Bajaj Finserv customer care in Tirupur

For customers in Tirupur looking for Bajaj Finserv customer care support, you can call on our customer care number - +91 8698010101. This customer care number is your direct point of contact for any inquiries, assistance, or support related to Bajaj Finserv services in Tirupur and the surrounding areas.

To enhance convenience, Bajaj Finserv has introduced a dedicated customer service portal called ‘My Account’, which is accessible to customers not only in Tirupur but also across the country. This online portal enables you to manage your loan activities efficiently, update your account details, and make online payments. This user-friendly platform allows you to access various online services all in one place.

Features of Bajaj Finserv Customer Portal

The Bajaj Finserv customer portal considerably simplifies transactions and strives to maintain transparency between customers’ and the service provider.

This dedicated portal offers the following benefits and features:

  • Check loan details

    Check loan details

    The Bajaj Finserv customer portal offers assistance in acquiring information about loans and investments. Besides, customers can also track their loan applications, repaid principal amounts, EMI due dates, discrepancies or errors and the likes.

  • Check your EMI card details

    Check your EMI card details

    Customers with a Bajaj Finserv EMI Network Card can check their card limit and other crucial details through the Bajaj Finserv customer portal without any hassle. In addition, checking card details before making a high-end purchase will allow careful spending.

  • Resolve queries

    Resolve queries

    Apart from accessing various products and services, consumers can conveniently log in to the Bajaj Finserv My Account portal and address their queries or complaints within seconds. After placing the respective query, one can expect a prompt solution from the customer service team.

  • Part-prepay or foreclose a loan

    Part-prepay or foreclose a loan

    Through the Bajaj Finserv customer service portal, users can initiate part prepayment or foreclosure of their existing loans conveniently without going through the hassles of extensive documentation.

Bajaj Finserv Customer Care Details – Tirupur

Over the years, Bajaj Finserv has evolved as a reliable and all-in one centre, offering financial services and assistance to customers.

In case you have queries, feel free to reach us via the following ways:

Customer portal (My Account)

Before accessing the benefits of this portal, customers are required to log in to the portal through the following steps mentioned below:

Besides, you can place your queries and avail essential information related to your financial accounts through the Bajaj Finserv customer care platform. Take a look at the steps to log in to this portal:

Step 1 - Visit Bajaj Finserv customer portal-My Account
Step 2 - Provide your registered mobile number/ email/ customer ID
Step 3 - Select either ‘OTP’ or ‘Password’ for verification
Step 4 - Next, choose between ‘Generate OTP’ or ‘Next’
Step 5 - Enter relevant information to successfully complete the log in process

Alternatively, consumers can simply download the Bajaj Finserv app and access required information.

Bajaj Finserv app

Follow the steps below to raise a query or request through the app:

Step 1 - Open Google Play Store and download the app on your mobile phone
Step 2 - Go to the ‘Help and Support’ section displayed in the main menu of the app
Step 3 - Select the type of product to raise a query
Step 4 - Choose the query and sub-query type and explain your issue
Step 5 - Enter authentic details and click on ‘submit’

Raise a request

Furthermore, both new and existing customers can avail quick resolutions for their queries or grievances by raising a request and explaining the query elaborately.

For existing customers:

Step 1 - Go to the Raise a request
Step 2 - Choose your customer category (new/ old)
Step 3 - Existing customers can avoid multiple steps and simply use the Bajaj Finserv customer log in credentials and raise a request

For new customers:

Step 1 - Visit Raise a request
Step 2 - Click on ‘No’ if the question is ‘Are you our existing customer?’
Step 3 - Input basic credentials, such as email address, contact details, product and query type to proceed
Step 4 - Proceed to raise a query by inputting the CAPTCHA code

View your pre-approved offers

Existing customers can avail of pre-approved offers that simplify and accelerate the loaning procedure. These offers are available on a wide suite of financial products, such as home loans, personal loans, loan against property, etc.

To view your Bajaj Finserv pre-approved offer, check the steps below:

  1. 1 Visit the Bajaj Finserv My Account portal and seek ‘pre-approved offers’
  2. 2 Fill in your name and contact details
  3. 3 Select ‘agree’ to the terms and conditions and check the available pre-approved offers

Customers can now receive prompt assistance for their grievances or queries from the Bajaj Finserv customer care in Tirupur. Besides, customers can acquire essential information and place their inquiries through the mobile application.

To understand resolutions for grievances you may face, please refer to the following:

Frequently asked questions

How can I update changes in my contact details?

To update the changes in contact details, follow the steps mentioned below:

Step 1 - Visit the Bajaj Finserv customer portal log in page
Step 2 - Log in by using the combination of either email ID and password or mobile number and OTP
Step 3 - Now navigate to ‘My profile’ option
Step 4 - Choose the option ‘Update contact details’. You can check your existing details there
Step 5 - Select ‘Edit details’ to include new details
Step 6 - Input a new number and confirm it

Your new number will be updated within seconds and notified to you

How can I download my fixed deposit statements in the Bajaj My Account portal?

Individuals can check their FD status and download statements conveniently through the Bajaj Finserv consumer care portal through the steps mentioned below:

Step 1 - Go to the Bajaj Finserv customer care portal log in page
Step 2 - Input your registered mobile number, email or customer ID
Step 3 - Navigate to ‘My relations’ and click on ‘Active relations’
Step 4 - Choose the loan detail you want to view and download the required statement