What Happens After a Loan Default: A Day-by-Day Guide

What Happens After a Loan Default: A Day-by-Day Guide

A loan default starts with one missed equated monthly instalment (EMI). Each week after that adds charges and marks on your credit report, so act before the 30-day line.

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In summary

A loan default does not happen in one step. A missed EMI first brings a bounce charge and penal interest. After 30 days, the loan default shows on your credit report. After 90 days, the lender marks the loan as a non-performing asset (NPA) and can take legal steps. Under Reserve Bank of India (RBI) rules, agents may call only between 8 am and 7 pm. Talk to your lender before the first missed EMI.


  • Day 1 brings charges, not legal action. 
  • 30 days late shows on your report. 
  • 90 days late makes the loan an NPA. 
  • Call the lender before you miss a payment. 

Planning a loan you can repay? Check your loan offer with your phone number and a one-time password (OTP) → apply online → funds may be credited within 24 hours* of approval, subject to verification.

What happens when you miss an EMI?

A loan default begins with a failed debit. Your lender tries to collect the EMI from your bank account on the due date. If the account does not have enough money, the debit bounces. Your own bank may charge you for the failed debit, and your lender adds a bounce charge. Penal interest then runs on the overdue amount from the due date until you pay it.


A loan default moves through clear stages. The RBI asks lenders to classify overdue loans by the number of days past due. The table shows each stage.


WhenHow the lender classifies itWhat you see
Day 1The EMI bouncesBounce charge and penal charge start
1 to 30 days overdueSpecial mention account 0 (SMA-0)Reminder calls and messages
31 to 60 days overdueSMA-1Delay shows on your credit report
61 to 90 days overdueSMA-2Recovery steps increase
More than 90 days overdueNon-performing asset (NPA)Legal steps become possible

Last updated: 27th October, 2026


Each stage of a loan default has a cost. The longer you wait, the more your record and your options suffer.

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How does a loan default show on your credit report?

Lenders report your repayment record, including any loan default, to credit bureaus. Since January 2025, they report every 15 days, so a missed EMI can show within weeks. Each month, your report shows the days past due (DPD) for each loan.


The entries build up like this:

  • Paid on time: The month shows "000". 
  • Paid late: The month shows the days past due, such as "030" or "060". 
  • NPA stage: The account may show as "substandard", which tells lenders the loan is seriously overdue. 
  • After settlement or write-off: The status reads "settled" or "written off", not "closed". 

Your score falls as each loan default entry appears. One late month hurts less than a run of them. A loan default also makes the next loan harder to get, as lenders read the last 12 to 24 months first.

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What can a lender do, and what can it not do?

After a loan default, your lender has the right to recover its money. RBI rules set limits on how it does this.


What a lender can do:

  • Call and message you: It can remind you of the overdue amount and ask when you will pay. 
  • Use a recovery agent: It can appoint an agent, who must carry an authority letter. 
  • Take legal action on an NPA: For a personal loan default, it can file a civil case or start arbitration under the loan agreement. A failed auto-debit can also lead to a case under the Payment and Settlement Systems Act, 2007. 
  • Take the asset on a secured loan: On a loan backed by a house or vehicle, it can follow the legal process to take and sell the asset. 

What a lender cannot do:

  • Call at odd hours: Even after a loan default, agents may call only between 8 am and 7 pm. 
  • Threaten or shame you: Abuse, threats or calls to your friends and colleagues break the rules. 
  • Hide the dues: You can ask for a written statement of the overdue amount and charges. 

If an agent breaks these rules during a loan default, complain to the lender's grievance officer. If you get no reply within 30 days, complain to the RBI Ombudsman on the official RBI Complaint Management System portal.

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What should you do before you miss a payment?

Act before the due date. Lenders have more options to prevent a loan default when you call early.

  • Call the lender first: Explain the problem, such as a job loss or a medical bill, and when you expect income again. 
  • Ask about restructuring: The lender may agree to a longer tenure or a short break. Ask for the new terms in writing. 
  • Pay part of the EMI: A part payment lowers the overdue amount and the penal charge. 
  • Cut other spending first: Put the EMI ahead of shopping or travel until you are back on track. 

A longer tenure lowers each EMI and can prevent a loan default, but you pay interest for more months. The example below shows the trade-off.


Arjun's job change

Arjun, 33, is a salaried sales executive in Lucknow. He draws Rs. 47,000 a month, and his CIBIL score was 728. He had a Rs. 1,70,000 loan at an illustrative 15.75% per annum over 36 months. When his employer cut commissions, he asked his lender about a 48-month tenure to avoid a loan default.


EMI = P × R × (1 + R)^N ÷ [(1 + R)^N − 1]. Here P = Rs. 1,70,000, R = 15.75 ÷ 1,200 and N = months.


TenureMonthly EMI (Rs.)Total interest (Rs.)EMI as share of salary (%)
36 months (3 years)5,95644,40612.7
48 months (4 years)4,79660,21310.2

Last updated: 27th October, 2026


The 48-month plan lowers his EMI by Rs. 1,160. It adds Rs. 15,807 in interest over the full tenure. Arjun called before his first missed EMI, so he avoided a loan default and no late mark reached his report. He kept 36 months and cut other spending, as the EMI was still 12.7% of his salary.


What can delay approval: a CIBIL score below 650 or existing EMIs that take up a large share of your income. Names or addresses that do not match across documents, and more than one loan application in the same month, can also slow it down.


