Learn more about how to reach out to Jio customer care and grievance redressal for all your queries.

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Learn More About Contacting Jio Customer Care

Connecting with Jio customer care is straightforward and can ensure you receive assistance for any query or issue you might have with your Jio services. Whether it's a network problem, billing question, or any other concern, Jio's customer support is readily accessible.

How can I complain about my Jio SIM

If you are facing issues with your Jio SIM, lodging a complaint is simple:

  1. Dial 198 from your Jio number to reach the complaints department directly. This call is toll-free
  2. From another number, you can dial 1800-889-9999. Remember to have your Jio number handy, as you will need to provide it
  3. Follow the IVR instructions to lodge your complaint. You might be asked to choose the type of issue you're facing before being connected to a customer care executive

What is the WhatsApp number of Jio

Jio provides customer support through WhatsApp for even easier access. Save the Jio WhatsApp number 7000770007 to your contacts and simply send a "Hi" to get started. You can ask queries, check your balance, recharge your number, and more right from WhatsApp.

Steps to recharge Jio Sim on Bajaj Finserv

Recharging your Jio SIM is hassle-free with Bajaj Finserv:

  1. Access Bajaj Finserv: Open the Bajaj Finserv App or use the Bajaj Finserv BBPS platform online.
  2. Select the Recharge option: Choose the mobile recharge option and select Jio as your operator.
  3. Enter details: Input your Jio number and the amount you wish to recharge.
  4. Complete the payment: Follow through with the payment process. A convenience fee of up to 2% may be applied, depending on the transaction amount and payment mode, and it is inclusive of applicable taxes.
  5. Confirmation: You'll receive a confirmation once your recharge is successful.

Experience effortless connectivity with Bajaj Finserv BBPS for mobile recharge. Enjoy seamless transactions and peace of mind with our robust security measures. With flexible payment options like debit/credit cards, net banking, and UPI, stay connected hassle-free.

Conclusion

Reaching out to Jio customer care is designed to be a smooth process, ensuring that all Jio users can get the support they need without hassle. Whether through a phone call, WhatsApp, or even recharging your SIM, Jio makes sure you're connected and satisfied with their services.

Disclaimer

While care is taken to update the information, products, and services included in or available on our website and related platforms/ websites, there may be inadvertent inaccuracies or typographical errors or delays in updating the information. The material contained in this site, and on associated web pages, is for reference and general information purpose and the details mentioned in the respective product/ service document shall prevail in case of any inconsistency. Subscribers and users should seek professional advice before acting on the basis of the information contained herein. Please take an informed decision with respect to any product or service after going through the relevant product/ service document and applicable terms and conditions. In case any inconsistencies are observed, please click on reach us.

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Frequently asked questions

How will I tele-verify my JioFi SIM as it has data only?

To tele-verify your JioFi SIM, call 1800-890-1977 using any mobile phone. You'll be prompted to enter your JioFi SIM number, followed by the JioFi device's IMEI number, for verification.

How do postpaid users get a Jio SIM card?

Postpaid users can get a Jio SIM by visiting any Jio store with valid identification and completing the customer application form. Choose your preferred postpaid plan, and the store executive will guide you through the KYC process.

How do you get an upcoming plan using the MyJio app?

To schedule an upcoming plan in the MyJio app, log in and navigate to the ‘Recharge’ section. Select the plan you wish to schedule for later and opt for the feature that allows you to activate this plan automatically after your current plan expires.

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