Frustrated with power cuts or faulty meters? Get your electricity woes fixed fast! This guide simplifies registering a complaint with the BSES Rajdhani Electricity board

BSES Rajdhani: How to register a complaint

BSES Rajdhani Power Limited (BRPL) is a leading electricity distribution company serving a large customer base in Delhi. This guide provides essential information on how to register complaints and manage your electricity connection effectively.

Why You Need to Know BSES Rajdhani Complaints:

  • Efficient Resolution: Timely complaint registration ensures prompt attention to your electricity-related issues.
  • Improved Service: Your feedback helps BRPL improve its services and address recurring problems.
  • Peace of Mind: Knowing the complaint process provides you with a clear path for resolving concerns.

Steps for BSES Rajdhani Complaints Registration

  1. Call the Toll-Free Helpline: Dial 19123 (24/7) to connect with a customer care representative.
  2. Provide Necessary Details: Share your CA number, contact information, and the nature of your complaint.
  3. Follow Instructions: The representative will guide you through the registration process and provide a reference number.

Alternative Ways to Register Complaints with BSES Rajdhani

  • BSES App: Download the BSES app and register your complaint through the user-friendly interface.
  • Email: Send an email to brpl.customercare@relianceada.com, clearly stating your concern and CA number.

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Conclusion

By understanding the BSES Rajdhani complaint process, you can efficiently address any electricity-related issues and ensure a smooth and reliable connection.

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Frequently asked questions

What are BSES Rajdhani Electricity customer care hours?

BSES Rajdhani’s customer care system operates 24/7, ensuring assistance is available throughout the day and night.

How can I track the status of my BSES Rajdhani electricity complaint?
  1. Call the Toll-Free Helpline: Dial 19123 and provide your complaint reference number.
  2. BSES App: Track the status through the "My Complaints" section within the app.

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