Bajaj Finance Customer Care Number Thane — Call +91 8698010101 (24x7) (Create the H1 below content (maximum 140 characters) that accurately summarises the page and naturally includes the primary keyword.)

At Bajaj Finance, our priority is ensuring that our customers can easily get in touch with us to address any concerns they may have. For the residents of Thane, we have a dedicated customer care number - +91 8698010101.

To improve convenience even more, we have introduced a user-friendly online portal called My Account. This platform allows our customers to access important information about their loans and investments from the comfort of their home.

All ways to reach Bajaj Finance customer care in Thane

Bajaj Finance customers in Thane can access support through different online and offline channels. You can choose a support option based on your requirement, such as checking loan details, raising a request, updating information, or resolving a concern.

Features of Bajaj Finance Customer Portal

Our My Account portal is loaded with various beneficial features as mentioned below to ease your effort:

• Check loan details

  It gives an easy way to track the status of your loan. For example, you can check necessary information regarding your existing loans, such as the amount repaid, EMI schedule and outstanding balance.

• Part pre-pay or foreclose the outstanding loan

  The Bajaj Finance My Account platform lets you pre-pay or foreclose your loan dues hassle-free. This way, you can reduce your interest outgo and get substantial relief from the loan burden.

• View EMI Network card limit

  You can also check the total credit amount we extend to your Bajaj Finance EMI Network Card from this portal. Other than this, you can find the total loan amount you have already spent from the limit and purchase accordingly.

• Update your profile/contact information

  This My Account portal lets you update changes in your contact information, such as your address, email id and phone number. This way, we can uninterruptedly remain in touch with you.

  Now that you know about the features of this customer service platform, discover how you can contact us if you have any queries and doubts.

We are always eager to give a swift resolution for inconveniences, doubts and queries. Feel free to communicate with us in case of any complications using the following ways: 

Customer portal (My Account)

You can get the quickest doubt resolving process through our Bajaj Finance consumer care portal. For this, you first need to log on to this My Account portal using the below-mentioned steps:

Step 1 - Visit our Bajaj Finance customer care portal – My Account
Step 2 - Enter your registered customer id, email id or mobile number
Step 3 - SIGN-IN to this platform using either password or the OTP sent to your mobile number

After logging in, you can access all the features of our My Account portal. In addition, you can even leverage our Bajaj Finance mobile application as an alternative to the My Account portal for raising requests or the likes.

Bajaj Finance app

Here are the simple steps you need to follow for raising your queries after downloading our mobile app:

Step 1 - Opt for Bajaj Finance customer SIGN-IN into the app by providing your user id and password or OTP
Step 2 - Navigate to ‘Help and Support’
Step 3 - Mention the product for which you have a doubt or question
Step 4 - Specify the types and subtypes of your queries
Step 5 - Fill in the details as asked in the following window

Another simple way to communicate with us is through raising a request from our website.

Raise a request

The steps to raise questions about any of our financial products are not alike for existing and new customers. Find both these procedures as mentioned below:

For existing customers:

Step 1 - Navigate to the Raise a request
Step 2 - Answer with ‘Yes’ to acknowledge that you are our existing consumer
Step 3 - Log on to the customer portal by providing your passwords or OTP along with SIGN-IN id, and raise your grievances and query

For new customers:

Step 1 - Visit the Raise a request
Step 2 - Answer the question, ‘Are you our existing customer’, with ‘No’
Step 3 - Submit your mobile number and email id. Select the product for which you wish to raise a request.
Step 4 - Mention the type of your query and describe that in detail
 

After logging in, you can access all the features of our My Account portal. In addition, you can even leverage our Bajaj Finance mobile application as an alternative to the My Account portal for raising requests or the likes.
 

View your pre-approved offers

You can avail pre-approved offers from our Bajaj Finance customer care portal – My Account. We extend these personalised loan offers especially for existing customers according to their portfolios. You get immediate credit approval when you grab it through this virtual platform.

Here is the stepwise guideline to check the pre-approved offers through the My Account portal:

1. 1Ensure Bajaj Finance My Account SIGN-IN and tap on ‘Pre-approved offers’ from the main menu
2. 2Feed-in details like names and mobile numbers
3. 3Accept the ‘Terms and Conditions’

Upon completing these steps, you can view your personalised offer.

Thus, you can now avail of all the benefits and resolve your queries related to our products via this convenient online platform. It will reduce your burden of travelling to the physical offices of Bajaj Finance customer care in Thane. Additionally, you will be able to repay your loans, download necessary documents, and learn about all our products effortlessly from the My Account portal.