Gujarat Gas is one of the leading natural gas distribution companies in India. It is known for its seamless and hassle-free services that cater to residential, commercial, and industrial customers. With the aim to make life easier for its consumers, Gujarat Gas has introduced various online platforms to facilitate Gujarat Gas bill payment. The customers of Gujarat Gas can now make their piped gas bill payments conveniently and securely online through Bajaj Pay, the Bharat Connect platform by Bajaj Finance.

Bharat Connect is a holistic platform introduced by the RBI to streamline digital payments. It brings varied bill payments to one place, enhancing customer convenience. Bharat Connect is a safe and reliable platform that lets you pay your bills conveniently, and on Bajaj Finance, you can use it to make Gujarat Gas bookings with ease.

Check, view and download your Gujarat Gas bill online

You can check your Gujarat Gas bill online by logging in to the Gujarat Gas portal with your Customer ID, or fetch it instantly on Bajaj Pay using your registered mobile number or Customer ID. Follow these steps to view and download your bill:

1. Visit the Gujarat Gas official website and open Customer Login, or fetch the bill on Bajaj Pay.
2. Enter your Customer ID to view the bill amount, due date and consumption details.
3. Download or print your Gujarat Gas bill or payment receipt from the portal.

Checking the bill before you pay confirms the amount and due date, and you can save the receipt for your records.

How is the Gujarat Gas bill calculated

A Gujarat Gas piped natural gas (PNG) bill is calculated on the actual gas consumed, measured in Standard Cubic Metres (SCM) from your meter reading. The units consumed are multiplied by the applicable gas tariff, and fixed or service charges and applicable taxes are then added to arrive at the final amount. Your consumption is the current meter reading minus the previous reading, and bills are usually issued on a periodic cycle. PNG is currently taxed under state VAT rather than GST, so the tax component follows Gujarat's prevailing rates. Check your latest bill for the exact breakup.

How to register for Gujarat gas online services

Registering for Gujarat Gas services is a simple and straightforward process. Follow these steps to get started:

1. Visit the official website: Go to the Gujarat Gas official website.
2. Navigate to the registration page: Look for the 'New User Registration' option and click on it.
3. Fill in the required details: Enter your personal information, including your name, address, contact number, and email ID.
4. Create a username and password: Choose a unique username and a strong password for your account.
5. Submit the registration form: After filling in all the details, submit the registration form.
6. Verify your email: You will receive a verification email. Click on the link provided to verify your email address.
7. Log in to your account: Once your email is verified, log in to your account using your new username and password.
8. Complete additional details: Provide any additional information required, such as your gas connection number and billing details.
9. Confirm registration: Review all the information and confirm your registration.

You will need your Customer ID and gas connection number to complete registration. By following these steps, you can easily register for Gujarat Gas services and manage your account online.

After registering for Gujarat Gas services, you can easily access your Gujarat gas bill payment receipt, view your Gujarat gas bill online, and check your Gujarat gas bill payment status through the online portal. This convenient service ensures you stay updated with your billing information and payment history, making gas bill management hassle-free.

Gujarat Gas customer care, complaint and emergency gas-leak number

For any Gujarat Gas query, whether billing, payment, new connection or a complaint, use the verified contact channels below. Keep your Customer ID ready before you call.

• Customer care (toll-free): 1800 123 6000, or 1800 103 5001 for the Ankleshwar-Bharuch, Dahej, Jambusar, Narmada and Surat-Hazira areas.
• Emergency gas-leak (24x7): call 1906 immediately if you smell or suspect a gas leak.
• All-India support: 079-7112 3711.

Security note: Gujarat Gas never asks for your net banking or UPI ID, card PIN, CVV or OTP. Do not share these with anyone who calls claiming to be from the company.

Gujarat Gas payment failed or not updated: Refund process

If your Gujarat Gas payment fails, or the amount is debited but not reflected, it is usually auto-reversed to your source account within a few working days. You can check the status in your Bajaj Pay transaction history, where each payment is saved with a digital receipt. Even after a successful payment, the Gujarat Gas system can take up to 3 working days to update the bill status. Keep your transaction or UTR ID handy and raise a ticket with support if the amount is not credited within this window. 

Benefits of paying your Gujarat gas bill online on Bajaj Pay

You can enjoy the following benefits when paying your Gujarat Gas bill online on Bajaj Finance:

• Quick and hassle-free: With the Bajaj Finance Bharat Connect platform, you pay your Gujarat Gas bill quickly and effortlessly.
• Safe and secure: Bajaj Finance provides a safe and secure payment platform on Bharat Connect. Your payment details are secure with the platform’s robust security measures.
• Instant payment: You can clear your dues within minutes after following a few simple steps. Moreover, you do not need to wait to get a confirmation message.
• Multiple payment channels: The Bajaj Finance Bharat Connect platform allows transactions through credit cards, debit cards, net banking, e-wallet, and UPI. Thus, it offers you sufficient options to make payment for your Gujarat Gas online.

On the Bajaj Finance app

1. Download the Bajaj Finance app from the Google Play Store or App Store and install it on your device  
2. Open the app, log in, or register if you are a new user  
3. Scroll down to the ‘Bills and recharges’ section and click on ‘view all’
4. Scroll down to the ‘Pay Bills’ section and select ‘Piped Gas’
5. Select/search for your gas provider
6. Enter the required details and click on ‘FETCH YOUR BILL'
7. Your total bill amount will be shown
8. Click on ‘PROCEED TO PAY’ and choose your preferred mode of payment
9. Once you have completed the transaction, you will get notified that the payment was successful

On the Bajaj Finance website

1. Go to the Bajaj Finance website
2. Scroll down to the ‘Bills and recharges’ section and click on ‘view all’
3. Scroll down and select ‘Piped Gas’
4. Select/search for your gas provider
5. Enter the required details and click on ‘FETCH YOUR BILL'
6. Your total bill amount will be shown
7. Click on ‘PROCEED TO PAY’ and choose your preferred mode of payment
8. Once you have completed the transaction, you will get notified that the payment was successful

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