Bajaj Finserv Customer Care in Sulekha

When it comes to managing financial services, a well-knitted customer service portal makes the task even more accessible. Concerning this, you can consider the Bajaj Finserv customer portal as a one-stop destination to manage all your financial activities, from anywhere and anytime.

So, whether you are a resident of Sulekha or any other Indian city, you can utilise the features of this well-crafted online platform.

This dedicated customer service portal by one of the leading NBFCs in the country simplifies online transactions and extends a comprehensive view of your association with Bajaj Finserv.

Features of Bajaj Finserv Customer Portal

The Bajaj Finserv Experia portal allows customers to manage their loan accounts, view account statuses and simplify transactions. Besides these, this customer portal extends a host of important features, including:

  • View pre-approved offers

    View pre-approved offers

    Check your personalised pre-approved offers by logging in to the portal with your name and contact details.

  • Download account-related statements

    Download account-related statements

    The Bajaj Finserv customer care portal allows customers to download essential account statements and documents. These documents include interest certificates, loan account statements, scanned documents and more.

  • Update contact information

    Update contact information

    With the Experia portal, you can conveniently update your contact details, such as your residential address, name, email ID and mobile number, in just a few steps. Our prompt services will update these details in no time and share the same with you swiftly.

  • Foreclose a loan or make missed EMI payments

    Foreclose a loan or make missed EMI payments

    Through the Bajaj Finserv customer portal, you can easily pay your missed EMIs and avoid penalties. In addition, this portal also allows customers to initiate the foreclosure or part-prepayment of active loans.

  • Shop on EMI store

    Shop on EMI store

    You can also purchase your favourite gadgets via our customer portal at zero downpayment and easy EMIs.

Bajaj Finserv Customer Care Details - Sulekha

If you have any queries, feel free to reach us via the following routes and seek prompt redressals:

Customer portal - Experia

You can easily address your queries through the Bajaj Finserv Experia portal. Simply follow these steps to log in to our customer service portal:

Step 1 - Visit the Bajaj Finserv customer portal - Experia
Step 2 - Click on Login
Step 3 - In the next step, you can either enter your mobile number or Bajaj Finserv login credentials (customer ID, password)
Step 4 - If you want to log in through your mobile number, click on ‘Generate OTP’
Step 5 - Enter the OTP and proceed to finish the step

Apart from this, you can also address your queries through our mobile app. Read the following section to know the details.

Bajaj Finserv app

Follow these steps to raise your query:

Step 1 - Download the app on your Android or iOS device
Step 2 - Navigate to the ‘Help and Support’ section on the main menu
Step 3 - Select the product for which you wish to raise a query
Step 4 - Choose the query type and elaborate on the issue you are facing
Step 5 - Enter the related details and submit

Furthermore, existing and new Bajaj Finserv customers can also address their queries through our ‘raise a request feature’.

Raise a request

For existing customers:

Step 1 - Go to Raise a request
Step 2 - Select if you are an existing customer or not
Step 3 - If you are an existing customer, you can simply login by providing your credentials

For new customers:

Step 1 - Visit Raise a request
Step 2 - Under the question ‘Are you our existing customer’ click on ‘No’
Step 3 - Put in a few details, such as your mobile number, email ID, query and other details to continue
Step 4 - Enter the CAPTCHA to complete the process

View your pre-approved offers

One of the most exciting features that Bajaj Finserv extends to its customers is the pre-approved offers. You can find these offers on a wide range of financial products, including business loans, home loans and loans against property. They significantly help in simplifying the loan application procedure.

Here’s how individuals can check their Bajaj Finserv pre-approved offers:

  1. 1 Visit the Bajaj Finserv customer care portal and select ‘Pre-approved Offers’
  2. 2 Enter your name and contact details
  3. 3 Agree to the terms and conditions

By following these three simple steps, you will get to know your pre-approved offer in seconds.

Having explored the Bajaj Finserv customer care in Sulekha, you can now start your journey towards loan management and other financial undertakings with just a few clicks.

To understand resolutions for grievances you may face, please refer to the following:

Frequently asked questions

Where can I find an option in the Bajaj Finserv customer portal to change my address?

You can easily change your address through the Bajaj Finserv customer portal by following these steps:

Step 1 - Go to the Bajaj Finserv customer login page
Step 2 - Login by entering your mobile number or customer ID and password
Step 3 - Go to ‘My Profile’
Step 4 - Click on ‘Update contact details
Step 5 - You will find your current address here. Click on ‘Edit Details’ and add new information