Lotus Broadband has established itself as a dependable internet service provider, delivering high-speed broadband services to homes and businesses across India. Founded in 2010, the company is known for its extensive coverage, affordable pricing, and customer-centric approach. Lotus Broadband prioritises customer satisfaction and offers a variety of ways to reach their support team. Their customer care service operates round the clock to ensure any issue or query is resolved swiftly.

To further enhance customer satisfaction, Lotus Broadband allows users to conveniently pay their bills usingBajaj Pay – the BBPS platform on Bajaj Finserv. Bajaj Pay is a secure andaccessible avenue for users to handle their Lotus broadband bill payment effortlessly.

Lotus Broadband customer care contact details

To assist its customers, Lotus Broadband provides several ways to reach its customer care team.

• Toll-free number: Lotus Broadband offers a toll-free number to ensure customers can connect with the support team without incurring any charges. Customers can dial 9676 155 155 or 9618 443 456 to speak directly with a representative and resolve their issues quickly.
• Email address: Customers can send their queries to support@lotusbroadband.com. The support team typically responds within 24 to 48 hours, ensuring that all concerns are addressed efficiently.
• Live chat: Unfortunately, Lotus Broadband does not currently offer a live chat feature. However, customers can still rely on other available channels, such as the toll-free number and email, to get prompt assistance.
• Social media: Lotus Broadband maintains an active presence on social media platforms. Customers can follow them on Facebook and X for the latest updates and announcements.

Reasons to contact Lotus Broadband customer care

Customers may need to contact Lotus Broadband customer care for various reasons.

• Content inquiries :If customers have specific content-related queries, such as bandwidth limitations for streaming or the availability of parental controls, the support team is equipped to provide detailed information and assistance.
• Technical problems: Customers experiencing issues like slow internet speeds, connection drops, or router malfunctions can contact the customer care team for immediate troubleshooting assistance. They will guide you through the steps to restore connectivity or arrange for a technician if required.
• Account-related queries: For any account-related questions, such as updating personal information, reviewing current plans, or addressing billing issues, Lotus Broadband customer care is readily available. Customers can get help with plan upgrades or modifications to suit their changing needs.

Steps to pay for Lotus Broadband bill online on the Bajaj Finserv website

Paying the broadband bill through the Bajaj Finserv website is simple. Here are the steps:

1. Visit the Bajaj Finserv website on www.bajajfinserv.in

2. Navigate to ‘ALL PAYMENTS’ under the ‘PAYMENTS’ section and click on it

3. Select the ‘BROADBAND POSTPAID’ option from under ‘BILLS AND RECHARGES’

4. A pop-up will request for sign-in, enter your mobile number and click on ‘GET OTP’ to login

5. Select your broadband from the list of broadband service providers

6. Enter your ‘CUSTOMER ID’ and click on ‘FETCH YOUR BILL’

7. Verify the bill amount and click on ‘PAY NOW’

8. Pay using the multiple payment methods available such as UPI, debit card, credit card, net banking, and Bajaj Pay Wallet.

• Post the transaction you will be receiving a confirmation to intimate about successful payment.

Fees and Charges

A convenience fee of up to 2% will be charged depending on the transaction amount and payment mode (inclusive of applicable taxes). For more information on fees and charges, click here.

Note: For failed transactions, the total amount including charges except taxes is reversed.)