Extreme Broadband has been a trusted name in the internet service provider industry since its establishment. Known for delivering reliable broadband services, the company caters to diverse customer needs with tailored solutions. Its infrastructure is designed to ensure high-speed internet connectivity, offering an uninterrupted online experience for homes and businesses alike.

Also, you can conveniently make Extreme Broadband bill payment online through Bajaj Pay, the BBPS platform on Bajaj Finserv.

Why contact Extreme Broadband customer care

Reaching out to Extreme Broadband's customer care is essential for several reasons:

• Technical support: Customers may encounter issues with their internet connection, such as slow speeds or outages. The customer care team can provide troubleshooting assistance and resolve these problems efficiently.
• Billing inquiries: Questions regarding billing, payment methods, or discrepancies can be addressed through customer care. They can guide customers on how to make payments or clarify charges on their bills.
• Plan upgrades or changes: If customers wish to upgrade their plans or change their subscription details, contacting customer care ensures they receive personalised advice based on their usage needs.
• Feedback and complaints: Customers can express their feedback or lodge complaints about services received. This helps Extreme improve its offerings and address any service shortcomings.
• Service availability: For potential customers, contacting support can provide information about service availability in specific areas and help them choose the best plan suited to their needs.

Extreme Broadband customer care services

Extreme Broadband offers a range of customer care services designed to assist users effectively:

• 24/7 support: Customers can access support at any time through various channels, ensuring help is always available when needed.
• Multiple contact methods: Users can reach out via phone, email, or live chat on the website, providing flexibility in how they communicate with support.
• Troubleshooting guides: The company provides online resources and guides for common issues, empowering users to resolve minor problems independently.
• Billing assistance: Customer care representatives are available to assist with billing inquiries, payment processing, and account management.
• Feedback mechanisms: Extreme encourages user feedback through surveys and direct communication, allowing them to continuously improve their services based on customer input.

How to reach Extreme Broadband customer support

Contact Type	Details
Telephone	+6 03 8888 8188
24/7 Service Operations Hotline	1 300 22 3922
Service Operations Centre Hotline	+6 019 388 3272 / +6 019 388 5753

Common issues and troubleshooting tips

Customers may face various common issues with their broadband connections. Here are some troubleshooting tips:

• Slow internet speeds: Check for background applications consuming bandwidth. Restarting the router can also help improve speeds.
• Connection drops: Ensure that the router is placed in a central location away from obstructions. If the problem persists, contact customer support for further assistance.
• Wi-Fi connectivity issues: Verify that devices are connected to the correct Wi-Fi network. Resetting network settings on devices may also resolve connectivity problems.
• Billing discrepancies: Review your billing statement carefully. If you find errors, reach out to customer care for clarification and resolution.

By following these tips and utilising customer support resources effectively, users can enhance their experience with Extreme Broadband services.

Extreme Broadband coverage areas

Extreme Broadband provides services in several major cities across India, including Noida, Delhi, Lucknow, Kanpur and other locations as specified on their website.

This wide coverage ensures that many users have access to high-speed internet options tailored to their needs.

How to pay your broadband bill online on Bajaj Finserv website

To pay broadband bill on the Bajaj Finserv website:

1. Visit the Bajaj Finserv website.

2. Go to the 'BILLS AND RECHARGES' under the 'PAYMENTS' section.

3. Click on 'VIEW MORE.'

4. Select 'BROADBAND POSTPAID' under the 'UTILITIES AND BILLS' section.

5. Select your operator from the drop-down menu.

6. Enter your ‘USERNAME’ and click on ‘FETCH BILL.’

7. Choose a payment method: credit card, debit card, UPI, e-wallet, or net banking.

8. Enter the requested payment details and verify them.

9. Click 'PAY NOW' to complete the transaction.

Fees and charges

A convenience fee of up to 2% will be charged depending on the transaction amount and payment mode (inclusive of applicable taxes). For more information on fees and charges, click here.

Note: For failed transactions, the total amount including charges except taxes are reversed.