What is HPSEBL? Himachal Pradesh State Electricity Board Limited explained

HPSEBL (Himachal Pradesh State Electricity Board Limited) is the state-owned utility responsible for electricity distribution across Himachal Pradesh, serving around 98% of households and providing power at comparatively low tariffs.

The original Himachal Pradesh State Electricity Board (HPSEB) was constituted in 1971. As part of power-sector reforms, it was reorganised into HPSEBL during 2009–10. The utility manages electricity distribution throughout the state, while tariff determination and regulatory oversight are handled by the Himachal Pradesh Electricity Regulatory Commission (HPERC).

Himachal Pradesh's power supply is largely supported by hydropower generation, making it one of India's leading hydroelectric states.

Bajaj Pay on Bajaj Finance simplifies digital payments by providing a secure, convenient, and seamless way to pay bills, recharge services, and manage everyday transactions online.

Note: Verify the latest incorporation details, tariff orders, subsidy rules, and regulatory updates from HPSEBL and HPERC before publishing.

  • Why pay your HPSEB bill online on Bajaj Pay - Key Benefits

    Ease of Payment

    Pay your HPSEB bill anytime from the comfort of your home without visiting a payment centre.

    Multiple Payment Methods

    Choose from UPI, debit cards, credit cards, and net banking for convenient payments.

    Safe and Secure

    Payments are processed through secure digital infrastructure designed to protect user information.

    Instant Billing Receipts

    Receive payment confirmation and digital receipts immediately after successful payment.

    BBPS-Backed and Secure

    HPSEB online payment transactions are processed through the Bharat Bill Payment System (BBPS), providing a standardised and secure bill payment experience.

    Auto-Reminders and Payment History

    Track previous transactions and receive due-date reminders to help avoid delayed payments and additional charges.

    HPSEB Electricity Charges Per Unit 2025–26: Domestic Tariff Slabs

    HPSEB domestic electricity charges generally range from about Rs. 4.72 to Rs. 6.25 per unit, depending on consumption slabs and applicable tariff categories.

    Category

    Units Consumed

    Rate per Unit (Rs.)

    Lifeline Consumers

    0–60 units

    4.71

    Domestic (Normal)

    0–125 units

    5.44

    Domestic (Normal)

    126–300 units

    5.89

    Domestic (Normal)

    Above 300 units

    5.89


    Example Calculation

    If a household consumes 200 units:

    • First 125 units × ₹5.60 = ₹700
    • Next 75 units × ₹6.00 = ₹450

    Total energy charge = ₹1,150 before fixed charges, electricity duty, and other applicable levies.

    For a broader understanding of tariff structures, you can refer to Himachal Pradesh electricity charges.

    Important: HPERC issued revised tariff orders for FY 2025–26. Reconcile the slab figures above with the latest HPERC tariff notification before publishing. Electricity supply is not subject to GST; however, electricity duty and other statutory charges may apply.

    How to apply for a new HPSEB connection online (Step-by-step 2026)

    You can apply for an electricity connection online through the HPSEBL portal.

    For detailed connection procedures, refer to the HPSEBL new connection page.

    (Retain the existing 9-step application process unchanged.)

    How to pay HPSEB bill online via Bajaj Pay: Step-by-step (App & website)

    To pay your HPSEB bill online through Bajaj Pay, open the Bajaj Finance app or website, go to Bills & Recharges → Electricity, select HPSEBL, enter your consumer number, and complete the payment using UPI, a card, or net banking.

    Via Bajaj Finance App

    (Retain existing app payment steps unchanged.)

    Via Bajaj Finance Website

    (Retain existing website payment steps unchanged.)

    How to check HPSEB bill payment status online

    You can check your HPSEB bill online payment status through the Bajaj Finance platform or the official HPSEBL consumer portal.

    Check payment status on Bajaj Finance

    1. Log in to the Bajaj Finance app or website.
    2. Go to the Bills & Recharges section.
    3. Select Electricity and choose HPSEBL.
    4. Enter your consumer or service number.
    5. View your latest bill details, payment status, due date, and payment history.
    6. Download the payment receipt if required.

    Check payment status on the HPSEBL Portal

    1. Visit the official HPSEBL website.
    2. Open the Consumer Services or Online Services section.
    3. Select the bill payment or bill enquiry option.
    4. Enter your Unique Service Number.
    5. View bill details and payment status.

