AI Summary
HPSEBL (Himachal Pradesh State Electricity Board Limited) is the state-owned electricity utility responsible for power distribution across Himachal Pradesh, serving most households in the state.
- Consumers can pay their HPSEBL electricity bills online through Bajaj Pay using UPI, credit cards, debit cards, net banking, and Bajaj Pay Wallet.
- Bajaj Pay offers secure bill payments, instant receipts, payment history tracking, and 24x7 access through the Bharat Connect platform.
- Customers can check bill details, payment status, and download payment receipts online using their consumer number.
- HPSEBL also provides online services such as new electricity connection applications, bill enquiries, and customer support for billing and power-related issues.
What is Himachal Pradesh State Electricity Board Limited (HPSEBL)
HPSEBL (Himachal Pradesh State Electricity Board Limited) is the state-owned utility responsible for electricity distribution across Himachal Pradesh, serving around 98% of households and providing power at comparatively low tariffs.
The original Himachal Pradesh State Electricity Board (HPSEB) was constituted in 1971. As part of power-sector reforms, it was reorganised into HPSEBL during 2009–10. The utility manages electricity distribution throughout the state, while tariff determination and regulatory oversight are handled by the Himachal Pradesh Electricity Regulatory Commission (HPERC).
Himachal Pradesh's power supply is largely supported by hydropower generation, making it one of India's leading hydroelectric states.
Bajaj Pay on Bajaj Finance simplifies digital payments by providing a secure, convenient, and seamless way to pay bills, recharge services, and manage everyday transactions online.
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HPSEB electricity charges per unit 2026-27: Tariff and subsidy
HPSEBL charges homes Rs. 4.71 to Rs. 5.89 per unit in 2026-27, 1 paisa less than last year; the Himachal government pays part or all of this for Very Poor and ration card households.
Domestic rates before subsidy (FY 2026-27)
Your monthly use Rate for units 0 to 60 Rate for units 0 to 125 Rate for units 126 and above Fixed charge (per month) Up to 60 units (lifeline) Rs. 4.71 - - Rs. 55 Up to 125 units - Rs. 5.44 - Rs. 85 / Rs. 55* 126 to 300 units - Rs. 5.44 Rs. 5.89 Rs. 85 / Rs. 55* Above 300 units - Rs. 5.44 Rs. 5.89 Rs. 85 / Rs. 55* What you pay after the Himachal government subsidy (Rs. per unit)
Your monthly use Very Poor households Ration card households (one meter per card) All other households Up to 60 units Free Free Rs. 4.71 Up to 125 units Free Free Rs. 5.44 126 to 300 units Free Rs. 2.07 (first 125) plus Rs. 4.17 (rest) Rs. 5.44 plus Rs. 5.89 Above 300 units Rs. 2.07 (first 125) plus Rs. 4.17 (126 to 300) plus Rs. 5.89 (above 300) Rs. 2.07 (first 125) plus Rs. 4.17 (126 to 300) plus Rs. 5.89 (above 300) Rs. 5.44 plus Rs. 5.89 Fixed charge: free where energy is free; otherwise the Table A amount applies.
Worked example
A household with no subsidy uses 200 units: 125 × Rs. 5.44 = Rs. 680, plus 75 × Rs. 5.89 = Rs. 441.75. Energy charge: Rs. 1,121.75, before fixed charge and electricity duty. A ration card household using the same 200 units pays Rs. 258.75 plus Rs. 312.75, a total of Rs. 571.50.
How to apply for a new HPSEB connection online
You can apply for a new HPSEB connection online through the HPSEBL consumer portal.
- Go to cportal.hpseb.in and select ‘Apply for PAC for New Connection’.
- Upload proof of identity and proof of ownership, then pay the PAC fee.
- HPSEBL verifies the site and installs the meter once the application is approved.
The full steps and documents are on the HPSEBL new connection page.
How to check HPSEB bill payment status online
You can check your HPSEB bill online payment status through the Bajaj Finance platform or the official HPSEBL consumer portal.
Check payment status on Bajaj Finance
- Log in to the Bajaj Finance app or website.
- Go to the Bills & Recharges section.
- Select Electricity and choose HPSEBL.
- Enter your consumer or service number.
- View your latest bill details, payment status, due date, and payment history.
- Download the payment receipt if required.
Check payment status on the HPSEBL Portal
- Visit the official HPSEBL website.
- Open the Consumer Services or Online Services section.
- Select the bill payment or bill enquiry option.
- Enter your Unique Service Number.
- View bill details and payment status.
Verify the latest navigation path on the official HPSEBL website before publishing.
What to do if your HPSEB bill payment fails – Refund timeline
If your HPSEB bill payment fails but the amount is debited from your account, avoid making another payment immediately. Most failed transactions are automatically reversed by the payment system.
- First, check the transaction status on the Bajaj Finance app or website.
- Refunds for failed transactions are generally processed within 3–5 working days, although some banks may take up to 7 working days.
- Keep your transaction reference number, UTR number, or payment ID for tracking purposes.
