Bajaj Finserv Customer Care Number – Thane

We, at Bajaj Finserv, give considerable importance to easing our customers’ effort in connecting with us for their queries. Therefore, we have come up with our Bajaj Finserv customer care portal – Experia, to actualise this motif.

It is a one-stop solution for various financial services. You can conveniently contact us through this platform and get a swift resolution for all your queries and doubts regarding our products. Here is everything you need to know about this all-in-one customer care platform.

Features of Bajaj Finserv Customer Portal

Our Experia portal is loaded with various beneficial features as mentioned below to ease your effort:

  • Check loan details

    Check loan details

    It gives an easy way to track the status of your loan. For example, you can check necessary information regarding your existing loans, such as the amount repaid, EMI schedule and outstanding balance.

  • Part pre-pay or foreclose the outstanding loan

    Part pre-pay or foreclose the outstanding loan

    The Bajaj Finserv Experia platform lets you pre-pay or foreclose your loan dues hassle-free. This way, you can reduce your interest outgo and get substantial relief from the loan burden.

  • View EMI Network card limit

    View EMI Network card limit

    You can also check the total credit amount we extend to your Bajaj Finserv EMI Network Card from this portal. Other than this, you can find the total loan amount you have already spent from the limit and purchase accordingly.

  • Update your profile/contact information

    Update your profile/contact information

    This Experia portal lets you update changes in your contact information, such as your address, email id and phone number. This way, we can uninterruptedly remain in touch with you.

    Now that you know about the features of this customer service platform, discover how you can contact us if you have any queries and doubts.

Bajaj Finserv Customer Care Details – Thane

We are always eager to give a swift resolution for inconveniences, doubts and queries. Feel free to communicate with us in case of any complications using the following ways: 

Customer portal (Experia)

You can get the quickest doubt resolving process through our Bajaj Finserv consumer care portal. For this, you first need to log on to this Experia portal using the below-mentioned steps:

Step 1 - Visit our Bajaj Finserv customer care portal – Experia
Step 2 - Enter your registered customer id, email id or mobile number
Step 3 - Log in to this platform using either password or the OTP sent to your mobile number

After logging in, you can access all the features of our Experia portal. In addition, you can even leverage our Bajaj Finserv mobile application as an alternative to the Experia portal for raising requests or the likes.

Bajaj Finserv app

Here are the simple steps you need to follow for raising your queries after downloading our mobile app :

Step 1 - Opt for Bajaj Finserv customer login into the app by providing your user id and password or OTP
Step 2 - Navigate to ‘Help and Support’
Step 3 - Mention the product for which you have a doubt or question
Step 4 - Specify the types and subtypes of your queries
Step 5 - Fill in the details as asked in the following window

Another simple way to communicate with us is through raising a request from our website.

Raise a request

The steps to raise questions about any of our financial products are not alike for existing and new customers. Find both these procedures as mentioned below:

For existing customers:

Step 1 - Navigate to the Raise a request
Step 2 - Answer with ‘Yes’ to acknowledge that you are our existing consumer
Step 3 - Log on to the customer portal by providing your passwords or OTP along with login id, and raise your grievances and query

For new customers:

Step 1 - Visit the Raise a request
Step 2 - Answer the question, ‘Are you our existing customer’, with ‘No’
Step 3 - Submit your mobile number and email id. Select the product for which you wish to raise a request.
Step 4 - Mention the type of your query and describe that in detail

After logging in, you can access all the features of our Experia portal. In addition, you can even leverage our Bajaj Finserv mobile application as an alternative to the Experia portal for raising requests or the likes.

View your pre-approved offers

You can avail pre-approved offers from our Bajaj Finserv customer care portal – Experia. We extend these personalised loan offers especially for existing customers according to their portfolios. You get immediate credit approval when you grab it through this virtual platform.

Here is the stepwise guideline to check the pre-approved offers through the Experia portal:

  1. 1 Ensure Bajaj Finserv Experia login and tap on ‘Pre-approved offers’ from the main menu
  2. 2 Feed-in details like names and mobile numbers
  3. 3 Accept the ‘Terms and Conditions’

Upon completing these steps, you can view your personalised offer.

Thus, you can now avail of all the benefits and resolve your queries related to our products via this convenient online platform. It will reduce your burden of travelling to the physical offices of Bajaj Finserv customer care in Thane. Additionally, you will be able to repay your loans, download necessary documents, and learn about all our products effortlessly from the Experia portal.

To understand resolutions for grievances you may face, please refer to the following:

Bajaj Finance Customer Care FAQs

What are ways to login into the Bajaj Finserv customer portal?

You can successfully do your Bajaj Finserv customer login in two ways. You can either use your password or provide the OTP sent to your registered mobile number for accessing the customer care portal – Experia. Additionally, we also allow your entry to this portal through your G-mail id, giving you a more convenient login experience.