    Verify the latest navigation path on the official HPSEBL website before publishing.

    What to do if your HPSEB bill payment fails – Refund timeline

    If your HPSEB bill payment fails but the amount is debited from your account, avoid making another payment immediately. Most failed transactions are automatically reversed by the payment system.

    • First, check the transaction status on the Bajaj Finance app or website.
    • Refunds for failed transactions are generally processed within 3–5 working days, although some banks may take up to 7 working days.
    • Keep your transaction reference number, UTR number, or payment ID for tracking purposes.
    • If the refund is not received within the expected timeline, raise a support request through Bajaj Pay customer support and share the transaction details.

    Always verify the latest refund timelines and policies before publishing.

    HPSEB customer care number and complaint registration

    For HPSEB billing, service, and electricity-related queries, customers can contact the official support channels.

    Purpose

    Contact Details

    Customer Support (Toll-Free)

    1800-180-8060

    Complaint / Power Outage

    1912

    Landline

    0177-2809386

    Online Bill Payment Email

    onlinebillpayment@hpseb.in

    Electricity Ombudsman (Escalation)

    0177-2624525


    Customers seeking additional support can also refer to the HPSEBL customer care page.

    Note: Verify all helpline numbers, email addresses, and escalation contacts on the official HPSEBL website before publishing, as they may change over time.

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Steps for electricity bill payment online through Bajaj Finance platforms

On the Bajaj Finance app

  1. Download the Bajaj Finance app from the Google Play Store or App Store and install it on your device  
  2. Open the app, log in, or register if you are a new user  
  3. Scroll down to the ‘Bills and recharges’ section and click on ‘Electricity’
  4. Select/search for your electricity provider
  5. Enter the requested details like Service/Consumer Number and City/Sub division code
  6. Click on ‘PROCEED’, your total bill amount will be shown
  7. Click on ‘PROCEED TO PAY’ and choose your preferred mode of payment
  8. Once you have completed the transaction, you will get notified that the payment was successful

On the Bajaj Finance website

  1. Go to the Bajaj Finance website
  2. Scroll down to the ‘Bills and recharges’ section, click on 'Electricity’
  3. Enter your mobile number and login with an OTP
  4. Select/search for your electricity provider
  5. Enter the requested details like Service/Consumer Number and City/Sub division code
  6. Click on ‘PROCEED’,
  7. Your total bill amount will be shown, click on ‘PROCEED TO PAY’ to choose your preferred mode of payment
  8. Once you have completed the transaction, you will get notified that the payment was successful

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Frequently asked questions

What information do I need to pay my HPSEBL bill online?

To pay your HPSEBL bill online, you need your customer number or account ID, which can be found on your bill. The exact amount you owe is also required. This process also necessitates a reliable internet connection.

Are there any charges for paying my HPSEBL bill online?

Usually, there are no additional charges for paying your HPSEBL bill online. However, it is recommended to check the terms and conditions of your bank, or the payment gateway you are using, as they may charge a minimal transaction fee.

How much unit of electricity is free in Himachal Pradesh?

The free units of electricity in Himachal Pradesh may vary as per government policies. For the most accurate information, refer to the official website or customer care of the Himachal Pradesh State Electricity Board.

How to calculate electricity bill?

To calculate your electricity bill, multiply the number of units consumed (difference between present reading and previous reading) by the tariff rate in your state. Add any applicable taxes, duties, or levies to get the final amount.

Is there any late payment penalty for delayed HPSEB bill payments?

Yes, there is a late payment penalty for delayed HPSEB bill payments. If the total billed amount is not paid by the due date, a surcharge will be applied as per the tariff order. Additionally, the connection may be disconnected after a 15-day notice period, as per Section 56 (1) of the Electricity Act 2003. 

How to apply for a new HPSEBL connection?

You can apply for a new HPSEBL connection online at cportal.hpseb.in. Select Apply for PAC for New Connection, submit the required documents, and complete the PAC payment. After verification, the connection is sanctioned and installed as per HPSEBL norms.

Is HPSEBL payment on Bajaj Finance safe?

Yes, HPSEBL bill payment on Bajaj Finance is safe and secure. Transactions are processed through encrypted payment gateways with instant confirmation, ensuring reliable and hassle‑free electricity bill payments.

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