and Diu

Smart meters are advanced devices that provide an automated way of measuring electricity consumption. Unlike traditional meters, smart meters send data directly to the utility provider, eliminating the need for manual readings. This ensures that customers are billed accurately for the electricity they use. In Daman and Diu, smart meters offer residents the ability to track their electricity usage in real-time, helping them monitor their energy consumption and avoid excessive charges. These meters are part of an initiative to improve billing accuracy and promote energy efficiency. By adopting smart meters, Daman and Diu are moving towards a more transparent and reliable electricity system, benefiting both the utility provider and the consumer.

How to recharge your smart meter in Daman and Diu

Recharging a smart meter in Daman and Diu is simple and can be done in just a few steps:

• Choose a recharge platform: Residents can select from various online platforms that offer smart meter recharge services. These platforms allow users to easily recharge their smart meters without visiting physical locations.
• Create an account or log in: If it’s your first time using the platform, you’ll need to create an account by entering your personal details and smart meter number. If you already have an account, simply log in with your credentials.
• Enter the smart meter number: This unique number is linked to your smart meter and is required to ensure that the recharge amount is applied correctly.
• Select the recharge amount: Based on your needs, choose a recharge amount that suits your electricity usage. You can select from various options depending on the platform you choose.
• Make the payment: After selecting the recharge amount, proceed to the payment section. You can pay using debit/credit cards, net banking, or mobile wallets. Choose the payment method that’s most convenient for you.
• Confirmation: After the payment is successful, you will receive a confirmation message. The recharge will be applied to your smart meter, and you can continue using your electricity without any interruptions.

By following these straightforward steps, residents of Daman and Diu can ensure that their smart meters are recharged quickly and easily, providing them with a seamless electricity experience.

Benefits of online smart meter recharge

Online smart meter recharge services offer several benefits that make them a convenient option for residents of Daman and Diu:

• Convenience: Online recharges can be done anytime and from anywhere, meaning there’s no need to visit physical recharge centres or utility offices.
• Time-saving: By recharging online, consumers save time that would otherwise be spent travelling to recharge locations.
• Immediate update: Once the recharge is completed, the updated balance appears on the smart meter immediately. There’s no waiting period, and users can continue using electricity without delay.
• Secure payment methods: Online platforms ensure that all payments are processed through secure gateways, giving users peace of mind while transacting.
• Energy monitoring: Many online platforms allow users to track their energy consumption and recharge history. This helps consumers manage their energy use and avoid high electricity bills.

These benefits make online recharge an efficient and preferred option for Daman and Diu residents who wish to easily manage their smart meter accounts.

Common issues and troubleshooting tips

Although the online recharge process is generally smooth, there are some common issues that users may face. Here are a few troubleshooting tips to resolve these problems:

• Payment failure: If your payment fails, ensure your internet connection is stable and all payment details are correctly entered. If the issue persists, try using a different payment method or contact your bank for assistance.
• Recharge not reflected: If the recharge isn’t showing up on your smart meter immediately, wait for a few minutes. Sometimes, the system needs time to update the balance. If the issue continues, contact customer support.
• Incorrect meter number: Always double-check the smart meter number before making the payment. An incorrect meter number could result in the recharge being applied to a different account.
• Login issues: If you're unable to log in, try resetting your password. If you still face difficulties, contact the platform’s support team for assistance.
• No confirmation email: If you do not receive a confirmation email after recharging, check your spam folder. If it’s not there, verify your payment status with the payment provider or your bank.

These common troubleshooting tips should help resolve any issues users face while recharging their smart meters online.

Contact information for further assistance

For any issues related to smart meter recharges, Daman and Diu residents can contact the customer support team for assistance. The following contact details are available for further support:

• Phone number (landline): O - 0260-2408800
• Mobile number: M - 9426982023

Reach out to these numbers for quick help and to address any concerns or difficulties related to the recharge process.

Tariff details in Daman and Diu

Here is a detailed breakdown of electricity charges for domestic and commercial consumers in Daman and Diu:

Domestic consumers

Category	Fixed charge	Energy charge (per unit)
0 - 50 units	Rs.15/month	Rs. 3.05/unit
51 - 200 units	Rs. 26/month	Rs. 3.5/unit
201 - 250 units	Rs. 45/month	Rs. 4.15/unit
Above 250 units	Rs. 70/month	Rs. 5.20/unit

Commercial consumers

Category	Fixed charge	Energy charge
Commercial (up to 125 HP)	Rs. 20/month	Rs. 0.80/unit
Commercial 2	Rs. 25/month	Rs. 4.30/unit
Commercial 3	Rs.25/month	Rs.4.10/unit

Steps to pay your electricity bill online on the Bajaj Finserv website

Paying the electricity bill through the Bajaj Finserv website is simple. Here are the steps:

1. Visit the Bajaj Finserv website

2. Navigate to the ‘PAYMENTS’ section and click on ‘PAY NOW’ under the ‘ELECTRICITY BILL’ option

3. Select your service provider from the list of power suppliers

4. Enter your ‘CUSTOMER ID’ and click on ‘FETCH YOUR BILL’

5. Verify the bill amount and click on ‘PAY NOW’

6. Pay using the multiple payment methods available such as Bajaj Pay UPI, debit card, credit card, net banking, and Bajaj Pay Wallet.

Post the transaction you will be receiving a confirmation to intimate about successful payment.

Fee and charges

A convenience fee of up to 2% will be charged depending on the transaction amount and payment mode (inclusive of applicable taxes). For more information on fees and charges, click here.

Note: For failed transactions, the total amount including charges except taxes are reversed.