Simplify your toll payments with HDFC FASTag statements. Know the importance of reviewing your statement and how to check them online.

How to obtain your HDFC FASTag statement

  • HDFC FASTag is a prepaid tag that enables seamless toll payments on highways using Radio Frequency Identification (RFID) technology. Linked to your HDFC Bank account or wallet, it automatically deducts toll charges when you pass through plazas, eliminating cash transactions, saving time, and ensuring smoother travel across the national highways.

    Bajaj Pay, Bajaj Finserv’s integrated digital payment platform, enhances convenience further by offering easy access to recharge services and other financial tools. With a user-friendly interface and multiple payment options, Bajaj Pay ensures fast, secure, and reliable transactions. Leverage Bajaj Finserv and Bajaj Pay to optimise your HDFC FASTag experience.

    How to obtain your HDFC FASTag statement

    Managing your HDFC FASTag account effectively requires periodic checks of your statement to ensure all transactions are accurate. This guide will help you understand the various methods for obtaining your HDFC FASTag statement and tips to manage your account efficiently.

    Methods to download HDFC FASTag statement

    1. Through the official website

    • Visit the HDFC FASTag portal.
    • Log in with your credentials.
    • Navigate to the ‘TRANSACTION HISTORY’ or ‘STATEMENT’ section to download your FASTag statement.
    2. Using the mobile app

    • Download the HDFC FASTag app from your device's app store.
    • Log in with your registered details.
    • Access the statement section to view or download your transaction history.
    3. Via email requests

    • Email customer support with your registered details requesting the statement.
    • You will receive the statement in your inbox within the specified time.
    4. Customer care

    • Call the HDFC FASTag customer care helpline.
    • Request a statement, which can be shared via email or other means.

    Importance of regularly checking your FASTag statement

    Regularly reviewing your HDFC FASTag statement helps:

    • Detecting unauthorised transactions: Identify fraudulent or duplicate deductions.
    • Monitor spending: Keep track of toll expenses to manage your budget.
    • Avoid low-balance issues: Ensure your account is funded to avoid penalties.

    Tips for managing your HDFC FASTag account

    • Timely recharge: Avoid penalties by maintaining a sufficient balance. Use HDFC FASTag Recharge services for quick top-ups.
    • Track expenses: Use statements to monitor your toll spending.
    • Update contact details: Ensure your contact number and email are updated for notifications.
    • Link bank accounts: Simplify recharges by linking your FASTag to a preferred bank account.

    Setting up alerts for HDFC FASTag transactions

    Stay informed by enabling alerts:

    1. Log in to your FASTag account.

    2. Navigate to the ‘NOTIFICATIONS’ or ‘ALERTS’ section.

    3. Activate SMS or email alerts for transactions, low balance, and recharge confirmations.

    For more information about online recharges, visit FASTag recharge online.

    By following these methods and tips, you can efficiently manage your HDFC FASTag account and ensure seamless toll payments.

    Steps to recharge your FASTag Wallet on Bajaj Finserv website

    Here are a few basic steps to follow if you want to recharge your FASTag on Bajaj Finserv:

    1. Visit the Bajaj Finserv website

    2. Go to ‘ALL PAYMENTS’ under the ‘PAYMENTS’ drop down.

    3. Navigate to the ‘BILLS AND RECHARGES’ section

    4. Click on ‘FASTag’ and enter your 10-digit registered mobile number and OTP

    5. Now enter the service provider of your choice and enter your vehicle number

    6. Enter the amount you want to recharge and click on ‘PROCEED’ to make your payment.

    7. Choose your preferred payment mode and complete your payment process.

    Fees and charges

    A convenience fee of up to 2% will be charged depending on the transaction amount and payment mode (inclusive of applicable taxes). For more information on fees and charges, click here.

    Note: For failed transactions, the total amount including

Disclaimer

1. Bajaj Finance Limited (“BFL”) is a Non-Banking Finance Company (NBFC) and Prepaid Payment Instrument Issuer offering financial services viz., loans, deposits, Bajaj Pay Wallet, Bajaj Pay UPI, bill payments and third-party wealth management products. The details mentioned in the respective product/ service document shall prevail in case of any inconsistency with respect to the information referring to BFL products and services on this page.

2. All other information, such as, the images, facts, statistics etc. (“information”) that are in addition to the details mentioned in the BFL’s product/ service document and which are being displayed on this page only depicts the summary of the information sourced from the public domain. The said information is neither owned by BFL nor it is to the exclusive knowledge of BFL. There may be inadvertent inaccuracies or typographical errors or delays in updating the said information. Hence, users are advised to independently exercise diligence by verifying complete information, including by consulting experts, if any. Users shall be the sole owner of the decision taken, if any, about suitability of the same.

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Frequently asked questions

How do I check my FASTag statement?
You can check your FASTag statement by logging into the issuer’s official portal or mobile app. Access the ‘Transaction History’ or ‘Statements’ section to view or download your statement.

What details are included in a FASTag statement?
A FASTag statement contains transaction dates, toll plaza locations, amounts deducted, recharge history, and your current balance, providing a complete record of your toll expenses.

Can I receive my FASTag statement automatically?
Yes, most issuers allow you to receive statements via email or SMS alerts. You can enable this option through your account settings or by contacting customer support.

How frequently should I check my FASTag statement?
It is recommended to check your statement regularly, especially after long trips, to monitor spending, ensure accuracy, and detect unauthorised deductions.

What should I do if there is a discrepancy in my FASTag statement?
If you find any discrepancies, contact your FASTag issuer's customer care or use their grievance portal to report the issue. Provide relevant details like the transaction date and toll plaza for prompt resolution.

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