Bajaj Finserv customer care in Tirupur
The residents of Tirupur can manage their financial transactions with ease through a dedicated Bajaj Finserv customer care portal- Experia. From offering customers to view and manage their loan accounts to prompt assistance regarding doubts and grievances, this portal serves everything in one place. This web-based platform strives for customer satisfaction and offers a user-friendly interface.
This portal further allows customers to mitigate their financial requirements right from the comfort of their homes and prevent the hassle of visiting a branch. Moreover, it offers services round the clock so that individuals can avail assistance from anywhere and anytime.
Features of Bajaj Finserv Customer Portal
The Bajaj Finserv customer portal considerably simplifies transactions and strives to maintain transparency between customers’ and the service provider.
This dedicated portal offers the following benefits and features:
Check loan details
The Bajaj Finserv customer portal offers assistance in acquiring information about loans and investments. Besides, customers can also track their loan applications, repaid principal amounts, EMI due dates, discrepancies or errors and the likes.
Check your EMI card details
Customers with a Bajaj Finserv EMI Network Card can check their card limit and other crucial details through the Bajaj Finserv customer portal without any hassle. In addition, checking card details before making a high-end purchase will allow careful spending.
Apart from accessing various products and services, consumers can conveniently log in to the Bajaj Finserv Experia portal and address their queries or complaints within seconds. After placing the respective query, one can expect a prompt solution from the customer service team.
Part-prepay or foreclose a loan
Through the Bajaj Finserv customer service portal, users can initiate part prepayment or foreclosure of their existing loans conveniently without going through the hassles of extensive documentation.
Bajaj Finserv Customer Care Details – Tirupur
Over the years, Bajaj Finserv has evolved as a reliable and all-in one centre, offering financial services and assistance to customers.
In case you have queries, feel free to reach us via the following ways:
Customer portal (Experia)
Before accessing the benefits of this portal, customers are required to log in to the portal through the following steps mentioned below:
Besides, you can place your queries and avail essential information related to your financial accounts through the Bajaj Finserv customer care platform. Take a look at the steps to log in to this portal:
Step 1 - Visit Bajaj Finserv customer portal-Experia
Step 2 - Provide your registered mobile number/ email/ customer ID
Step 3 - Select either ‘OTP’ or ‘Password’ for verification
Step 4 - Next, choose between ‘Generate OTP’ or ‘Next’
Step 5 - Enter relevant information to successfully complete the log in process
Alternatively, consumers can simply download the Bajaj Finserv app and access required information.
Bajaj Finserv app
Follow the steps below to raise a query or request through the app:
Step 1 - Open Google Play Store and download the app on your mobile phone
Step 2 - Go to the ‘Help and Support’ section displayed in the main menu of the app
Step 3 - Select the type of product to raise a query
Step 4 - Choose the query and sub-query type and explain your issue
Step 5 - Enter authentic details and click on ‘submit’
Raise a request
Furthermore, both new and existing customers can avail quick resolutions for their queries or grievances by raising a request and explaining the query elaborately.
For existing customers:
Step 1 - Go to the Raise a request
Step 2 - Choose your customer category (new/ old)
Step 3 - Existing customers can avoid multiple steps and simply use the Bajaj Finserv customer log in credentials and raise a request
For new customers:
Step 1 - Visit Raise a request
Step 2 - Click on ‘No’ if the question is ‘Are you our existing customer?’
Step 3 - Input basic credentials, such as email address, contact details, product and query type to proceed
Step 4 - Proceed to raise a query by inputting the CAPTCHA code
View your pre-approved offers
Existing customers can avail of pre-approved offers that simplify and accelerate the loaning procedure. These offers are available on a wide suite of financial products, such as home loans, personal loans, loan against property, etc.
To view your Bajaj Finserv pre-approved offer, check the steps below:
- 1 Visit the Bajaj Finserv Experia portal and seek ‘pre-approved offers’
- 2 Fill in your name and contact details
- 3 Select ‘agree’ to the terms and conditions and check the available pre-approved offers
Customers can now receive prompt assistance for their grievances or queries from the Bajaj Finserv customer care in Tirupur. Besides, customers can acquire essential information and place their inquiries through the mobile application.
To understand resolutions for grievances you may face, please refer to the following:
Frequently asked questions
To update the changes in contact details, follow the steps mentioned below:
Step 1 - Visit the Bajaj Finserv customer portal log in page
Step 2 - Log in by using the combination of either email ID and password or mobile number and OTP
Step 3 - Now navigate to ‘My profile’ option
Step 4 - Choose the option ‘Update contact details’. You can check your existing details there
Step 5 - Select ‘Edit details’ to include new details
Step 6 - Input a new number and confirm it
Your new number will be updated within seconds and notified to you
Individuals can check their FD status and download statements conveniently through the Bajaj Finserv consumer care portal through the steps mentioned below:
Step 1 - Go to the Bajaj Finserv customer care portal log in page
Step 2 - Input your registered mobile number, email or customer ID
Step 3 - Navigate to ‘My relations’ and click on ‘Active relations’
Step 4 - Choose the loan detail you want to view and download the required statement