- If the refund is not received within the expected timeline, raise a support request through Bajaj Pay customer support and share the transaction details.
HPSEB customer care number and complaint registration
For HPSEB billing, service, and electricity-related queries, customers can contact the official support channels.
Purpose Contact Details Customer Support (Toll-Free) 1800-180-8060 Complaint / Power Outage 1912 Landline 0177-2809386 Online Bill Payment Email onlinebillpayment@hpseb.in Electricity Ombudsman (Escalation) 0177-2624525 Customers seeking additional support can also refer to the HPSEBL customer care page.
Why pay your HPSEB bill online on Bajaj Pay
HPSEB electricity bill payment online on Bajaj Pay works the same way for every HPSEBL consumer in the state.
- Any time, any place: no visit to the sub-division office cash counter.
- UPI, cards or net banking: pick the mode that suits you.
- Bharat Connect: payments go through the RBI-regulated bill payment system and reach HPSEBL directly.
- Receipt and history: a receipt is issued at once and past payments stay in your history.
These features let you clear an HPSEB bill in minutes and keep a record of every payment. You can pay on time and avoid late charges without a trip to the counter.
How to pay HPSEB bill online via Bajaj Pay
Keep the consumer ID from your HPSEB bill ready and pay your bill on Bajaj Finance platforms.
Via Bajaj Finance app
- Download the Bajaj Finance app from the Google Play Store or App Store and install it on your device.
- Open the app, log in or register if you are a new user.
- Scroll down to the ‘Bills and recharges’ section and click on ‘Electricity’.
- Select HPSEBL as your electricity provider.
- Enter your consumer number and the requested details.
- Click on ‘PROCEED’ and your total bill amount will be shown.
- Click on ‘PROCEED TO PAY’ and choose your preferred mode of payment.
- Once you have completed the transaction, you will get notified that the payment was successful.
Via Bajaj Finance website
- Go to the Bajaj Finance website.
- Scroll down to the ‘Bills and recharges’ section and click on ‘Electricity’.
- Enter your mobile number and log in with an OTP.
- Select HPSEBL as your electricity provider.
- Enter your consumer number and the requested details.
- Click on ‘PROCEED’ and your total bill amount will be shown.
- Click on ‘PROCEED TO PAY’ and choose your preferred mode of payment.
- Once you have completed the transaction, you will get notified that the payment was successful.
To get a copy later, see how to download your HPSEBL bill payment receipt.
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Frequently asked questions
To pay your HPSEBL bill online, you need the consumer ID printed at the top of your electricity bill. Enter this number on Bajaj Finance and the current amount due is fetched automatically, so you do not have to key in the amount yourself. A phone or computer with internet access is enough to complete the payment.
Usually, there are no additional charges for paying your HPSEBL bill online. However, it is recommended to check the terms and conditions of your bank, or the payment gateway you are using, as they may charge a minimal transaction fee.
In Himachal Pradesh, the number of free units depends on your household category. Very Poor households get up to 300 units free each month. Ration card households get up to 125 units free, for one meter per card. Other households do not get free units and pay the normal HPSEB tariff.
An HPSEB electricity bill is the energy charge plus a fixed charge and electricity duty. The energy charge is worked out slab by slab: the first 125 units at Rs. 5.44 per unit and units from 126 at Rs. 5.89 per unit. For example, 200 units cost 125 × Rs. 5.44 plus 75 × Rs. 5.89, which is Rs. 1,121.75 before the fixed charge and duty.
Yes, there is a late payment penalty for delayed HPSEB bill payments. If the total billed amount is not paid by the due date, a surcharge will be applied as per the tariff order. Additionally, the connection may be disconnected after a 15-day notice period, as per Section 56 (1) of the Electricity Act 2003.
You can apply for a new HPSEBL connection online at cportal.hpseb.in. Select Apply for PAC for New Connection, submit the required documents, and complete the PAC payment. After verification, the connection is sanctioned and installed as per HPSEBL norms.
Yes, HPSEBL bill payment on Bajaj Finance is safe and secure. Transactions are processed through encrypted payment gateways with instant confirmation, ensuring reliable and hassle‑free electricity bill payments.
You can apply for a new HPSEBL connection online at cportal.hpseb.in. Select Apply for PAC for New Connection, submit the required documents, and complete the PAC payment. After verification, the connection is sanctioned and installed as per HPSEBL norms.
Yes, HPSEBL bill payment on Bajaj Finance is safe and secure. Transactions are processed through encrypted payment gateways with instant confirmation, ensuring reliable and hassle‑free electricity bill payments.
In 2026-27, the HPSEB per unit rate for domestic consumers is Rs. 4.71 for lifeline users (up to 60 units), Rs. 5.44 for the first 125 units and Rs. 5.89 for units above 125. These rates are 1 paisa lower per unit than in 2025-26.
HPSEBL has two toll-free numbers: 1800-180-8060 for customer support and 1912 for complaints or power outages. Both lines are available 24x7.
Yes. HPSEBL is the state distribution utility for Himachal Pradesh and supplies electricity across all 12 districts. It serves around 98% of households in the state.