Want a loan you can plan around? With a Bajaj Finance Personal Loan, you can borrow Rs. 40,000 to Rs. 75 lakh, subject to eligibility. Check your loan offer with your phone number and a one-time password (OTP) → apply online → funds may be credited within 24 hours* of approval, subject to verification.

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How do you recover after a loan default?

A loan default stays on your record, but you can rebuild. Work through these steps in order:

  • Clear the overdue amount: Pay the full arrears, including charges, so the account becomes regular again. 
  • Get a written confirmation: Ask the lender to confirm the account is up to date, or closed if you repay it in full. 
  • Avoid settling for less, if you can: A "settled" status stays on your report and worries future lenders. 
  • Check your credit report after 2 cycles: Make sure the status changed, and raise a dispute if it did not. 
  • Keep every payment on time: Each clean month after a loan default adds weight to your recent record. 
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Can a personal loan help you avoid a loan default?

A new loan is not a fix for a loan you cannot pay. Borrowing to pay an EMI adds interest and can start a debt cycle. A personal loan can help in one case: when you have 3 or more high-rate debts, and one loan at a lower rate cuts your total monthly outflow. Bajaj Finance lends Rs. 40,000 to Rs. 75 lakh through its Personal Loan, repayable over 12 months to 108 months. It asks for a CIBIL score of 650 or more, and applicants must be Indian nationals between 21 years and 80 years. Read the Key Fact Statement for the full cost first.

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Key offerings: 3 loan types

Personal loan interest rate and applicable charges

Type of fee

Applicable charges

Rate of interest per annum

10% to 30.5% p.a.

Processing fees

Up to 4.13% of the loan amount (inclusive of applicable taxes).

Flexi Facility Charge

Term Loan – Not applicable

Flexi Loans –Up To Rs 1,999 To Up To Rs 18,999/- (Inclusive Of Applicable Taxes)

Will be deducted upfront from loan amount.

Bounce charges

Rs. 700 to Rs. 1,200/- per bounce

“Bounce charges” shall mean charges for (i) dishonor of any payment instrument; or (ii) non-payment of instalment (s) on their respective due dates due to dishonor of payment mandate or non-registration of the payment mandate or any other reason.

Part-prepayment charges

Full Pre-payment:

  • Term Loan: Up to 4.72% (Inclusive of applicable taxes) on the outstanding loan amount as on the date of full pre-payment

  • Flexi Term (Dropline) Loan: Up to 4.72% (Inclusive of applicable taxes) on the outstanding loan amount, as on the date of full prepayment.

  • Flexi Hybrid Term Loan: Up to 4.72% (Inclusive of applicable taxes) on the outstanding loan amount, as on the date of full prepayment.

Part Pre-payment

  • Up to 4.72% (Inclusive of applicable taxes) of the principal amount of Loan prepaid on the date of such part Pre-Payment.

  • Not Applicable for Flexi Term (Dropline) Loan and Flexi Hybrid Term Loan.

Penal charge

Delay in payment of instalment(s) shall attract Penal Charge at the rate of up to 36% per annum per instalment from the respective due date until the date of receipt of the full instalment(s) amount.

Stamp duty (as per respective state)

Payable as per state laws and deducted upfront from loan amount.

Annual maintenance charges

Term Loan: Not applicable

Flexi Term (Dropline) Loan:

Up to 0.295% (Inclusive of applicable taxes) of the Dropline limit (as per the repayment schedule) on the date of levy of such charges.


Flexi Hybrid Term Loan:

Up to 0.472% (Inclusive Of Applicable Taxes) Of The Dropline Limit During Initial Tenure. Up to 0.295% (Inclusive Of Applicable Taxes) Of Dropline Limit During Subsequent Tenure

Credit guarantee scheme feeUp to 1.18% p.a. (pro-rated daily till 31st March) (inclusive of all applicable taxes) of the loan amount
Credit guarantee scheme renewal feeUp to 1.18% p.a. (inclusive of all applicable taxes) on the outstanding loan amount as on April 01 of the subsequent Financial Year.
*Renewal Fee to be collected only for 3 subsequent financial years.
 
**If the Remaining Tenure is less than 12 months, the CG Fee in subsequent years shall be charged prorated.

Frequently asked questions

Missed payments

Rights and recovery

How many EMIs can I miss before a loan default?

There is no safe number. Your lender charges a bounce fee and penal interest from the first missed EMI. After 30 days, the delay shows on your credit report. After 90 days, the lender marks the loan as a non-performing asset and can take legal steps. Clear what is overdue at the earliest.

Under RBI rules, lenders must inform you before they report a loan default to the credit bureaus. You will get a message or call about the overdue amount. Do not ignore it. Pay the dues or call the lender to agree on a plan, so the report shows the smallest delay possible.

An agent can visit you, but must carry an authority letter from the lender and behave politely. Agents may contact you only between 8 am and 7 pm. They cannot threaten you, use abusive language or contact your friends and colleagues to shame you. Report any breach to the lender's grievance officer.

Not for failing to repay alone. A loan default is a civil matter, so the lender can file a civil case or start arbitration. A bounced auto-debit or cheque can lead to a criminal complaint under specific laws, but courts look at the facts of each case. Talk to the lender early to avoid this.

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Disclaimer

Bajaj Finance Limited has the sole and absolute discretion, without assigning any reason to accept or reject any application. Terms and conditions apply*.
For customer support, call Personal Loan IVR: 7757 000 000